Qureos Mentor

Umpqua Health

POSITION PURPOSE The Project Manager plays a critical role in leading strategic and operational initiatives that support the success of Umpqua Health&rsquo;s Medicaid Managed Care Plan. This position is responsible for planning, executing, and delivering projects that improve organizational efficiency, enhance member services, and ensure compliance with state and federal regulations. The Project Manager will collaborate across departments to align project goals with organizational priorities and drive measurable outcomes.ESSENTIAL JOB RESPONSIBILITIES<ul><li>Lead the planning, execution, and monitoring of technical and operational projects, ensuring alignment with Medicaid program goals and organizational strategy.</li><li>Develop detailed project plans including scope, timelines, milestones, resource allocation, and risk mitigation strategies.</li><li>Coordinate cross-functional teams including IT, compliance, contracting, finance, and clinical operations to ensure successful project delivery.</li><li>Manage projects related to provider network development, credentialing, claims systems, and member services enhancements.</li><li>Ensure projects comply with Oregon Health Authority (OHA), CMS, and NCQA standards.</li><li>Monitor project performance using KPIs and dashboards; report progress to executive leadership.</li><li>Facilitate stakeholder engagement and communication, including presentations, status updates, and issue resolution.</li><li>Maintain accurate documentation including project charters, meeting minutes, deliverables, and audit trails.</li><li>Support strategic planning and contract execution by aligning project outcomes with Medicaid reimbursement models and provider performance goals.</li><li>Working with a variety of personalities, maintaining a consistent and fair communication style.</li><li>Satisfying the needs of a fast-paced and challenging company.</li></ul>MINIMUM QUALIFICATIONS<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Administration, Information Technology, or related field.</li><li>Project Management Professional (PMP) certification or equivalent (required within six months of hire).</li><li>3&ndash;5 years of experience managing projects in a healthcare or managed care setting.</li><li>Demonstrated success in leading Medicaid-related initiatives or systems implementations.</li><li>Proficiency in Microsoft Office Suite and project management platforms.</li><li>No suspension/exclusion/debarment from participation in federal health care programs (e.g. Medicare/Medicaid)</li></ul>PREFERRED QUALIFICATIONS<ul><li>Master&rsquo;s degree in a related field.</li><li>Experience with Oregon Medicaid programs and contracting.</li><li>Familiarity with provider enrollment systems and credentialing workflows.</li><li>Advanced skills in strategic planning, data analytics, and performance improvement.</li><li>Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.</li><li>Bi-lingual translation or translation capabilities a plus</li></ul>KNOWLEDGE, SKILLS &amp; ABILITIES<ul><li>Medicaid managed care operations, including provider contracting, claims, and credentialing.</li><li>Regulatory frameworks including CMS, OHA, and NCQA.</li><li>Project lifecycle methodologies (Agile, Waterfall, Hybrid).Proficiency in project management tools (e.g., MS Project, SmartSheets, Visio).</li><li>Strong analytical and problem-solving skills.</li><li>Effective communication and stakeholder engagement.</li><li>Budget management and financial forecasting.</li><li>Lead cross-functional teams and manage competing priorities.</li><li>Translate complex regulatory and operational requirements into actionable project plans.</li><li>Adapt to evolving healthcare policy and organizational needs.</li><li>Maintain confidentiality and uphold compliance standards.</li></ul>Pay: $85,990.00 - $105,340.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: Remote

Project Manager, Business and Technical

POSITION PURPOSEThe People Operations Program Coordinator plays a key role within the Human Resources department, supporting workforce development, education partnerships, and employee learning initiatives at Umpqua Health. This role coordinates community-based programs involving interns and students, manages onboarding and compliance processes, and serves as a liaison with universities, schools, and training programs. In addition, this position supports Umpqua Health University, administering learning management systems (LMS), coordinating training programs, assigning courses, and helping build career pathing and development opportunities for employees. The role also provides administrative support for employee engagement initiatives, events, and learning technologies, requiring strong technical skills, attention to detail, and excellent coordination abilities.ESSENTIAL JOB RESPONSIBILITIES Community Programs &amp; Education Partnerships<ul><li>Coordinate internship, student, and community-based programs across Umpqua Health</li><li>Serve as a primary point of contact for universities, schools, and affiliated programs</li><li>Manage affiliation agreements, onboarding documentation, compliance requirements, and student paperwork</li><li>Support relationship-building efforts with academic and workforce development partners</li></ul>Organizational Development / Umpqua Health University<ul><li>Coordinate training programs for students and employees through Umpqua Health University</li><li>Assign courses, track participation, and support career pathing and development initiatives</li><li>Administer and maintain the Learning Management System (LMS), including course setup, enrollments, and reporting</li><li>Collaborate with HR and leadership to build scalable learning programs aligned with organizational goals</li><li>Create curriculum, teach, train and facilitate courses and programs as needed.</li></ul>HR Systems Administration<ul><li>Administer and support employee performance and engagement tools, including Lattice</li><li>Maintain accurate records, workflows, and reporting within HR systems</li><li>Assist with program setup, updates, and continuous improvement of HR technology platforms</li></ul>Employee Engagement &amp; Events<ul><li>Support employee engagement initiatives, internal events, and learning activities</li><li>Assist with event planning logistics, including booking flights, meals, meeting spaces, and event venues</li><li>Manage inventory and distribution of employee swag and promotional materials</li></ul>Administrative &amp; Operational Support<ul><li>Track program timelines, deliverables, and documentation with high attention to detail</li><li>Prepare reports, dashboards, and summaries related to programs, learning, and engagement</li><li>Provide general coordination and administrative support to the People Operations team</li><li>Other duties as assigned</li></ul>CHALLENGES<ul><li>Working with a variety of personalities, maintaining a consistent and fair communication style.</li><li>Satisfying the needs of a fast-paced and challenging company.</li></ul>MINIMUM QUALIFICATIONS<ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree in Human Resources, Business Administration, Education, or a related field, or equivalent experience</li><li>Experience coordinating programs, onboarding, training, or administrative processes</li><li>Strong technology skills with the ability to learn and manage HR systems and LMS platforms</li><li>Exceptional attention to detail and organizational skills</li><li>Strong written and verbal communication skills</li><li>Ability to manage multiple priorities and deadlines</li><li>Ability to handle sensitive and confidential information with integrity</li><li>Proficient computer skills, including MS Office suite</li><li>Experience considering the impacts of the work on multiple communities, including communities of color, in technical analysis.</li><li>Experience working on a diverse team with different communication styles.</li><li>No suspension/exclusion/debarment from participation in federal health care programs (eg. Medicare/Medicaid)</li></ul>PREFERRED QUALIFICATIONS<ul><li>Experience teaching in a school or university setting, teaching licensure a plus</li><li>Experience working in Human Resources, People Operations, or Learning &amp; Development</li><li>Experience administering LMS platforms and/or performance management tools (e.g., Lattice)</li><li>Experience working with students, interns, universities, or workforce development programs</li><li>Event planning or employee engagement experience</li><li>Bi-lingual translation capabilities a plus</li></ul>Pay: $68,155.00 - $81,785.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Work Location: In person

People Operations Education Program Coordinator

Join Umpqua Health and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Umpqua Health

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Project Manager, Business and Technical

People Operations Education Program Coordinator