Qureos Mentor

UnionPay International

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 Responsibilities
 
 
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 To look after the Technical &amp; Operational Issues and Projects in the region.
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 End to end project delivery comprising of Card Issuance, Acquiring Business, UnionPay cards acceptance, e-Commerce, Remittance, IT Infrastructure, Project Management, Services Management, Pre-sales support, Membership Applications and business operations.
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 To Maintain the consistency and uniformity during operations management as per UnionPay standards.
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 Workshop execution and engagement with UnionPay Headquarters team for business support tasks.
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 Market research and execution of special tasks assigned by UnionPay Headquarters team.
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 Support to UnionPay Headquarters team by engaging clients for day to day operational issues.
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 Engagement with clients for eliminating single point of failure and infrastructure enhancement.
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 To Take necessary actions based on the MIS provided by UnionPay Headquarters team.
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 Acceptance Quality improvement by taking necessary actions based on MIS provided by UnionPay Headquarters team for Declined rates reduction and Approval Rate.
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 To Mediate between HQ and Clients for testing and certification support.
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 Pivotal role in critical projects specially KPI Projects.
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 Co-ordination with members for timely submission of updated Regular licenses, AML documentation, Risk Reserve Deposit monitoring (RRD).
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 Co-ordination and follow up with members for Fraud &amp; AML reported by HQ to follow up with members for investigation into specific transactions, suspension of merchants, etc.
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 Ongoing new terminal certifications for new and existing members.
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 Requirements
 
 
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 Bachelor`s degree or above in Computer Science, Information Technology or equivalent work experience.
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 3-5 years` experience in project management/customer support role in card payment industry, chip card technology, software, financial or information services would be an added advantage.
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 Good working knowledge of card payment processing systems including message routing, chip card processing, authorization, clearing &amp; settlement and connectivity would be added advantage.
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 Strong verbal, written, presentation and interpersonal skills are required.
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 Ability to write in and speak English fluently.
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 Strong collaboration and ability to manage as part of a cross functional team.
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 Able to travel overseas for business.
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 All candidates will be fairly assessed, with due consideration given to the relevance of their background to the role's requirements.
 
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Operation Support

Join UnionPay International and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

UnionPay International

ABOUT_COMPANY

Operation Support