Qureos Mentor

Valleysoft | Center of Excellence

<div>
 Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
 
 
 
 Job Purpose
 
 
 
 Responsible for leading the design, development, and management of enterprise-wide physical data models across the bank. Also ensure that the conceptual and logical models are in alignment with the physical model strategy to ensure scalability, performance, and consistency of data structures aligned with business and regulatory needs. also enforces modeling standards and collaborates with cross-functional units to govern all physical data representation in the bank's data ecosystem.
 
 
 
 Job Description
 
 
 
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 Lead the design and maintenance of scalable physical data models across all domains in the bank
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 Govern physical data structures and ensure alignment with logical models and business requirements
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 Optimize physical models for performance, storage efficiency, and regulatory compliance
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 Define modeling standards, patterns, and metadata practices to be applied enterprise wide
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 Review and approve all modeling changes, ensuring integration with ETL/ELT, DWH, and Data Platform
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 Collaborate with data architects, engineers, and application teams to ensure model usability
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 Own the physical modeling repository, version control, and modeling documentation
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 Accept, review, and validate all mapping sheets received from business or analytics teams prior to implementation by the data integration team, ensuring alignment with physical models and standards
 
 
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 Policies, Processes &amp; Procedures
 
 
 
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 Participate and recommend improvements to policies, processes and procedures and manage their implementation to ensure all relevant legislative/procedural requirements are fulfilled
 
 
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 Day-to-day Management
 
 
 
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 Supervise the day-to-day operations of the team providing some guidance in the related area, encouraging teamwork, innovation, recommending new approaches and facilitating related professional work processes in order to achieve high performance standards
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 Liaise with internal and external parties at the appropriate levels to ensure smooth flow of interactions
 
 
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 Supervision
 
 
 
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 Supervise the activities and work of subordinates to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes and procedures
 
 
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 Compliance
 
 
 
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 Ensure compliance with all relevant CBE regulations, banking laws, AML regulations and internal AAIB policies and code of conduct in order to maintain AAIB's sound legal position and mitigate any potential risks
 
 
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 Requirements
 
 
 
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 Education: Bachelor's degree in computer science, Information Systems, Data Engineering, or a related field
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 8-10 years in data modeling, with 3+ years in a leadership or enterprise modeling capacity
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 Experience: Demonstrated experience in data modeling and database design. Hands-on experience with modeling tools (e.g., ER/Studio, ERwin, SAP PowerDesigner)
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 Technical Skills:
 
 
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 Proficiency in SQL, database performance tuning, normalization/denormalization strategies, and understanding of data warehousing concepts.
 
 
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 Soft Skills:
 
 
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 Strong analytical mindset, attention to detail, ability to collaborate in cross-functional teams, clear communication skills and leadership skills.
</div>

Physical Modelling Manager

<div>
 Valleysoft is on the cutting edge of digital transformation, providing tailored technology solutions that empower enterprises to thrive in a rapidly changing landscape. Our expertise lies in harnessing the power of cloud technologies to enhance operational efficiency and business agility.
 
 
 We are seeking a skilled Cloud Pak Integration Developer to join our dynamic team. In this role, you will be responsible for developing, deploying, and managing integration solutions using IBM Cloud Pak technologies, facilitating seamless data flow between cloud-based applications and services. You will collaborate with various stakeholders to ensure that integration solutions meet organizational needs and enhance overall business processes.
 
 
 The ideal candidate will be well-versed in cloud integration technologies and have a passion for developing robust solutions that optimize operations. If you are looking to innovate and make a significant impact in a collaborative environment, we encourage you to apply!
 
 
 
 Requirements
 
 
 
 
 Education and Experience:
 
 
 
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 Bachelor's degree in Computer Science, Information Technology, or a related field
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 At least 3-5 years of experience in software development, with a strong focus on integration solutions
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 Demonstrated experience with IBM Cloud Pak for Integration or similar cloud integration technologies
 
 
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 Technical Skills:
 
 
 
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 Proficiency in developing integration workflows and APIs using IBM Cloud Pak
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 Strong understanding of microservices architecture and development practices
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 Knowledge of containerization technologies such as Docker and Kubernetes
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 Experience with messaging systems (e.g., IBM MQ, Kafka) and API management
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 Familiarity with scripting languages (e.g., Python, JavaScript) and programming languages (e.g., Java)
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 Understanding of cloud platforms (e.g., IBM Cloud, AWS, Azure).
 
 
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 Soft Skills:
 
 
 
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 Strong analytical and troubleshooting skills to resolve integration issues effectively
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 Excellent communication skills to collaborate with technical and business teams
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 Ability to work independently and manage multiple tasks in a fast-paced environment
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 Team player with a proactive approach to problem-solving
 
 
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 Responsibilities:
 
 
 
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 Design and implement integration solutions leveraging IBM Cloud Pak technologies
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 Collaborate with business analysts and stakeholders to gather integration requirements and deliver solutions that meet their needs
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 Develop and maintain technical documentation for integration processes and workflows
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 Monitor and optimize integration performance, ensuring reliability and scalability of solutions
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 Participate in code reviews and provide mentorship to junior developers
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 Stay abreast of new developments in cloud integration technologies and recommend improvements
 
 
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 Benefits
 
 
 
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 Private Health Insurance
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 Training &amp; Development
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</div>

Cloud Pak Integration Developer

<div>
 Valleysoft is at the forefront of delivering innovative IT solutions to enhance business efficiency and productivity. We are looking for a skilled BPM Developer to join our dynamic team. In this pivotal role, you will design, develop, and optimize Business Process Management (BPM) solutions that cater to our clients' unique needs.
 
 
 Your expertise in BPM technologies will help us streamline processes and improve workflows, ultimately contributing to our mission of delivering exceptional service. If you are passionate about harnessing technology to drive business success and have a collaborative spirit, we encourage you to apply and grow with us!
 
 
 
 Requirements
 
 
 
 
 Requirements:
 
 
 
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 Bachelor's degree in Computer Science, Information Technology, or a related field
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 3+ years of hands-on experience in BPM development
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 Proficiency in BPM tools such as Appian, Pega, or IBM BPM
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 Strong knowledge of BPMN and business process modeling
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 Experience in gathering requirements and translating them into BPM solutions
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 Able to design, implement, and optimize workflows that enhance business operations
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 Excellent problem-solving and analytical skills
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 Strong programming skills in languages like Java or JavaScript
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 Effective communication skills to engage with stakeholders and team members
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 Familiarity with Agile methodologies is a plus
 
 
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 Responsibilities:
 
 
 
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 Collaborate with clients to understand their BPM requirements and objectives
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 Design and develop BPM applications to improve business efficiency
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 Test and validate BPM solutions to ensure they meet requirements
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 Document processes, workflows, and technical specifications
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 Provide support and training on BPM tools and solutions
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 Identify opportunities for process improvements and recommend solutions
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</div>

BPM Developer

<div>
 Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
 
 
 
 Job Purpose
 
 
 
 Responsible for the operational management, maintenance, and optimization of the organization's data center infrastructure. This role ensures the continuous availability, performance, and security of servers, networking equipment, power systems, and cooling infrastructure. also supports the IT team in delivering reliable services, implements best practices for data center operations, and contributes to capacity planning and disaster recovery efforts to meet business needs.
 
 
 
 Job Description
 
 
 
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 Infrastructure Maintenance: Perform routine maintenance and upgrades of data center hardware, including servers, storage devices, and networking equipment
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 Monitoring and Optimization: Continuously monitor data center systems to ensure optimal performance, uptime, and resource utilization
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 Incident Response: Troubleshoot and resolve hardware, software, or environmental issues to minimize downtime and maintain service levels
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 Capacity Planning: Assist in assessing current capacity and planning for future expansion or upgrades to meet organizational growth
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 Environmental Control: Manage power, cooling, and environmental systems (e.g., HVAC, UPS) to maintain operational stability and efficiency
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 Security Implementation: Enforce physical and logical security measures to protect data center assets and comply with standards (e.g., ISO 27001)
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 Documentation: Maintain accurate records of equipment, configurations, maintenance schedules, and incident reports
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 Vendor Coordination: contribute to the process of equipment procurement, repairs, and technical support as needed
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 Disaster Recovery Support: Contribute to the development and testing of disaster recovery plans to ensure business continuity
 
 
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 Policies, Processes &amp; Procedures
 
 
 
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 Follow and implement all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
 
 
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 Day-to-day Operations
 
 
 
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 Follow the day-to-day operations related to own jobs in the department and preparing requested reports to ensure continuity of work. Ensure being innovative, initiative and recommend new approaches related to own jobs
 
 
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 Compliance
 
 
 
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 Comply with all relevant CBE regulations, banking laws, AML regulations and internal AAIB policies and code of conduct in order to maintain AAIB's sound legal position and mitigate any potential risks
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education
 
 : Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field. Relevant certifications may substitute for formal education.
 
 
 
 Experience
 
 :
 
 
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 For Sr. Engineer: 3-5 years of experience in data center operations, IT infrastructure, or a related technical role
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 For Engineer: 1-3 years of experience in data center operations, IT infrastructure, or a related technical role
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 Hands-on experience with server hardware, networking, and environmental systems
 
 
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 Technical Skills
 
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 Proficiency with server operating systems (e.g., Windows Server, Linux) and virtualization platforms (e.g., VMware, Hyper-V)
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 Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VLANs) and hardware (e.g., Cisco, Juniper)
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 Familiarity with power and cooling systems (e.g., UPS, CRAC units) and their management
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 Experience with monitoring tools and ticketing systems (e.g., ServiceNow)
 
 
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 Soft Skills
 
 :
 
 
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 Strong problem-solving and analytical skills
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 Effective communication for coordinating with team members and vendors
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 Ability to work under pressure during incidents or outages
 
 
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 Certifications
 
 (Preferred): Certified Data Center Professional (CDCP), ITIL Foundation.
</div>

Data Center Management Engineer- Sr. Engineer

<div>
 Valleysoft | Center of Excellence is a regional IT services provider based in Egypt, serving clients globally since 2006. The company collaborates with global partners like Oracle to address diverse business and technical challenges, from enterprise application development to process management. Valleysoft's vendor-neutral and process-oriented approach, coupled with operational maturity, ensures high-quality and cost-effective services for clients.
 
 
 
 Responsibilities
 
 
 
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 Analyze current CRM processes and systems to identify areas for improvement and optimization
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 Engage with stakeholders to gather requirements and develop CRM strategies that align with business goals
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 Implement and configure CRM solutions on Salesforce or similar platforms to enhance functionality and user experience
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 Monitor and report on key CRM metrics to assess the effectiveness of implemented strategies
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 Conduct data analysis to derive insights about customer behaviors and preferences
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 Provide training and support to end-users on CRM tools and best practices
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 Collaborate with IT and marketing teams to ensure seamless integration of CRM systems with existing software
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 Stay up-to-date with industry trends and advancements in CRM technologies
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 Document processes and procedures related to CRM systems and analytics
 
 
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 Requirements
 
 
 
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 Bachelor's degree in Business Administration, Information Technology, Marketing, or a related field
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 At least 1-3 years of experience in an application support role, specifically with Microsoft Dynamics CRM or Dynamics 365
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 Proven experience in configuring and customizing Dynamics 365, particularly the Sales, Customer Service, and Marketing modules.
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 Familiarity with related technologies, such as Active Directory, Microsoft 365 Admin Center, and Azure
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 Extensive knowledge of CRM systems, particularly Salesforce or similar platforms
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 Strong analytical skills with a proven ability to interpret customer data and derive actionable insights
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 Excellent communication and interpersonal skills
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 Experience in project management and process improvement methodologies
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 Ability to work independently and collaboratively with cross-functional teams
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 Relevant certifications in Salesforce or CRM analytics are a plus
 
 
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 Skills:
 
 
 
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 Strong understanding of CRM processes and best practices
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 Ability to analyze and interpret customer data effectively
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 Excellent problem-solving and critical-thinking skills
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</div>

CRM Senior Analyst