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VapeMall

Compliance Officer (Retail &amp; E-Commerce)Location: Lahore (On-site) Reports to: Director Employment Type: Full-timeRole OverviewWe&rsquo;re seeking a detail-oriented Compliance Officer to enforce internal controls across our retail branches and Shopify store. You&rsquo;ll run daily inter-department checks, verify POS/&ldquo;PS&rdquo;* and sales records, ensure policy adherence, and surface risks and process gaps directly to the Director.If &ldquo;PS&rdquo; means something specific in your setup (e.g., Petty Cash, Payment Settlements, or a particular system), we can rename this throughout.Key Responsibilities<ul><li>Daily Compliance Rounds</li><li>Perform interdepartmental compliance checks (Operations, Sales, Finance/Accounts, Inventory, Customer Support, Logistics).</li><li>Conduct daily POS/PS and sales reconciliation: verify cash, card, and online payments; match invoices, refunds, discounts, and voids to system logs.</li><li>Review petty cash/payment settlements and bank deposit slips; flag mismatches immediately.</li><li>Shopify &amp; E-Commerce Controls</li><li>Audit Shopify orders, payouts, fees, chargebacks, and tax settings daily.</li><li>Validate product listings (pricing, taxes, inventory, barcodes/SKUs, variants), discount codes, and promotions.</li><li>Monitor abandoned checkouts, fraud filters, and fulfillment SLAs; coordinate fixes with relevant teams.</li><li>Inventory &amp; Operations</li><li>Spot-check GRNs, stock movement, shrinkage/returns, and write-offs vs. system records.</li><li>Verify purchase approvals, vendor bills, and GRN-Invoice matching.</li><li>Policies &amp; SOPs</li><li>Maintain and update compliance SOPs and checklists; train staff on changes.</li><li>Ensure data privacy, invoice controls, refund/exchange policies, and cash-handling standards are followed.</li><li>Reporting &amp; Escalation</li><li>Submit a Daily Compliance Report to the Director (key findings, risks, losses prevented, fixes, owner &amp; deadline).</li><li>Track non-compliances to closure; escalate repeat issues and control failures.</li></ul>What Success Looks Like (KPIs)<ul><li>100% completion of daily checks and submitted reports.</li><li>&le; 24 hours to close critical discrepancies.</li><li>Zero unresolved variances in monthly sales/payout reconciliations.</li><li>Reduction in stock shrinkage and payment exceptions month-over-month.</li><li>Audit readiness: all SOPs and logs up-to-date.</li></ul>Requirements<ul><li>Bachelor&rsquo;s in Business, Finance, Accounting, or related field.</li><li>2&ndash;4+ years in compliance/audit, retail operations, or finance; retail + e-commerce experience preferred.</li><li>Strong Shopify experience: orders, payouts, taxes, discounts, inventory, and basic Liquid/admin familiarity.</li><li>Solid grasp of POS/Petty Cash/Payment Settlement processes and sales reconciliation.</li><li>Proficient with Excel/Google Sheets (lookups, pivots, reconciliation templates).</li><li>Strong documentation, investigation, and communication skills; assertive follow-through.</li></ul>Tools You&rsquo;ll Use<ul><li>Shopify Admin &amp; Shopify Payments (or payment gateway dashboards)</li><li>POS system &amp; accounting software</li><li>Google Workspace / Microsoft Office (Sheets/Excel, Docs)</li><li>Slack/Teams, project trackers (e.g., Trello/Asana)</li></ul>Working Hours<ul><li>6 days/week; daily morning checks and end-of-day reconciliation windows.</li></ul>Compensation<ul><li>Market competitive salary</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: On the roadApplication Deadline: 23/08/2025

Compliance Officer Retail & e commerce

Compliance Officer (Retail &amp; E-Commerce)Location: Lahore (On-site) Reports to: Director Employment Type: Full-timeRole OverviewWe&rsquo;re seeking a detail-oriented Compliance Officer to enforce internal controls across our retail branches and Shopify store. You&rsquo;ll run daily inter-department checks, verify POS/&ldquo;PS&rdquo;* and sales records, ensure policy adherence, and surface risks and process gaps directly to the Director.If &ldquo;PS&rdquo; means something specific in your setup (e.g., Petty Cash, Payment Settlements, or a particular system), we can rename this throughout.Key Responsibilities<ul><li>Daily Compliance Rounds</li><li>Perform interdepartmental compliance checks (Operations, Sales, Finance/Accounts, Inventory, Customer Support, Logistics).</li><li>Conduct daily POS/PS and sales reconciliation: verify cash, card, and online payments; match invoices, refunds, discounts, and voids to system logs.</li><li>Review petty cash/payment settlements and bank deposit slips; flag mismatches immediately.</li><li>Shopify &amp; E-Commerce Controls</li><li>Audit Shopify orders, payouts, fees, chargebacks, and tax settings daily.</li><li>Validate product listings (pricing, taxes, inventory, barcodes/SKUs, variants), discount codes, and promotions.</li><li>Monitor abandoned checkouts, fraud filters, and fulfillment SLAs; coordinate fixes with relevant teams.</li><li>Inventory &amp; Operations</li><li>Spot-check GRNs, stock movement, shrinkage/returns, and write-offs vs. system records.</li><li>Verify purchase approvals, vendor bills, and GRN-Invoice matching.</li><li>Policies &amp; SOPs</li><li>Maintain and update compliance SOPs and checklists; train staff on changes.</li><li>Ensure data privacy, invoice controls, refund/exchange policies, and cash-handling standards are followed.</li><li>Reporting &amp; Escalation</li><li>Submit a Daily Compliance Report to the Director (key findings, risks, losses prevented, fixes, owner &amp; deadline).</li><li>Track non-compliances to closure; escalate repeat issues and control failures.</li></ul>What Success Looks Like (KPIs)<ul><li>100% completion of daily checks and submitted reports.</li><li>&le; 24 hours to close critical discrepancies.</li><li>Zero unresolved variances in monthly sales/payout reconciliations.</li><li>Reduction in stock shrinkage and payment exceptions month-over-month.</li><li>Audit readiness: all SOPs and logs up-to-date.</li></ul>Requirements<ul><li>Bachelor&rsquo;s in Business, Finance, Accounting, or related field.</li><li>2&ndash;4+ years in compliance/audit, retail operations, or finance; retail + e-commerce experience preferred.</li><li>Strong Shopify experience: orders, payouts, taxes, discounts, inventory, and basic Liquid/admin familiarity.</li><li>Solid grasp of POS/Petty Cash/Payment Settlement processes and sales reconciliation.</li><li>Proficient with Excel/Google Sheets (lookups, pivots, reconciliation templates).</li><li>Strong documentation, investigation, and communication skills; assertive follow-through.</li></ul>Tools You&rsquo;ll Use<ul><li>Shopify Admin &amp; Shopify Payments (or payment gateway dashboards)</li><li>POS system &amp; accounting software</li><li>Google Workspace / Microsoft Office (Sheets/Excel, Docs)</li><li>Slack/Teams, project trackers (e.g., Trello/Asana)</li></ul>Working Hours<ul><li>6 days/week; daily morning checks and end-of-day reconciliation windows.</li></ul>Compensation<ul><li>Market competitive salary + performance bonus tied to compliance KPIs.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Compliance Officer

Join VapeMall and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

VapeMall

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Compliance Officer Retail & e commerce

Compliance Officer