Qureos Mentor

Virikson Travel

We are looking for an experienced and results-oriented Google &amp; Meta Ads Manager with 3&ndash;5 years of proven experience in managing high-performing digital advertising campaigns. The ideal candidate will be responsible for creating, managing, and optimizing campaigns on Google Ads and Meta Ads (Facebook &amp; Instagram) to drive qualified leads, increase brand visibility, and maximize return on ad spend (ROAS).Key Responsibilities<ul><li>Plan, create, and manage Google Ads campaigns including Search, Display, YouTube, and Performance Max.</li><li>Develop and manage Meta Ads campaigns on Facebook and Instagram.</li><li>Conduct advanced keyword research, audience targeting, and competitor analysis.</li><li>Monitor and optimize campaign performance to improve CTR, CPC, CPA, and ROAS.</li><li>Manage and allocate advertising budgets efficiently for maximum results.</li><li>Set up and manage conversion tracking, Google Tag Manager, and Meta Pixel.</li><li>Perform A/B testing on ad creatives, audiences, and landing pages.</li><li>Prepare weekly and monthly campaign performance reports.</li><li>Work closely with the marketing and creative teams to improve ad creatives and marketing strategies.</li><li>Stay updated with the latest digital marketing trends and platform updates.</li></ul>Requirements<ul><li>3&ndash;5 years of professional experience managing Google Ads and Meta Ads campaigns.</li><li>Strong expertise in Google Ads Manager, Meta Ads Manager, and Google Analytics.</li><li>Experience with conversion tracking, Meta Pixel, and Google Tag Manager.</li><li>Strong analytical and performance optimization skills.</li><li>Ability to manage multiple advertising campaigns and budgets simultaneously.</li><li>Excellent communication, reporting, and problem-solving skills.</li></ul>Preferred Qualifications<ul><li>Google Ads Certification is a plus.</li><li>Experience in lead generation, e-commerce, or performance marketing campaigns.</li><li>Knowledge of landing page optimization and sales funnels.</li></ul>Work Setup<ul><li>Onsite position &ndash; Candidate must work from office.</li><li>Professional and collaborative working environment.</li><li>Opportunity to work on high-budget advertising campaigns and large-scale marketing projects.</li></ul>Job Type: Full-timePay: Rs250,000.00 - Rs300,000.00 per monthWork Location: In person

Google & Meta Ads Manager - Social Media Manager (Onsite)

Responsibilities:<ul><li>Provide exceptional customer support for healthcare clients.</li><li>Handle patient scheduling for US-based doctors, including appointments, follow-ups, and reminders.</li><li>Manage prior authorization requests by coordinating with insurance providers and verifying required documentation.</li><li>Respond promptly to patient inquiries via phone, email, and chat while maintaining high service standards.</li><li>Possess working knowledge of insurance providers and their plans.</li><li>Be familiar with EMR/EHR platforms and medical billing systems.</li><li>Demonstrate strong communication, problem-solving, and customer service skills.</li></ul>Requirements:<ul><li>Up to 2 years of professional experience.</li><li>Excellent English communication skills (spoken and written).</li><li>Candidates with an O/A Levels background or IELTS certification will be preferred.</li></ul><ul><li>Work Mode: Onsite, 5 days a week</li><li>Shift: Night Shift (5:00 PM to 2:00 AM) &amp; (6:00 PM to 3:00 AM)</li></ul>Job Type: Full-timePay: Rs120,000.00 - Rs170,000.00 per monthWork Location: In person

Customer Support Representative

Company DescriptionWe are a leading travel agency dedicated to providing exceptional travel experiences to our clients. We are currently seeking a highly skilled and experienced Travel Agent (Chat Support) with expertise in Sabre, Galileo, and Worldspan reservation systems. The ideal candidate will have a strong background in the travel industry, excellent English communication skills, and the ability to work flexible hours, including afternoon and night shifts.Role Description<ul><li>Utilize Sabre, Galileo, and Worldspan reservation systems to efficiently book flights, hotels, car rentals, and other travel services for clients.</li><li>Prepare detailed and customized itineraries based on client preferences and needs.</li><li>Offer expert advice to clients on various travel options, itineraries, accommodations, and visa/passport requirements to meet their specific desires.</li><li>Use CRM (Customer Relationship Management) tools to maintain client profiles and preferences for personalized service.</li><li>Handle booking changes, cancellations, and refunds with accuracy and efficiency, ensuring a high level of customer satisfaction.</li><li>Manage budgets effectively to meet profit or sales targets.</li><li>Analyze travel options and apply competitive pricing strategies to find cost-effective solutions while maximizing company profits.</li><li>Offer holiday packages and influence clients to choose suitable options.</li><li>Provide exceptional customer service by promptly addressing inquiries, resolving issues, and assisting travelers before, during, and after their trips.</li><li>Skillfully handle customer queries and complaints to ensure a positive customer experience.</li><li>Maintain meticulous records of all bookings, payments, and communication with clients to ensure proper documentation and compliance.</li><li>Prepare and distribute tour itineraries to clients.</li><li>Stay up-to-date with industry trends, airline policies, and travel regulations to provide clients with the most current information.</li><li>Continuously update knowledge about visa and passport requirements.</li></ul>Qualifications<ul><li>Proficiency in Sabre, Galileo, and Worldspan reservation systems.</li><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service and problem-solving abilities.</li><li>Detail-oriented with exceptional organizational skills.</li><li>Ability to work both independently and in a team.</li><li>Flexibility to adapt to varying work schedules, including afternoon and night shifts.</li></ul>Benefits <ul><li>Company-sponsored Umrah &amp; International tours &amp; 100k Basic Salary plus commission in pounds</li></ul>INTERESTED CANDIDATES CAN APPLY ON 03360005200Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Travel Coordinator (Chat Support)

Job description:Position Overview: The Quality Assurance (QA) Executive will be responsible for ensuring that the travel agency's services and processes meet high-quality standards and deliver exceptional customer satisfaction. This role involves developing and implementing quality assurance policies, monitoring service quality, and coordinating with various departments to drive continuous improvement.<ul><li>Key Responsibilities:</li><li>Chat and Call Verification:</li><li>Ensure the quality of chat and calls and also verify chats and calls with UK customers.</li><li>Quality Assurance Development:</li><li>Develop, implement, and maintain quality assurance policies and procedures for travel services.</li><li>Ensure that quality standards are aligned with industry best practices and regulatory requirements.</li><li>Service Monitoring and Evaluation:</li><li>Conduct regular audits and evaluations of travel services, including booking processes, customer service interactions, and travel arrangements.</li><li>Analyze customer feedback, complaints, and service metrics to identify areas for improvement.</li><li>Team Collaboration:</li><li>Work closely with operations, customer service, and other departments to ensure seamless quality assurance processes.</li><li>Provide training and support to staff on quality standards and procedures.</li><li>Problem Resolution:</li><li>Address and resolve quality issues and discrepancies promptly and effectively.</li><li>Implement corrective actions and preventive measures to address recurring problems.</li><li>Continuous Improvement:</li><li>Identify opportunities for process improvements and implement initiatives to enhance service quality and operational efficiency.</li><li>Stay updated on industry trends and incorporate best practices into quality assurance processes.</li><li>Compliance and Reporting:</li><li>Ensure compliance with travel industry regulations and standards.</li><li>Prepare and present regular reports on quality metrics, performance, and improvement initiatives to senior management.</li><li>Customer Experience Enhancement:</li><li>Monitor customer satisfaction and work to enhance the overall travel experience.</li><li>Develop strategies to address customer feedback and improve service delivery.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Travel and Tourism, or a related field.</li><li>Proven experience in quality assurance, preferably within the travel or hospitality industry.</li><li>Strong understanding of travel industry standards and regulations.</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.</li><li>Proficiency in quality management software and tools.</li><li>Detail-oriented with a commitment to maintaining high standards of service quality.</li></ul>Preferred Qualifications:<ul><li>Certification in Quality Management or related fields (e.g., Six Sigma, ISO).</li><li>Experience with travel booking systems and customer relationship management (CRM) tools.</li><li>Multilingual abilities are a plus.</li></ul>Work Environment:<ul><li>Office-based role with occasional travel to various locations as needed.</li><li>Fast-paced environment with a focus on customer service excellence and operational efficiency.</li></ul>Job Type: Full-timeINTERESTED CANDIDATES CAN APPLY ON 03360005200Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Quality Assurance Specialist(Travel/BPO/Call Center)

Join Virikson Travel and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Virikson Travel

About Company

Google & Meta Ads Manager - Social Media Manager (Onsite)

Customer Support Representative

Travel Coordinator (Chat Support)

Quality Assurance Specialist(Travel/BPO/Call Center)