Qureos Mentor

Voyageurs Du Monde Egypt

<ul><li>Handle hotel bookings and ensure accuracy of all reservation details.</li><li>Follow up on hotel and service payments to ensure timely processing.</li><li>Arrange restaurant reservations as required for client itineraries.</li><li>Send reviewed files (transfers) to branches or partner offices after completing all checks.</li><li>Manage contracts with restaurants and hotels, including negotiation and renewal.</li><li>Follow up on uploading and entering all files into the system.</li><li>Handle client issues when needed and ensure proper follow-up until resolution.</li><li>Arrange tour guide bookings for programs and excursions.</li><li>Search for and hire new tour guides to meet operational needs.</li><li>Conduct interviews with sales teams and hotel reservation staff for contracting and follow-up purposes.</li><li>Review client file invoices to ensure accuracy.</li><li>Monitor the process of invoice transfers and ensure correct documentation.</li><li>Visit restaurants and hotels to assess their suitability for clients and proceed with contracting if needed.</li><li>Receive and confirm new reservations from various sources.</li><li>Coordinate with employees working in external locations to ensure smooth operations.</li><li>Provide support to the Movement Department when required.</li><li>Assist the Concierge Team as needed to ensure high service standards.</li><li>Review the movement sheet and verify its accuracy against the transfer details.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Tourism, Hospitality, Business Administration, or a related field.</li><li>Excellent command of French (spoken and written).</li><li>Proven experience as a Tour Program Organizer / Tour Operator in reputable travel agencies.</li><li>Strong background in handling reservations, operations, contracting, and client coordination.</li><li>Solid communication and problem-solving skills with the ability to handle urgent issues professionally.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work under pressure and manage multiple files simultaneously.</li><li>Age not exceeding 40 years.</li></ul>Type d'emploi : Temps pleinLieu du poste : En pr&eacute;sentiel

Tour Operator

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Voyageurs Du Monde Egypt

About Company

Tour Operator