Qureos Mentor

Wasael Property Management

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 Job Purpose
 
 
 
 To conduct regular onsite inspections and audits of third-party service providers, ensuring compliance with contractual obligations, Service Level Agreements (SLAs), and airport authority standards for soft services. This role ensures that service delivery aligns with the expectations outlined in the Contract and Service Operation Manuals.
 
 
 
 Key Responsibilities
 
 
 
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 Oversee and monitor the day-to-day delivery of soft services (cleaning, waste management, pest control, landscaping, etc.) performed by third-party service providers.
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 Conduct regular site inspections and audits in Maximo to verify service compliance against agreed KPIs, scope of work, and planned preventive maintenance (PPM) schedules.
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 Coordinate with service providers to ensure adherence to safety protocols, airport regulations, and managing agent standards.
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 Produce detailed reports on service quality, operational performance, incidents, and areas requiring corrective action.
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 Support service mobilization processes, including induction, training coordination, and onboarding of new contractors in line with client expectations.
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 Monitor and report on the availability and use of consumables and equipment to maintain operational continuity.
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 Evaluate and track service provider performance, ensuring delivery meets or exceeds contractual benchmarks and client satisfaction.
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 Maintain accurate and up-to-date service records, asset information, and audit logs using the Maximo system.
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 Liaise with client stakeholders and coordinate joint audits and inspections using Maximo to track compliance and performance data.
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 Provide operational support during peak periods, including flexibility for extended hours, weekends, and public holidays.
 
 
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 Job Requirements
 
 
 
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 Bachelor&rsquo;s degree, preferably with a background in Facilities Management.
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 Minimum of 3 years of supervisory experience in soft services, ideally within an airport or critical infrastructure environment.
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 Strong knowledge and practical experience in using Maximo, particularly inspection and audit functionalities.
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 Proven ability to work within a client-representative capacity, holding service providers accountable for performance.
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 Excellent communication, reporting, and stakeholder management skills.
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 </ul>
</div>

Soft FM Services Supervisor

<div>
 
 Job Purpose
 
 
 
 To manage the lifecycle of procurement contracts, including drafting, negotiation, monitoring, and compliance, in line with company policies and regulatory standards.
 
 
 
 Key Responsibilities
 
 
 
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 Draft, negotiate, and manage contracts, including renewals and terminations.
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 Support procurement proposals and coordinate bid submissions.
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 Monitor contract performance and ensure compliance with terms.
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 Resolve contract disputes and manage deviations or claims.
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 Analyse pricing, vendor performance, and market trends.
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 Ensure timely contract notifications and documentation via SharePoint and DocuSign.
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 Maintain an up-to-date contract log with key milestones and insurance records.
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 Apply FIDIC contract knowledge and procurement best practices.
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 Collaborate with vendors and internal teams to fulfil contractual obligations.
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 Additional duties as assigned by the line manager.
 
 
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 Key Relationships
 
 
 
 
 Internal:
 
 Department heads and stakeholders
 
 
 
 External:
 
 Suppliers, contractors, and service providers
 
 
 
 Qualifications &amp; Experience
 
 
 
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 Education: Bachelor&rsquo;s in Contract Management, Business, Real Estate, or a related field
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 Experience: 4+ years in contract/procurement roles, including drafting and managing contracts
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 Knowledge: Procurement processes, property budget management, HSE standards
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 Skills: Strong negotiation, communication, and stakeholder management
 
 
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 Key Competencies
 
 
 
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 Attention to Detail
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 Initiative &amp; Integrity
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 Customer OrientationTeamwork
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 Decisiveness &amp; Confidence
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 Organisation Commitment
 
 
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 KPIs
 
 
 
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 On-time contract renewals and amendments
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 Cost savings through effective negotiation
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 High stakeholder satisfaction
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 100% budget and compliance adherence
 
 
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 Job Challenges
 
 
 
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 Balancing internal procedures with stakeholder expectations
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 Managing priorities under pressure
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 Ensuring compliance while meeting diverse requirements
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</div>

Contracts Specialist

Join Wasael Property Management and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wasael Property Management

ABOUT_COMPANY

Soft FM Services Supervisor

Contracts Specialist