Urwah Admin

Western Union

LOCATION: AE &ndash; Dubai TYPE: Full time WORK SHIFT: Onsite POSTED: July 24, 2026 ID: JR0131202 Overview At Western Union, we&rsquo;re more than a trusted name in global payments. We&rsquo;re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we&rsquo;re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that&rsquo;s redefining what&rsquo;s possible. Country Manager &ndash; Egypt, Lebanon &amp; Syria Role Responsibilities: The Country Manager is responsible for leading and growing the business across Egypt, Lebanon, and Syria. This role has full accountability for country performance, including revenue growth, profitability, customer satisfaction, operational excellence, people leadership, digital transformation, retail excellence, and strategic execution. The Country Manager will develop and implement country business plans, strengthen key customer and partner relationships, drive omnichannel growth strategies, and ensure alignment with regional and global business objectives. Role Responsibilities Business Leadership &amp; Growth Develop and execute country business strategies to achieve revenue, profitability, and market share objectives. Identify and capitalize on new business opportunities across assigned markets. Drive sustainable business growth through customer acquisition, retention, and expansion initiatives. Monitor market trends, competitive activities, retail landscape shifts, and digital commerce developments to inform strategic decisions. Champion omnichannel business models integrating physical retail and digital platforms to enhance customer engagement and revenue growth. Financial Management Own country P&amp;L and ensure achievement of financial targets. Develop annual budgets, forecasts, and strategic business plans. Monitor business performance and implement corrective actions where required. Ensure efficient resource utilization and cost management. Drive investment decisions that support digital capability development and long-term business growth. Customer &amp; Stakeholder Management Build and maintain strong relationships with key customers, partners, distributors, and government stakeholders. Act as the primary executive representative for the company within the assigned countries. Ensure high levels of customer satisfaction and service excellence. Operational Excellence Build and maintain strong relationships with key customers, retail partners, distributors, digital ecosystem partners, and government stakeholders. Act as the primary executive representative for the company within the assigned countries. Ensure high levels of customer satisfaction and service excellence across both retail and digital channels. Foster strategic partnerships that accelerate market penetration and digital adoption. Strategic Planning Translate regional strategies into executable country plans and support the send regions. Identify risks and opportunities and develop mitigation strategies. Collaborate closely with regional and global teams to ensure business alignment. Develop market entry, expansion, and transformation strategies to strengthen the company's retail and digital footprint across Egypt, Lebanon, and Syria. Role Requirements Strong background in the money transfer, remittance, payments, fintech, or financial services industry. Mandatory experience in digital and retail-focused businesses, with a strong track record of driving commercial growth, customer acquisition, and market expansion. Proven experience managing multi-country operations, ideally across growth markets, with responsibility for both inbound and outbound business performance. Demonstrated experience managing business activities across three or more countries, with the ability to navigate diverse regulatory, commercial, and cultural environments. Experience in digital channels, digital transformation, and omnichannel business models is highly preferred. Experience with digital wallets, mobile payments, or wallet-based financial solutions is strongly preferred. Deep knowledge and hands-on business experience in Lebanon is essential; candidates must demonstrate a successful track record of operating and growing businesses in the Lebanese market. Strong commercial acumen with proven ownership of revenue growth, profitability, and P&amp;L management. Ability to build and maintain strategic relationships with partners, agents, distributors, regulators, and government stakeholders. Excellent strategic planning, negotiation, communication, and stakeholder management skills. Willingness and ability to travel up to 50% of the time across Lebanon, Egypt, Syria, and other assigned markets. Join us, and let&rsquo;s connect with the world. Western Union is transforming the financial services sector by driving quality, convenience, and customer service to new heights. As the world&rsquo;s largest cross-border money transfer operator, trusted by millions, we&rsquo;re on a mission to become the most accessible financial services provider &mdash; empowering lives and communities along the way. As we support our global customer base, we&rsquo;re equally committed to helping our employees grow. You&rsquo;ll have the opportunity to develop your skills, build a meaningful career, and enjoy a competitive compensation package. If you&rsquo;re ready to help shape the future of financial services, it&rsquo;s time for Western Union. Learn more about our people and purpose at https://careers.westernunion.com. Benefits In addition to a competitive salary, you&rsquo;ll enjoy: Short-term incentives Health and life insurance Access to best-in-class development platforms End-of-service benefits Gym/Sports reimbursements Global Travel Policy Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. We are passionate about diversity. Western Union is committed to fostering an inclusive culture that celebrates diverse backgrounds and perspectives, reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex, sexual orientation, gender identity, age, disability, or marital status. #LI-LP1 #LI-Hybrid Estimated Job Posting End Date: 08-07-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Country Manager – Egypt, Lebanon & Syria

LOCATION: US &ndash; Denver TYPE: Full time WORK SHIFT: Onsite POSTED: June 23, 2026 ID: JR0130848 Overview At Western Union, we&rsquo;re more than a trusted name in global payments. We&rsquo;re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we&rsquo;re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that&rsquo;s redefining what&rsquo;s possible. Role Responsibilities Serve as the first point of contact, greeting and assisting visitors, employees, candidates, and vendors with professionalism and courtesy Deliver consistent, high-quality customer experience while engaging confidently with individuals at all levels, including executives and external stakeholders Manage front desk operations including inquiries, check-in/check-out processes, and general reception duties Oversee visitor registration processes, ensuring accurate logging, tracking, and documentation of all guests entering the facility Issue visitor badges, verify identification, and enforce adherence to site access policies and procedures Monitor visitor activity and ensure compliance with organizational security standards Administer badge lifecycle processes, including issuance, updates, and deactivation, in alignment with security protocols Maintain and update access control systems (e.g., CCURE, Envoy, Verkada), ensuring accuracy and data integrity Conduct routine audits of access records and systems to ensure compliance and identify discrepancies Partner with Facilities, Security, and Technology teams to resolve access issues and maintain site security integrity Escalate issues as needed following established procedures Handle incoming calls, mail distribution, and package/delivery coordination Maintain logs, records, and documentation related to front desk and access control activities Resolve or escalate routine operational issues in accordance with defined guidelines Role Requirements Strong interpersonal and communication skills with the ability to interact confidently across all levels of the organization Polished, professional demeanor with a customer-first mindset Proven ability to deliver high-quality customer service in a fast-paced, front-facing environment Strong problem-solving skills with sound judgment in handling inquiries and issues High attention to detail with the ability to manage multiple tasks accurately and efficiently Experience maintaining records, logs, and systems with a focus on data integrity Familiarity with visitor management and access control systems (e.g., CCURE, Envoy, Verkada) or similar platforms Basic proficiency with office tools and systems (e.g., email, scheduling, document management) Understanding of access control principles and adherence to security protocols and procedures Ability to handle sensitive information with discretion and integrity Self-motivated individual contributor able to work under general direction and follow established procedures Reliable, consistent, and capable of executing responsibilities with accuracy and attention to detail Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position. Work Shift IN PERSON &ndash; Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role, the expectation is to work from the office full time. BENEFITS AND OTHER DETAILS Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment. Your United States specific benefits include: Paid Time off Medical, Dental and Life Insurance Parental Leave Global Adoption Assistance 4% Western Union Contribution to 401K For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. Salary The hourly rate is $25.00 to $28.00. Actual hourly rate will vary based on candidates&rsquo; qualifications, skills, and competencies. Other Details We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting on the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: 07-27-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Front Desk Ambassador (Badge Administrator)

Join Western Union and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Western Union

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Country Manager – Egypt, Lebanon & Syria

Front Desk Ambassador (Badge Administrator)