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Wheatstone Solutions

Customer Care Maintenance Operative - Berkshire/Hampshire - Permanent - £40,000 - Van and Fuel Card Wheatstone Solutions are working with a House Builder looking to recruit an experienced Customer Service Maintenance Operative into the team. The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within customers' homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period. Duties of the role: <ul> <li>Attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard.</li> <li>Liaise with the Customer Care Team based in Head Office.</li> <li>Ensure all required materials and resources are available prior to attending customers appointments.</li> <li>Always maintain a high standard of professionalism and that excellent Customer Service is delivered.</li> <li>Maintain cleanliness of the van, ensuring it is always clean and tidy and any faults or issues are reported.</li> <li>Ensure the customers home is prepared prior to works to ensure upmost cleanliness on the finishing of projects.</li> <li>Report to the team once appointments and tasks are completed and report back any issues or escalations that need to be noted.</li> <li>Ensure the highest level of Health and Safety adhered to at all times.</li> <li>Work with the Customer Care team to ensure that any particular build or remedial patterns are arising in customers homes.</li> </ul> Skills Required: <ul> <li>You must have experience working for a House Builder / Housing Association within a similar role such as Multi Trade Technician / Operative or have experience as a Multi Trader in occupied homes.</li> <li>Excellent Customer Service skills</li> <li>Multi Trade works to be carried out include Plumbing, Carpentry, Painting, Decorating, Tiling, Mastic, Easing doors/floor boards etc.</li> <li>Flexible to travel across Buckinghamshire, Berkshire, Hampshire, Surrey & Sussex areas</li> <li>Full Driving License</li> </ul> For more information please apply above or contact Chris Ellis at Wheatstone Solutions.

Customer Care Operative

Join Wheatstone Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wheatstone Solutions

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Customer Care Operative