Abrar Admin

Widen the Net | B Corp™

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 IT Support Technician / IT Support Analyst /1st/2nd Support / 1st &amp; 2nd Line Support / IT Technician / Service Desk Analyst
 
 
 
 
 
 
 Our client is a global leading high tech company:
 
 
 -Over 6,500 employees across 20+ offices;
 
 
 -Fast growing;
 
 
 -Cutting edge AR and VR technologies, 3D printing, etc.
 
 
 
 
 
 They are looking for an IT Support technician to join Palo Alto office:
 
 
 
 
 
 -6 to 12 months experience is ok
 
 
 -Right hand man to IT support manager on site and be the escalation point for IT issues;
 
 
 -Troubleshooting mostly Mac OSX plus some Windows OS and Linux OS, IT network, AD, storage, backups and digital workspace technologies such as Okta, Atlassian, Slack, Confluence, Google Workspace, JAMF/Airwatch,
 
 
 -Clearing tickets backlog, analysing issues and following up with end users, escalate technical issues, helping resolving problems and finding root cause within SLA;
 
 
 -Documentations
 
 
 -Help with IT network configuration, IT project work and IT inventory
 
 
 
 
 
 
 Initially full time contract till the end of 2026 and will extend yearly. W2 employer contract offering $30 per hour plus 50% contribution to medical plan and federal public holidays as PTOs. 5 days on site at Palo Alto office.
 
 
 
 
 
 
 
 Requirements:
 
 
 
 -6-12 months experience working as IT support;
 
 
 -Working knowledge in Gsuite or Mac OSX
 
 
 -Excellent client facing and problem solving skills, creative thinking and sociable personality
 
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IT Support Technician

Join Widen the Net | B Corp™ and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Widen the Net | B Corp™

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IT Support Technician