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World Truck Towing & Recovery, Inc.

<div><div><div>Hiring Immediately!
Towing Dispatcher
<ul><li>Job pay based on experience</li></ul>
Our ideal candidate is detail oriented and has a background in towing (trucking/transportation) dispatching.
We are looking for an experienced dispatcher to join our Team, all shifts available including weekend.
Responsibilities include answering phones, entering calls into dispatch system, dispatching drivers, updating customers, and collecting payments.
Skills
<ul><li>Data entry skills</li></ul>
<ul><li>Experience with proprietary software</li></ul>
<ul><li>Proficiency in English and in MS Office</li></ul>
<ul><li>Customer service orientation and negotiation skills</li></ul>
<ul><li>Ability to utilize multi line phone system</li></ul>
<ul><li>Multi-tasking in a fast paced environment</li></ul>
Job Type: Full-time
Pay: Based on Experience, up to $18.00/hr
Benefits: Health insurance, Wellness Plan
Supplemental Insurance: Disability, Accident, Critical Illness
Job Type: Full-time
</div></div><div>Expected hours: 36 per week</div></div>

Customer Service/Dispatcher - Towing ALL SHIFTS (3 years experience required)

<div>Join Our Team &ndash; Customer Service Role with Full Training Provided!
Customer Service Representative &ndash; World Truck Towing &amp; Recovery 
 Location: 4970 Park Avenue West, Seville, Ohio 44256 
 Job Type: Full-Time / Part-Time 
 Salary: Competitive, based on experience 
 Schedule: Multiple shifts available 
 
About Us 
 
World Truck Towing &amp; Recovery is a fast-paced, customer-first company providing 24/7 roadside and heavy-duty towing services. When someone&rsquo;s day takes a turn, we&rsquo;re the call that gets them back on track. We&rsquo;re growing&mdash;and we need dependable, friendly voices to answer those calls. 
 
What You&rsquo;ll Do 
 
This is a customer service position&mdash;no towing experience required. We&rsquo;ll train you! 
You&rsquo;ll be the first point of contact for customers needing help. Your job is to:
<ul><li>Answer incoming calls and ask a set of simple, guided questions</li>
<li>Dispatch towing services quickly and accurately</li>
<li>Provide updates on service status and estimated arrival times</li>
<li>Coordinate with drivers and keep customers informed</li>
<li>Handle billing, scheduling, and basic administrative tasks</li>
</ul>What We&rsquo;re Looking For 
 
<ul><li>High school diploma or equivalent</li>
<li>Previous customer service experience preferred (but not required)</li>
<li>Strong communication and multitasking skills</li>
<li>Calm, patient, and professional under pressure</li>
<li>Basic computer skills (dispatch software experience is a plus)</li>
</ul>Why You&rsquo;ll Love Working Here 
 
<ul><li>Paid training &ndash; We&rsquo;ll teach you everything you need to know</li>
<li>Flexible scheduling &ndash; We&rsquo;re hiring for all shifts</li>
<li>Supportive team &ndash; You&rsquo;ll be part of a crew that&rsquo;s got your back</li>
<li>Growth opportunities &ndash; We promote from within</li>
<li>Comprehensive benefits including:
</li><li><ul><li>Paid holidays and PTO</li>
<li>Overtime pay</li>
<li>401(k) with company match</li>
<li>Supplemental insurance (disability, life, accident)</li>
<li>Health Savings Account contributions</li>
<li>Proactive Health Management Plan with telemedicine, health coaching, and more</li></ul></li></ul></div>

Customer Service Representative

Join World Truck Towing & Recovery, Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

World Truck Towing & Recovery, Inc.

About Company

Customer Service/Dispatcher - Towing ALL SHIFTS (3 years experience required)

Customer Service Representative