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WV Bureau for Family Assistance

Nature of Work - This posting is for a Caseworker Under close supervision, performs entry-level Child Support Enforcement work. Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE). This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement. Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services. This position requires monthly evaluation and progress monitoring by supervisory staff. Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula. Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies. Prepares case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues. Compose routine correspondence and maintain confidentiality information. This Position is located in Wayne County. Minimum Qualifications Training: Bachelor&rsquo;s degree from an accredited college or university. OR Substitution: Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training OR Full-time or equivalent part-time paid experience: in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney OR in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing OR as an Economic Service Worker or Family Support Specialist OR any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training. AND Special Requirement: May be required to have a valid driver&rsquo;s license and availability of a vehicle for continuous use. Other Information Probationary period is twelve (12) months. To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. One (1) year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for the required training and experience. Benefits: <ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education: <ul><li>Bachelor's (Preferred)</li></ul>Experience: <ul><li>related : 1 year (Preferred)</li></ul>Ability to Commute: <ul><li>Wayne County, WV (Required)</li></ul>Work Location: In person

Child Support Specialist 1 (Caseworker)

Nature of Work - This posting is for a Caseworker In a training capacity, performs entry-level Child Support Enforcement work. Through a combination of formal classroom instruction and on-the-job training, assignments are designed to build familiarity with the laws, regulations, policies, programs, and services of the Bureau for Child Support Enforcement (BCSE). During the training period, employees perform basic child support casework tasks such as processing cases, developing case information, locating parties, and issuing initial notices to non-custodial parents regarding obligations and BCSE involvement. Under close supervision, the employee will begin acquiring the knowledge and skills necessary to independently manage a child support caseload. Key Responsibilities: <ul><li>Learning to locate parents, identify assets and income sources, and apply the Child Support formula.</li><li>Gaining familiarity with agency policy, as well as State and Federal laws.</li><li>Researching legal sources such as statutes, court opinions, rules, and regulations.</li><li>Compiling case information through review of public documents, interviews, inter-agency coordination, and case file analysis for use by BCSE attorneys.</li><li>Responding to customer service inquiries, resolving less complex case issues, and composing routine correspondence.</li></ul>Confidentiality of information must be maintained at all times. Performance is monitored through monthly evaluations and supervisory oversight. This Position is located in Cabell County. Minimum Qualifications Training: High school diploma or equivalent. AND Experience: Four (4) years of clerical and/or paraprofessional experience. OR Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education. Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment. Other Information Probationary period of twelve (12) months - (SPB 3013) To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience. Benefits: <ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Prescription drug insurance</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education: <ul><li>High school or equivalent (Required)</li></ul>Experience: <ul><li>clerical and/or paraprofessional: 4 years (Preferred)</li></ul>Ability to Commute: <ul><li>Cabell County, WV (Required)</li></ul>Work Location: In person

Child Support Specialist Trainee (Caseworker)

Join WV Bureau for Family Assistance and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

WV Bureau for Family Assistance

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Child Support Specialist 1 (Caseworker)

Child Support Specialist Trainee (Caseworker)