Qureos Mentor

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a Manager - Guest Experience to join the resort&rsquo;s private access team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Lead, train, and inspire the guest experience team to deliver exceptional, personalized service for private access guests.
 </li>
 <li>
 Curate and oversee all aspects of the guest journey, from pre-arrival arrangements to post-departure follow-up, tailored to the cultural expectations of each region.
 </li>
 <li>
 Collaborate with butlers, coordinators, F&amp;B, Spa, Housekeeping, Security, and other departments to ensure seamless and memorable guest experiences.
 </li>
 <li>
 Develop and implement guest experience standards, protocols, and training programs tailored to the needs and preferences of guests.
 </li>
 <li>
 Monitor guest feedback, analyze trends, and implement continuous improvement initiatives.
 </li>
 <li>
 Handle VIP guest relations, resolve escalated issues, and ensure the highest levels of satisfaction.
 </li>
 <li>
 Support the planning and execution of exclusive events, experiences, and cultural programs.
 </li>
 <li>
 Maintain accurate records of guest preferences, service logs, and operational reports.
 </li>
 <li>
 Uphold strict confidentiality and privacy standards at all times.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management or related field.
 </li>
 <li>
 Minimum 5 years of experience in luxury hospitality, with at least 2 years in a guest experience or VIP services leadership role.
 </li>
 <li>
 Proven expertise in designing and delivering luxury guest experiences for guests.
 </li>
 <li>
 Strong leadership, communication, and interpersonal skills.
 </li>
 <li>
 Cultural awareness and sensitivity to the needs of international guests.
 </li>
 <li>
 Proficiency in hotel management systems and Microsoft Office.
 </li>
 <li>
 Multilingual abilities (Russian, Chinese, and English preferred) are an advantage.
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Manager Guest Experience - VIP Services

<div>
 
 Job Description
 
 
 
 
 About Wynn Al Marjan Island:
 
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is looking for a
 
 Machine Learning Operations Engineer
 
 to join our
 
 Database Marketing
 
 team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Deploy, monitor, and maintain machine learning models used across gaming marketing and player analytics.
 </li>
 <li>
 Operationalize Data Science outputs by building automated pipelines for scoring, segmentation, and campaign ready datasets.
 </li>
 <li>
 Ensure high reliability and uptime for model workflows, including job scheduling, error detection, and alerting.
 </li>
 <li>
 Collaborate with Data Scientists to productionize new models, optimize runtime performance, and improve stability.
 </li>
 <li>
 Build and maintain data pipelines supporting model features, input refreshes, and scheduled scoring processes.
 </li>
 <li>
 Implement QA processes to identify data drift, model degradation, and operational anomalies.
 </li>
 <li>
 Maintain version control and documentation for models, pipelines, and deployment procedures.
 </li>
 <li>
 Partner with Campaign Operations to ensure model outputs align with business logic, targeting requirements, and production schedules.
 </li>
 <li>
 Work with IT and infrastructure teams on compute resources, storage, and system performance.
 </li>
 <li>
 Support model retraining cycles, testing, and controlled rollouts of updated logic.
 </li>
 <li>
 Ensure compliance with internal data governance and security standards.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Master&rsquo;s or PhD in Computer Science, Engineering, Data Science, Statistics or a related technical field required.
 </li>
 <li>
 5+ years of experience in Data Science, ML Ops, data engineering, or production‑level machine learning environments.
 </li>
 <li>
 Strong experience with Python, SQL, and workflow orchestration tools (Airflow or similar).
 </li>
 <li>
 Experience working with cloud-based data platforms.
 </li>
 <li>
 Familiarity with machine learning model lifecycle management, CI/CD pipelines, and version control (Git).
 </li>
 <li>
 Able to translate analytical requirements into stable, production‑ready workflows.
 </li>
 <li>
 Comfortable working in fast‑paced environments with daily and weekly operational deliverables.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Machine Learning Operations Engineer - Database Marketing

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a Software Engineer to join the IT Applications &amp; Digital Products team
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Design and develop cutting-edge services that transform the hospitality industry in the UAE using clean, well-tested code
 </li>
 <li>
 Participate in system design, code reviews, and architecture discussions, providing constructive feedback
 </li>
 <li>
 Ensure high standards of reliability, performance, security, scalability, and cost efficiency through reviews and testing
 </li>
 <li>
 Build service observability using metrics, dashboards, logging, and alerting to ensure operational visibility
 </li>
 <li>
 Lead and promote engineering best practices to continuously improve quality, delivery, and maintainability
 </li>
 <li>
 Manage incidents, problems, and changes effectively, including prioritization, escalation, root cause analysis, and resolution
 </li>
 <li>
 Drive automation and productivity improvements while communicating confidently and professionally with global technology and operations partners
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 5+ years&rsquo; experience in software engineering using modern languages (C#, Java, Go, Python)
 </li>
 <li>
 2+ years' proficiency in .NET/C#
 </li>
 <li>
 Skilled in distributed system architecture: microservices, event-driven design, and REST APIs
 </li>
 <li>
 Cloud platform experience (Azure, AWS)
 </li>
 <li>
 Strong knowledge of PostgreSQL and Redis
 </li>
 <li>
 Proficient in automated end-to-end testing
 </li>
 <li>
 Extensive experience with Docker, Terraform, IaC, Kubernetes, and familiarity with monitoring tools (Kibana, DataDog, NewRelic)
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Software Engineer - Applications & Digital Products

<div>
 
 Job Description
 
 
 
 
 About Wynn Al Marjan Island:
 
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is looking for a
 
 Data Scientist
 
 to join our
 
 Database Marketing
 
 team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Build, maintain and optimize predictive models for the Gaming Marketing Campaigns
 </li>
 <li>
 Prepare datasets for modeling: cleaning, transforming, feature engineering, and validating data sources
 </li>
 <li>
 Maintain documentation for model inputs, business rules, and assumptions
 </li>
 <li>
 Support campaign operations by producing analytical variables, flags, segments, and model driven attributes
 </li>
 <li>
 Perform ad hoc analysis to support marketing decision making
 </li>
 <li>
 Build and maintain performance dashboards and recurring reports for Models and Campaigns performance
 </li>
 <li>
 Work with the Campaign Manager to ensure model outputs are correctly used during targeting and list creation
 </li>
 <li>
 Collaborate with Loyalty Marketing and other business units to understand their data needs and provide analytical support
 </li>
 <li>
 Assist in test and learn initiatives (eg., A/B tests, offer calibration) through proper setup and data preparation
 </li>
 <li>
 Perform checks to identify anomalies, missing data, or unexpected trends
 </li>
 <li>
 Keep analytical workflows organized, reproducible, and documented
 </li>
 <li>
 Summarize findings clearly for non-technical stakeholders
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Master or Bachelor&rsquo;s degree in Data Science, Statistics, Mathematics, Computer Science, or a related analytical field.
 </li>
 <li>
 +2 years of experience in data science and analytics (Gaming experience is a plus but not required).
 </li>
 <li>
 Strong Python and SQL skills for data manipulation and analysis.
 </li>
 <li>
 Experience with Machine learning models (experience with Databricks is a plus)
 </li>
 <li>
 Solid understanding of basic statistical concepts (regression, segmentation, clustering, sampling, validation)
 </li>
 <li>
 Experience working with large datasets and operational, recurring analytical tasks.
 </li>
 <li>
 High attention to detail with strong QA instincts.
 </li>
 <li>
 Ability to explain analytical outputs clearly to non‑technical stakeholders.
 </li>
 <li>
 Organized, reliable, and willing to handle operational and routine tasks as part of learning the gaming analytics environment.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Data Scientist - Database Marketing

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking an Assistant Manager &ndash; Transportation Shuttle to join the resort&rsquo;s Transportation Shuttle team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Supervise the scheduling and dispatching of hotel vehicles for guest transfers, airport pickups, and special events.
 </li>
 <li>
 Ensure all transportation services are delivered punctually and professionally.
 </li>
 <li>
 Monitor vehicle maintenance schedules and cleanliness standards.
 </li>
 <li>
 Lead and manage chauffeurs, drivers, and transportation coordinators.
 </li>
 <li>
 Conduct regular training on service standards, safety protocols, and guest handling.
 </li>
 <li>
 Monitor staff performance and provide coaching and feedback.
 </li>
 <li>
 Ensure personalized and seamless transportation experiences for VIPs, groups, and individual guests.
 </li>
 <li>
 Handle guest inquiries, complaints, and special requests related to transportation.
 </li>
 <li>
 Coordinate with Concierge, Front Office, and Events teams for transportation arrangements.
 </li>
 <li>
 Liaise with external transportation providers and rental companies as needed.
 </li>
 <li>
 Maintain accurate records of vehicle usage, fuel consumption, and service logs.
 </li>
 <li>
 Assist in budgeting and cost control for transportation services.
 </li>
 <li>
 Ensure all vehicles and drivers comply with local transportation regulations and hotel policies.
 </li>
 <li>
 Ensure qualitative Forbes Five Star standards are met
 </li>
 <li>
 Conduct regular safety checks and audits.
 </li>
 <li>
 Maintain insurance and licensing documentation for all vehicles and drivers.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in hotel transportation or limousine services, with supervisory responsibilities.
 </li>
 <li>
 Strong knowledge of luxury service standards and guest handling.
 </li>
 <li>
 Valid driver&rsquo;s license and familiarity with local traffic laws.
 </li>
 <li>
 Excellent organizational, communication, and problem-solving skills.
 </li>
 <li>
 Prior experience and training with Forbes Travel Guide standards.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Assistant Manager - Transportation Shuttle

<div>
 
 Job Description
 
 
 
 
 About Wynn Al Marjan Island:
 
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking
 
 Head Sommelier
 
 to join the resort&rsquo;s
 
 Beverage
 
 team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Leads the implementation and ongoing adherence to all Wynn Al Marjan Island values, property, and department standards within the wine program, ensuring these are consistently exemplified by the sommelier team.
 </li>
 <li>
 Acts as a key ambassador for the Wynn brand, fostering positive, fair, and ethical relationships with all employees, Wynn contractors, and the broader community, while upholding the highest standards of professionalism.
 </li>
 <li>
 Collaborates closely with the Administrative Wine Team to drive and oversee specific projects, providing strategic input and leadership where required.
 </li>
 <li>
 Champions a culture of safety by enforcing departmental and company safety standards among the sommelier team and ensuring compliance at all times.
 </li>
 <li>
 Maintains and expands professional expertise by pursuing continuing education and advanced training in wine and service, and disseminates this knowledge to the team.
 </li>
 <li>
 Partners with the membership team to identify and maximize wine locker sales and partnership opportunities, leveraging expertise to support business growth.
 </li>
 <li>
 Oversees the curation and communication of the wine list, ensuring comprehensive knowledge of all selections&mdash;including new additions and seasonal offerings&mdash;among employees.
 </li>
 <li>
 Delivers expert, personalized wine recommendations for members and guests, drawing on deep knowledge of wine and understanding of individual preferences and dining occasions.
 </li>
 <li>
 Designs and leads private tastings, educational seminars, and exclusive wine events for members, elevating the wine experience and enhancing member engagement.
 </li>
 <li>
 Guides wine locker members in building and managing their personal wine collections, offering tailored advice and support for selections and storage.
 </li>
 <li>
 Works in partnership with the Wine Manager to oversee and maintain comprehensive, accurate records of each wine member&rsquo;s collection, including purchases, consumption trends, and preferences.
 </li>
 <li>
 Ensures strict adherence to company wine service protocols and continuously elevates standards to align with the club&rsquo;s luxury positioning.
 </li>
 <li>
 Leads and attends all required training sessions and pre-shift briefings, ensuring the sommelier team is fully informed of daily priorities, new offerings, and member notes.
 </li>
 <li>
 Performs additional leadership and operational duties as assigned, demonstrating flexibility and commitment to the success of the wine program and overall guest satisfaction.
 </li>
 <li>
 Performs any other job-related duties as assigned.
 </li>
 <li>
 Completion of secondary school is required; higher academic credentials in hospitality or wine studies are an asset.
 </li>
 <li>
 Minimum age requirement is 21 years due to regulatory standards and alcohol service laws.
 </li>
 <li>
 Minimum of 3&ndash;5 years of sommelier experience in a luxury hotel, fine-dining restaurant, or integrated resort.
 </li>
 <li>
 Certified Sommelier accreditation from a recognized institution (e.g., Court of Master Sommeliers, WSET) is strongly preferred.
 </li>
 <li>
 Extensive knowledge of global wine regions, varietals, vintages, and food pairing principles.
 </li>
 <li>
 Proven ability to curate wine lists, manage cellar inventory, and maintain par levels.
 </li>
 <li>
 Demonstrated leadership in training and mentoring junior sommeliers and service staff.
 </li>
 <li>
 Strong understanding of wine storage, handling, and service techniques.
 </li>
 <li>
 Excellent customer service and interpersonal communication skills.
 </li>
 <li>
 Skilled in conducting wine tastings, upselling premium selections, and enhancing guest experience.
 </li>
 <li>
 Proficient in POS systems and handling cash or card transactions.
 </li>
 <li>
 Fluent in English; additional language skills are considered an asset.
 </li>
 <li>
 Flexible with work schedules and able to lead shifts based on business needs.
 </li>
 <li>
 Positive attitude, strong work ethic, and a passion for wine and hospitality.
 </li>
 <li>
 Performs any additional duties as assigned.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Head Sommeliers

<div>
 
 Job Description
 
 
 
 
 About Wynn Al Marjan Island:
 
 
 
 On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is looking for a
 
 Cashier - Cage
 
 to join our
 
 Cage
 
 team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Accurately processes cash exchanges, chip redemptions, marker issuance, and account settlements for gaming patrons
 </li>
 <li>
 Provide courteous, professional service while maintaining discretion and confidentiality
 </li>
 <li>
 Adhere to all internal controls, cash handling procedures, and regulatory requirements
 </li>
 <li>
 Ensure all transactions are properly recorded and reconciled at the end of each shift
 </li>
 <li>
 Report any suspicious activity, discrepancies, or procedural violations to the Cage Supervisor
 </li>
 <li>
 Assist in preparing daily transaction summaries and balancing reports
 </li>
 <li>
 Monitor inventory levels of cash, chips, and other instruments, and notify supervisors of replenishment needs
 </li>
 <li>
 Support the drop and count procedures as required, ensuring accuracy and security
 </li>
 <li>
 Participate in departmental briefings and training sessions
 </li>
 <li>
 Maintain professional appearance and behavior in accordance with Wynn&rsquo;s grooming and conduct standards
 </li>
 <li>
 Foster a positive and respectful work environment, supporting teamwork and service excellence
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required; associate degree in finance, business, or hospitality preferred
 </li>
 <li>
 Minimum 1&ndash;2 years of experience in cash handling, banking, or cage operations
 </li>
 <li>
 Strong understanding of financial procedures and gaming regulations
 </li>
 <li>
 High level of integrity, attention to detail, and discretion in handling confidential transactions
 </li>
 <li>
 Proficiency in gaming management systems and Microsoft Office suite
 </li>
 <li>
 Effective communication and customer service skills
 </li>
 <li>
 Ability to work flexible hours, including weekends, holidays, and shifts based on business demand
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Cashier - Cage

Join Wynn Al Marjan Island and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.