Qureos Mentor

Wynn Al Marjan Island

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is looking for a skilled
 
 Product Manager &ndash; Guest Service
 
 to join our
 
 Product Development
 
 team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 
 Product Strategy &amp; Vision
 
 
 
 <ul>
 <li>
 Lead the end to end development of guest service digital products such as restaurant booking, spa booking, and kids club booking, ensuring alignment with operational, technical, and guest experience standards.
 </li>
 <li>
 Draft comprehensive BRDs and detailed product specifications combining insights from service operations, guest journey mapping, UX research, and development teams.
 </li>
 <li>
 Define, prioritize, and communicate product features and enhancements across multiple touchpoints including the website, mobile app, and on property digital channels. Partner with solution architects and technical leads to ensure requirements are feasible, scalable, and implemented in a high quality manner.
 </li>
 <li>
 Translate hospitality service workflows and operational rules into intuitive, user friendly booking and scheduling experiences.
 
 
 </li>
 </ul>
 
 Tech &amp; Development Collaboration
 
 
 
 <ul>
 <li>
 Work closely with engineering teams throughout the product lifecycle from requirements refinement and architecture discussions to sprint planning, QA, and delivery.
 </li>
 <li>
 Clearly articulate the what, why, and how of product decisions to ensure shared understanding between business and technical teams.
 </li>
 <li>
 Understand and challenge technical trade offs, system constraints, API dependencies, and integration complexities with PMS, CRM, POS, and spa or restaurant management systems.
 </li>
 <li>
 Champion agile, iterative delivery with strong alignment between product roadmaps and engineering capacity.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Evaluate and shortlist third party vendors such as restaurant reservation systems, spa management platforms, and kids club software ensuring alignment with guest experience, operational workflows, and technical requirements.
 </li>
 <li>
 Coordinate with procurement, IT security, and integration teams during vendor onboarding, sandbox testing, and production rollout.
 </li>
 <li>
 Oversee and validate platform integrations with resort systems including Opera Cloud, payment gateways, CRM, loyalty, and data platforms.
 </li>
 <li>
 Foster strong vendor relationships to optimize performance, innovation, and continuous improvement.
 
 
 </li>
 </ul>
 
 Stakeholder Collaboration
 
 
 
 <ul>
 <li>
 Act as the key liaison among internal teams including Food and Beverage, Spa and Wellness, Kids Club operations, Front Office, marketing, design, IT, and development.
 </li>
 <li>
 Facilitate cross functional workshops to gather requirements, validate operational workflows, and ensure alignment between guest expectations and operational feasibility.
 </li>
 <li>
 Present product updates, launch plans, and technical dependencies clearly to leadership.
 </li>
 <li>
 Establish continuous feedback loops with operational teams and engineering to refine direction and drive product improvements.
 
 
 </li>
 </ul>
 
 Customer &amp; Player Experience Focus
 
 
 
 <ul>
 <li>
 Champion the guest perspective in all product decisions ensuring every interaction is frictionless, elegant, and in line with Wynn&rsquo;s luxury service standards.
 </li>
 <li>
 Analyze guest behavior, operational feedback, and booking performance data to inform continuous enhancements.
 </li>
 <li>
 Ensure booking experiences are intuitive, reliable, and seamlessly connected across all digital and on property channels
 
 
 </li>
 </ul>
 
 Competitor &amp; Market Analysis
 
 
 
 <ul>
 <li>
 Stay informed on emerging trends and innovations in the hospitality guest facing product industry
 </li>
 <li>
 Conduct competitive benchmarking and market analysis to identify gaps and opportunities
 </li>
 <li>
 Use insights to guide product direction and maintain competitive edge
 </li>
 <li>
 Monitor the regulatory landscape and stay current with hospitality guest facing updates and guidelines
 
 
 </li>
 </ul>
 
 Design &amp; Analytics Collaboration
 
 
 
 <ul>
 <li>
 Work closely with UI/UX designers to create wireframes, prototypes, and high-fidelity designs that enhance the guest facing journey
 </li>
 <li>
 Coordinate with the analytics team to define KPIs and performance metrics for digital products
 </li>
 <li>
 Use data insights to refine features, identify new opportunities, and ensure measurable impact
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Min of 5 years of experience in digital product management, ideally within hospitality, travel, luxury retail, or guest customer services.
 </li>
 <li>
 Experience in a regulated industry, such as gaming, finance, or healthcare.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Hospitality, Product Design, Computer Science, or a related field.
 </li>
 <li>
 Proven experience of building and managing digital products or platforms (web and/or mobile)
 </li>
 <li>
 Strong knowledge of technology driven products, and digital product lifecycles
 </li>
 <li>
 Ability to write clear product specs and BRDs that detail what to build and how it should be implemented.
 </li>
 <li>
 Familiarity with vendor evaluation, onboarding, and system integration
 </li>
 <li>
 Excellent communication and interpersonal skills for managing cross-functional stakeholders
 </li>
 <li>
 Strong collaboration skills with design, development, tech implementation, marketing, analytics, and hotel operations teams
 </li>
 <li>
 Deep understanding of UX principles, especially in customer facing or entertainment platforms
 </li>
 <li>
 Data-driven mindset with excellent analytical and problem-solving abilities
 </li>
 <li>
 Experience working in fast-paced environments with multiple concurrent projects
 </li>
 <li>
 Passion for creating engaging, compliant, and guest-centric gaming experiences
 </li>
 <li>
 Proficiency in product management tools (e.g., JIRA, Asana, Figma, Miro, Analytics dashboards)
 </li>
 <li>
 Proficiency in using AI-powered product management, design, and analytics tools to increase efficiency, accelerate documentation, and improve decision-making.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Product Manager - Guest Service

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a Head of Wardrobe to join the resort&rsquo;s Entertainment Administration team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Manage the Wardrobe Department.  Hire and train new employees.
 </li>
 <li>
 Lead the wardrobe team in providing and maintaining all costumes, make-up, hats, headpieces, wigs, masks, shoes and other costume accessories at the highest level of quality for all performances.
 </li>
 <li>
 Support the production team by assisting with the planning and strategy of the costume creation, load-in and the creative/rehearsal process of the production.
 </li>
 <li>
 Ensure the design integrity of the costumes, accessories, hair and make-up in liaison with the Costume Designer and Show Director.
 </li>
 <li>
 Ordering and building of all costume elements and wardrobe supplies in a timely manner to assure adequate inventory for performance needs and maximize return on investment.
 </li>
 <li>
 Provide cost effective solutions to wardrobe operations and the purchase of materials for costumes while still maintaining show quality and maximize return on investment.
 </li>
 <li>
 Oversee the integration of new costume and make-up elements into the production.
 </li>
 <li>
 Oversee and coordinate the proper maintenance and fitting of costumes, hats, masks, shoes and other accessories, including development of regular repair and cleaning schedules and procedures.
 </li>
 <li>
 Document all costume and make-up elements and respective costume cues and any respective changes on a daily basis during the rehearsal process and through all of the performances.
 </li>
 <li>
 Produce yearly wardrobe budgets and manage the department&rsquo;s budgets and capital expense projections and oversee the supply, replacement and inventory of consumables.
 </li>
 <li>
 Oversee the timely purchase and/or making of new costumes, hats, masks, shoes, make-up and other costume accessories to ensure adequate inventory for performance needs.
 </li>
 <li>
 Maintain and update the costume plot, inventories, purchasing records and associated documentation.
 </li>
 <li>
 Develop an on-going inspection of the individual costumes and make-up, workshop and stage installations and participate with inspections regularly.
 </li>
 <li>
 Provide, develop and coordinate the proper maintenance procedures and scheduling of daily repairs, fittings, dry cleaning and laundering of all costume elements.
 </li>
 <li>
 Create and maintain training and back-up plans to ensure continuity in wardrobe operations.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum of seven (7) years&rsquo; experience working as Head of Wardrobe or in a similar position for large-scale theatrical or concert production.
 </li>
 <li>
 Minimum of three (3) years&rsquo; experience in costume construction; knowledge of costume design; general costume, headpiece, wig, accessory and shoe maintenance and laundry procedures; experience working with wardrobe staff and performers in the backstage environment during a live performance
 </li>
 <li>
 Experience with a wide variety of modern costume workshop equipment and shop layout design with strengths in machine use, maintenance and troubleshooting.
 </li>
 <li>
 Experience with a wide variety of methods and materials used (fabric, paints, dyes, plastics, etc.) for costume construction and costume maintenance.
 </li>
 <li>
 Must be able to manage staff and perform under pressure.
 </li>
 <li>
 Must have the ability to direct and motivate the performers.
 </li>
 <li>
 Must have the ability to work with individuals from different cultures and backgrounds.
 </li>
 <li>
 Must be highly organized and be able to function in a stressful environment.
 </li>
 <li>
 Must be able to manage, prioritize and complete multiple tasks in a timely manner.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Head of Wardrobe - Entertainment

<div>
 
 Job Description
 
 
 
 
 About Wynn Al Marjan Island
 
 
 
 On schedule to open in the United Arab Emirates in spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking an Executive Assistant to join the resort&rsquo;s Casino Operations team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Manage the EVP&rsquo;s calendar, schedule meetings, and coordinate travel arrangements with precision and confidentiality
 </li>
 <li>
 Prepare, review, and edit correspondence, reports, presentations, and other documents for internal and external stakeholders.
 </li>
 <li>
 Serve as the primary point of contact between the EVP and internal teams, external partners, and regulatory authorities
 </li>
 <li>
 Coordinate executive meetings, including agenda preparation, minute-taking, and follow-up on action items
 </li>
 <li>
 Assist in the preparation of reports and submissions to the General Commercial Gaming Regulatory Authority (GCGRA) and other relevant bodies
 </li>
 <li>
 Handle confidential information with the utmost discretion and maintain secure filing systems
 </li>
 <li>
 Support the EVP in monitoring departmental projects, deadlines, and deliverables
 </li>
 <li>
 Liaise with senior leadership across Casino Operations, including Slots, Table Games, and Compliance, to ensure seamless communication
 </li>
 <li>
 Provide administrative support to Table Games and Slots leaders for scheduling, reporting, and coordination of operational priorities
 </li>
 <li>
 Organize and support VIP visits, inspections, and executive-level events
 </li>
 <li>
 Proactively anticipate the needs of the EVP and provide solutions to enhance efficiency and effectiveness
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum of 5-7 years of experience as an Executive Assistant or in a senior administrative role, preferably within hospitality, gaming, or luxury service industries
 </li>
 <li>
 Strong organizational and time-management skills with the ability to prioritize multiple tasks in a fast-paced environment
 </li>
 <li>
 Excellent written and verbal communication skills in English; additional languages are an advantage
 </li>
 <li>
 High level of discretion, integrity, and professionalism in handling sensitive information
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with executive-level reporting tools
 </li>
 <li>
 Bachelor&rsquo;s degree in business administration, Hospitality, or related field preferred
 </li>
 <li>
 Experience working with regulatory bodies or in highly regulated industries is an advantage
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Executive Assistant - Casino Operations

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a
 
 Casino Manager
 
 to join the resort&rsquo;s
 
 Tables Games Operations
 
 team.
 
 
 Manage the overall operation of the Table Games area, ensuring the integrity of games, optimal staffing levels, and exceptional guest service. Maintain accurate records, enforce regulatory compliance, and lead a high-performing team of Pit Managers and Gaming Team Members. Support strategic initiatives to enhance operational efficiency and elevate the luxury gaming experience at Wynn Al Marjan Island.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Hire, train, supervise, and manage Gaming Team Members and Pit Managers
 </li>
 <li>
 Coach, motivate, counsel, and evaluate team members, encouraging participation in decision-making
 </li>
 <li>
 Manage and approve all overtime/undertime and attendance records in a timely manner
 </li>
 <li>
 Delegate tasks fairly and equitably among team members and promote teamwork and career development
 </li>
 <li>
 Oversee the daily operations of the Table Games area
 </li>
 <li>
 Ensure casino policies, procedures, and government regulations are enforced
 </li>
 <li>
 Allocate manpower and open tables based on business volume and guest demand
 </li>
 <li>
 Ensure Pit Managers adhere to company policies and regulatory standards
 </li>
 <li>
 Communicate and coordinate with Gaming departments to improve operational efficiency
 </li>
 <li>
 Address and resolve guest requests, disputes, and complaints professionally
 </li>
 <li>
 Escalate unresolved issues and suspicious activities to the Director of Table Games
 </li>
 <li>
 Keep accurate records and prepare regular reports for the Director of Table Games
 </li>
 <li>
 Monitor and regulate table game equipment to ensure optimal performance
 </li>
 <li>
 Support the Director of Table Games in executing strategic initiatives and special projects
 </li>
 <li>
 Ensure accurate handling of the Card Track System (CTS) and coordination with the Card Room
 </li>
 <li>
 Collaborate with vendors and internal teams to ensure sufficient stock of playing cards and dice
 </li>
 <li>
 Report daily progress to the Director of Table Games
 </li>
 <li>
 Monitor industry and market trends and recommend adjustments to work practices, services, and team member wage levels
 </li>
 <li>
 Interact professionally and positively with department and company team members, management, and contractors
 </li>
 <li>
 Attend department and inter-department meetings and share relevant information
 </li>
 <li>
 Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communication
 </li>
 <li>
 Adhere to company policies and procedures and comply with the Code of Conduct
 </li>
 <li>
 Follow health and safety standards and strive for continuous improvement to avoid hazards
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or above preferred
 </li>
 <li>
 Minimum of 5 years&rsquo; experience in table games or casino operations, with at least 2 years in a managerial or supervisory role
 </li>
 <li>
 Experience with Card Track System (CTS) is an advantage
 </li>
 <li>
 Proficient in MS Office and casino management systems
 </li>
 <li>
 Strong leadership, effective management, and excellent communication skills
 </li>
 <li>
 Trustworthy, reliable, mature, confident, friendly, and polite
 </li>
 <li>
 Excellent attention to detail and observational abilities
 </li>
 <li>
 Team player who responds quickly to demands and thrives in a high-pressure environment
 </li>
 <li>
 Flexible with work schedules, including weekends, holidays, and shifts based on business demand
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Casino Manager - Table Games Operations

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking an Agent to join the resort&rsquo;s Call Center Operations team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Answer incoming calls promptly and professionally, following brand standards.
 </li>
 <li>
 Assist guests with room reservations, service requests, and general inquiries.
 </li>
 <li>
 Coordinate with internal departments to fulfill guest needs efficiently.
 </li>
 <li>
 Provide accurate information about hotel services, amenities, and local attractions.
 </li>
 <li>
 Handle guest complaints or concerns with empathy and escalate when necessary.
 </li>
 <li>
 Maintain detailed records of calls, requests, and follow-ups.
 </li>
 <li>
 Process wake-up calls, room service orders, and special arrangements.
 </li>
 <li>
 Ensure confidentiality and security of guest information.
 </li>
 <li>
 Ensure qualitative Forbes Five Star standards are delivered.
 </li>
 <li>
 Support front desk operations during peak hours or special events.
 </li>
 <li>
 Stay updated on property policies, promotions, and procedures.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous experience in a call center or customer service role preferred.
 </li>
 <li>
 Strong verbal communication and listening skills.
 </li>
 <li>
 Ability to multitask and work in a fast-paced environment.
 </li>
 <li>
 Proficiency in Microsoft Office and property management systems.
 </li>
 <li>
 Fluency in English; additional languages are a plus.
 </li>
 <li>
 Professional phone etiquette and customer-focused attitude.
 </li>
 <li>
 Shift-based schedule including weekends, holidays, and evenings.
 </li>
 <li>
 Primarily desk-based with extended periods of phone use.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Agent - Call Center Operations

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a
 
 Government Relations Manager
 
 to join the resort&rsquo;s
 
 Government Relations
 
 team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Stakeholder Engagement: Build and maintain strategic relationships with government officials, regulatory agencies, and public institutions
 </li>
 <li>
 Regulatory Compliance: Monitor and interpret relevant laws, regulations, and policies. Ensure the organization complies with all governmental requirements
 </li>
 <li>
 Advocacy &amp; Representation: Represent the organization in meetings, forums, and public hearings. Advocate for favorable policies and regulations
 </li>
 <li>
 Policy Analysis: Analyze proposed legislation and regulations to assess potential impact on the organization. Provide strategic recommendations
 </li>
 <li>
 Permit &amp; Licensing Management: Oversee the timely acquisition and renewal of all necessary government permits, licenses, and approvals
 </li>
 <li>
 Crisis Management: Act as a liaison during regulatory investigations or government audits. Support the organization in resolving compliance issues
 </li>
 <li>
 Reporting &amp; Documentation: Maintain accurate records of all government interactions and ensure timely reporting to internal stakeholders
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Political Science, Public Administration, Law, or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 Minimum of 5&ndash;7 years of experience in government relations, regulatory affairs, or public policy.
 </li>
 <li>
 Strong understanding of local, regional, and national government structures and processes.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Proven ability to build networks and influence decision-makers.
 </li>
 <li>
 Fluency in English &amp; Arabic and strong written communication skills.
 </li>
 <li>
 Experience working in Hospitality industry
 </li>
 <li>
 Legal or compliance background is a plus
 </li>
 <li>
 Multilingual capabilities are advantageous
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Manager - Government Relations

<div>
 
 Job Description
 
 
 
 About Wynn Al Marjan Island:
 
 
 On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.
 
 
 
 About The Position
 
 
 
 Wynn Al Marjan Island is currently seeking a Document Controller to join the resort&rsquo;s Facilities team.
 
 
 
 Responsibilities
 
 
 
 The primary duties and responsibilities of this role are:
 
 
 <ul>
 <li>
 Manage the full document control lifecycle including creation, formatting, revision control, distribution, and secure archiving.
 </li>
 <li>
 Maintain master registers for all F&amp;E documents: policies, SOPs, risk assessments, drawings, O&amp;M manuals, compliance records, and contractor submissions.
 </li>
 <li>
 Ensure proper versioning, naming conventions, transmittal control, and approval workflows aligned with Wynn standards.
 </li>
 <li>
 Track document reviews, outstanding revisions, and coordinate approvals with Directors and SMEs.
 </li>
 <li>
 Support creation, formatting, and consistent branding of all department documents.
 </li>
 <li>
 Maintain structured digital filing systems across shared drives and document management platforms.
 </li>
 <li>
 Ensure documents are indexed correctly for rapid retrieval.
 </li>
 <li>
 Conduct periodic audits to ensure documents are current, compliant, and aligned with operational needs.
 </li>
 <li>
 Assist in proof reading and formatting documents.
 </li>
 <li>
 Prepare correspondence, reports, presentations, and briefing documents.
 </li>
 <li>
 Manage communications, meeting agendas, scheduling, and minutes.
 </li>
 <li>
 Track CAFM/Maximo work orders and ensure documentation is recorded and closed correctly.
 </li>
 <li>
 Coordinate document submissions from vendors and contractors including RAMS, service reports, and inspection certificates.
 </li>
 <li>
 Maintain registers for inspections, permits, calibrations, and statutory documentation.
 </li>
 <li>
 Compliance &amp; Safety Documentation
 </li>
 <li>
 Maintain all compliance records for authorities such as Civil Defence, EPDA, and OSHAD/DCD.
 </li>
 <li>
 Track expiry dates and renewal requirements for statutory documents, permits, inspections, and certifications.
 </li>
 <li>
 Manage PTW logs, safety training records, and incident documentation.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years of supervisory experience in dining operations, preferably in staff accommodation or hospitality settings.
 </li>
 <li>
 Proven ability to lead, motivate, and develop multicultural teams in a fast-paced environment.
 </li>
 <li>
 Fluent in English; additional languages (e.g., Arabic, Hindi, Tagalog) are a plus for effective staff interaction.
 </li>
 <li>
 Familiarity with HACCP, food safety regulations, and workplace health standards.
 </li>
 <li>
 High school diploma required; diploma or certification in document control, administration, or information management preferred.
 </li>
 <li>
 Experience as a document controller or administrative assistant, ideally in engineering, construction, or facilities.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and document management systems.
 </li>
 <li>
 Strong organizational skills with meticulous attention to detail.
 </li>
 <li>
 Ability to manage multiple priorities while maintaining confidentiality.
 
 
 </li>
 </ul>
 
 About Wynn Al Marjan Island&rsquo;s Benefits
 
 
 
 We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.
</div>

Document Controller

Join Wynn Al Marjan Island and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.