Qureos Mentor

Wyoming Horse Racing LLC

<div>ESSENTIAL DUTIES AND RESPONSIBILITIES:
? Provide friendly, fast, and helpful customer service to all guests and team members. 
? Ensure regulatory compliance with all aspects of HHR machine maintenance i.e.; moves, conversions, and repair. 
? Ensure functionality of the HHR maintenance system. 
? Interact with HHR Operations personnel and guests while repairing HHR machine functions. 
? Assist with HHR layout and installation. 
? Work on special projects as assigned. 
? Assist in maintaining adequate stock of parts necessary for repairs. 
? Perform preventative maintenance: clean, inspect, adjust, and test various machine parts. 
? Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming. 
? Assist customers with questions and complaints regarding HHR machines. 
? Provide answers and explanations and rectify problems as appropriate. 
? Meet department uniform, appearance and grooming requirements. 
? Meet attendance guidelines of the job and adhere to regulatory, department and company policies. 
? Keep work areas clean and free of safety hazards, debris and litter. 
? Perform all job duties in a safe and responsible manner. 
? Perform other job related and compatible duties as assigned. 
? Explain how to handicap on an HHR terminal. 
? Ensure compliance with the Bank Secrecy Act (BSA) and the property?s AML (Anti Money Laundering) Policy. 
? Monitor for suspicious activity as defined by the BSA and the property?s AML Policy. 
? Install, maintain, test, and repair casino surveillance systems, including CCTV cameras, DVR/NVR systems, monitors, and related equipment. 
? Diagnose and resolve technical issues related to video, network connectivity, and system performance. 
? Perform routine system inspections and preventative maintenance. 
? Assist Surveillance Officers and Management with technical support and system functionality. 
? Maintain accurate logs, reports, and documentation of surveillance system repairs. 
? Work closely with IT, Security, and Compliance teams to ensure system integrity. 
? Ensure surveillance operations meet all state and gaming commission regulations. 
? Maintain strict confidentiality of surveillance footage and sensitive information.
QUALIFICATION REQUIREMENTS:
? High School diploma or equivalent; or equivalent combination of education and experience. 
? Must be at least 21 years of age. 
? One to six months related experience and/or training. 
? Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes). 
? Must be able to provide own tools necessary for performing daily task when troubleshooting or making repairs. 
? Ability to work any shift applicable (Day, Swing, or Grave) and to be flexible with work schedule if needed for special projects or business demand. 
? Occasional travel required. 
? Must have experience with Guest service and or present an inviting positive and polite attitude towards our guest and fellow team members. 
? Must be able to work with team and able to demonstrate effective oral and written communication skills when needed. 
? Must be able to acquire and maintain appropriate gaming license. 
? Gaming Industry experience is preferred. 
? High School Diploma or GED required; technical certification or coursework preferred. 
? 1?3 years of experience working with CCTV, surveillance systems, or security technology (casino or regulated environment preferred). 
? Working knowledge of IP cameras, video management systems, and basic networking. 
? Ability to troubleshoot hardware, software, and cabling issues. 
? Strong attention to detail and observational skills. 
? Ability to work independently and as part of a team. 
? Must be able to pass background check, drug screening, and obtain/maintain required gaming license.
Preferred Qualifications
? Experience in a casino or gaming surveillance environment. 
? Familiarity with gaming regulations and compliance standards. 
? Experience with access control and alarm systems. 
? Basic understanding of cybersecurity best practices related to surveillance systems. 
? Experience with wiring/hardware install.
PHYSICAL REQUIREMENTS:
? Prolonged periods of standing and walking. 
? Capable to Position, Put, Install, Remove HHR machines on or off Bases on gaming floor during peak business hours. 
? Capable of moving HHR machines and equipment using a dolly or cart. 
? Ability to Transport heavy HHR machines and heavy equipment long distances across various terrain using a dolly or cart. 
? Must be able to lift up to 50 pounds. 
? Visual acuity to inspect equipment and terminals. 
? Ability to sit, stand, and walk for extended periods. 
? Ability to work in harsh weather conditions. 
? Ability to work in a secured surveillance environment with limited access. 
? Must be flexible to work nights, weekends, holidays, and emergency call-ins and take extended work trips.
WHR offers a competitive salary with benefits including health insurance, vision, dental, PTO and a yearly discretionary bonus.</div>

Security Officer

Join Wyoming Horse Racing LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wyoming Horse Racing LLC

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Security Officer