Abrar Admin

YHB Hospitality LLC

Job Overview: The Housekeeper is responsible for maintaining the cleanliness and upkeep of hotel guest rooms and storage areas to the hotel&rsquo;s established standards. This role involves providing exceptional guest service, accommodating guest needs, reporting maintenance issues, and ensuring the confidentiality and security of all guest rooms.Reports To: Housekeeping Leadership/ManagementKey Relationships: Internal: Houseperson, Front Office Manager, other Room Attendants, Front Desk Staff, and Maintenance, External: Hotel Guests and Visitors.Qualifications/Skills: Requirements represent the minimum levels of knowledge, skills, and abilities necessary to perform this job successfully. The employee must possess the following, with or without reasonable accommodation.Essential:<ul><li>Ability to communicate effectively in English with guests, co-workers, and management.</li><li>Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperation, working with minimal supervision.</li><li>Physical capability to exert effort consistent with cleaning an industry-standard number of rooms per shift (approximately 14-16 standard rooms).</li><li>Punctuality and reliable attendance.</li><li>Strong interpersonal skills and ability to work well with co-workers and the public.</li></ul>Desirable:<ul><li>1-2 years of prior experience in hotel housekeeping.</li><li>Prior guest relations training.</li><li>Knowledge of proper chemical handling.</li><li>High school diploma or equivalent vocational training.</li></ul>Essential Physical Abilities:<ul><li>Ability to perform various physical movements, including reaching, extending arms overhead, bending, and stooping.</li><li>Ability to lift, push, or pull heavy loads, including bundles of linen weighing up to 50 lbs. and wheeled carts or vacuums weighing up to 100 lbs.</li></ul>Essential Job Functions:<ul><li>Clean assigned guest rooms by priority, ensuring compliance with hotel cleanliness standards and OSHA regulations for chemical use.</li><li>Change linens in check-out rooms and stay-over rooms as indicated by guests, replacing them with clean linens per designated layout.</li><li>Clean bathrooms, removing soil, dirt, soap build-up, and hair from mirrors, vanities, sinks, toilets, shower walls, bathtubs, shower curtains, and floors; replenish supplies and amenities as directed.</li><li>Dust and polish furniture, picture frames, mirrors, light bulbs, switches, TVs, remotes, and cable boxes; vacuum throughout rooms and deodorize as needed.</li><li>Empty trash containers and recycling bins; replace laundry bags and slips.</li><li>Inspect and clean closets, door tracks, drawers, and under furniture in check-out rooms, ensuring correct placement of hangers, extra blankets, pillows, and amenities.</li><li>Realign furniture to the floor plan and inspect for tears, rips, or stains, reporting damages to maintenance.</li><li>Ensure presence and condition of fire safety cards, rate cards, DND signs, and guest service directories, replacing as needed.</li><li>Clean and replenish coffee maker sets and stock cleaning supply closets as needed.</li><li>Maintain linen and storage rooms in an orderly condition.</li><li>Report maintenance deficiencies, suspicious activities, or hazardous conditions to the Housekeeping Manager, Chief Engineer, or Manager on Duty.</li><li>Handle guest complaints promptly, ensuring guest satisfaction.</li><li>Turn in all lost and found items to the Housekeeping Manager or Supervisor and adhere to the hotel&rsquo;s Lost and Found policy, including key control.</li><li>Ensure security of assigned guest room keys and update the status of cleaned rooms on assignment sheets.</li><li>Return and restock cleaning carts at the end of the shift, emptying vacuum bags and wiping vacuums clean.</li><li>Make up cribs and rollaway beds as needed.</li><li>Adhere to hotel fire and emergency procedures.</li><li>Complete all other duties as assigned by the Supervisor.</li></ul>Secondary Job Functions:<ul><li>Assist with stocking cleaning supply closets.</li><li>Perform additional room cleaning duties as operations evolve.</li></ul>Job Type: Full-timePay: $26.42 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Housekeeper - On Call

Join YHB Hospitality LLC and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

YHB Hospitality LLC

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Housekeeper - On Call