Atif Javaid

Yugo Pvt. Ltd.

Job Title: Umrah Experts / Umrah Counselors - DHA Phase 1 Company: Yugo (Travel &amp; Tours) Location: DHA Phase 1, Lahore, Pakistan Job Type: Full-TimeYugo is a leading travel and visa consultancy company offering premium services, including customized Umrah and leisure packages, visa assistance and ticketing. We are looking for dedicated Umrah Experts/ Umrah Counselors to assist clients in selecting, customizing, and booking Umrah packages with exceptional service.Key Responsibilities<ul><li>Handle walk-in, call-in, WhatsApp, and online inquiries related to Umrah packages.</li><li>Provide professional guidance on package options (Economy, 3-star, 4-star, 5-star), itineraries, hotels, transport, and flights.</li><li>Customize Umrah packages based on client needs, budgets, and travel dates.</li><li>Prepare quotations, perform cost calculations, and explain package inclusions/exclusions clearly.</li><li>Convert leads into confirmed bookings through effective consultation and follow-up.</li><li>Coordinate with the ticketing team, operations team, and suppliers for bookings, availability, and confirmations.</li><li>Maintain accurate records of leads, follow-ups &amp; bookings in the CRM.</li><li>Stay updated on Umrah visa rules, travel requirements, airline policies, and seasonal pricing.</li><li>Build and maintain long-term customer relationships by ensuring a smooth pre- and post-travel experience.</li></ul>Requirements<ul><li>Minimum 2 years of experience in Umrah sales or travel consultancy.</li><li>Strong knowledge of Umrah procedures, hotel categories, transport types, Ziyarat options, and Saudi guidelines.</li><li>Ability to create and explain customized Umrah packages professionally.</li><li>Excellent communication and customer service skills.</li><li>Strong sales skills with a proven record of conversions.</li><li>Proficiency in CRM usage (Bitrix24 experience is a plus).</li><li>Ability to work under pressure, especially during peak Umrah seasons.</li></ul>Preferred Skills<ul><li>Experience with group Umrah, family packages, and corporate religious travel.</li><li>Knowledge of airline ticketing &amp; GDS systems (Amadeus/Sabre/Galileo).</li><li>Basic understanding of visa assistance and document requirements.</li></ul>Salary &amp; Benefits<ul><li>Competitive salary package.</li><li>Attractive sales incentives &amp; commissions on each booking.</li><li>Professional growth opportunities within Yugo.</li><li>Supportive and collaborative work environment.</li></ul>How to ApplyInterested candidates may apply through Indeed.Job Type: Full-timePay: From Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Umrah: 2 years (Preferred)</li><li>sales: 2 years (Preferred)</li></ul>Work Location: In person

Umrah Expert- DHA Phase 1

Join Yugo Pvt. Ltd. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Yugo Pvt. Ltd.

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Umrah Expert- DHA Phase 1