Qureos Mentor

Ziprent

**Send your resume to resumes@ziprent.com to be fast-tracked**Repairs Coordinator (Pakistan &ndash; Remote)Ziprent is a tech-enabled property management company seeking a Repairs Coordinator to join our fully remote team in Pakistan. This role is fast-paced, customer-facing, and requires exceptional attention to detail, strong problem-solving skills, and the ability to keep multiple repair requests moving seamlessly from start to finish.Key Responsibilities<ul><li>Manage repair inboxes and prioritize urgent, time-sensitive, and pending requests to meet service-level agreements.</li><li>Handle inbound repair calls from tenants, vendors, and owners with clear, professional, and empathetic communication; complete same-day callbacks for any missed calls.</li><li>Coordinate vendor dispatch and tenant access, track work orders, and verify completion against Ziprent standards.</li><li>Troubleshoot minor issues when possible and escalate when safety or legal concerns arise.</li><li>Maintain accurate ticket notes for team visibility and follow the Email &rarr; SMS &rarr; Call escalation process consistently.</li><li>Use internal systems (Front, Dashboard) to assign vendors, update statuses, and close resolved jobs.</li><li>Keep workflow momentum by following up on pending jobs and meeting daily activity targets, including phone time and email volume.</li></ul>What We&rsquo;re Looking For<ul><li>Native-level spoken English with a completely neutral accent and flawless written grammar.</li><li>Minimum 2 years of customer-facing experience serving U.S., UK, or Canadian clients.</li><li>Highly organized with the ability to manage multiple repairs simultaneously.</li><li>Tech-savvy with strong troubleshooting and decision-making skills.</li><li>Experience in property management, facilities coordination, or vendor dispatch is a plus.</li></ul>Schedule &amp; Compensation<ul><li>Fully remote role based in Pakistan.</li><li>Must be available for one of the following shifts:</li><li>6:00 AM &ndash; 2:30 PM PST</li><li>10:00 AM &ndash; 6:30 PM PST</li><li>2:00 PM &ndash; 10:30 PM PST</li><li>Fixed schedules: Tuesday&ndash;Saturday or Thursday&ndash;Monday.</li><li>Competitive pay with performance-based growth opportunities.</li></ul>Why Join Us At Ziprent, we combine technology with exceptional customer service to keep property management running smoothly. As a Repairs Coordinator, you&rsquo;ll be the link between tenants, owners, and vendors &mdash; making sure every repair is handled quickly, correctly, and with clear communication from start to finish.Job Type: Full-timePay: Rs1,000.00 - Rs1,500.00 per hourExpected hours: 40 per weekApplication Question(s):<ul><li>Have you worked for a U.S., UK, or Canadian company in a customer service or client-facing role for at least 2 years? </li><li>Is your spoken English completely neutral-accent and your written grammar at a native level?</li><li>Are you able to work a fixed U.S. business hours schedule, including weekends if required? </li></ul>Work Location: Remote

Repairs Coordinator

*Submit your resume to resumes@ziprent.com to be fast tracked*Compliance &amp; Collections Coordinator (Pakistan &ndash; Remote)Ziprent is a tech-enabled property management company looking for a Compliance &amp; Collections Coordinator to join our fully remote team in Pakistan. This is a high-impact, subject matter expert role where precision, professionalism, and independent problem-solving are the name of the game.You&rsquo;ll own the process for insurance compliance, collections, and vendor payment oversight &mdash; ensuring our operations run like clockwork. No micromanaging here: we need someone who thrives on autonomy, knows how to prioritize, and delivers exceptional results without being chased.What You&rsquo;ll Do<ul><li>Act as the go-to expert for insurance compliance, keeping property owners, tenants, and vendors aligned with requirements.</li><li>Verify, track, and file insurance documents with zero errors. Follow up proactively when someone is out of compliance, providing clear and actionable next steps.</li><li>Lead collections efforts for unpaid rent and fees &mdash; reviewing account histories, setting up payment plans, and resolving obstacles before they escalate.</li><li>Monitor vendor payment compliance, track outstanding invoices, and address issues directly with vendors to ensure timely resolution.</li><li>Handle escalated issues with professionalism and urgency, ensuring all parties are satisfied with the resolution.</li><li>Identify opportunities to improve compliance processes, streamline operations, and reduce delays &mdash; then take the lead on making those changes happen.</li><li>Collaborate with cross-functional teams including legal, vendor relations, and operations to resolve issues and keep everyone informed.</li><li>Maintain meticulous records, reports, and documentation &mdash; your work will be the gold standard for quality and accuracy.</li></ul>What We&rsquo;re Looking For<ul><li>Fluent, accent-neutral spoken English and flawless written grammar &mdash; indistinguishable from a native U.S. English speaker.</li><li>A self-starter who can manage projects independently without constant oversight.</li><li>Minimum 3 years in a compliance, collections, or related customer-facing role &mdash; U.S., UK, or Canadian client experience strongly preferred.</li><li>Excellent QA skills with a keen eye for detail &mdash; errors don&rsquo;t get past you.</li><li>Strong organizational skills and the ability to prioritize in a fast-paced environment.</li><li>Confident in handling escalated issues with professionalism and empathy.</li><li>Tech-savvy &mdash; comfortable with Google Workspace, CRMs, property management software, and multiple communication platforms.</li><li>Familiarity with property management operations and insurance requirements is a plus.</li></ul>Schedule &amp; Compensation<ul><li>Fully remote position based in Pakistan.</li><li>Must be available during U.S. business hours.</li><li>Competitive salary with growth opportunities.</li></ul>Why Join Us At Ziprent, we blend technology with exceptional customer service to deliver property management that&rsquo;s fast, fair, and frustration-free. As our Compliance &amp; Collections Coordinator, you&rsquo;ll be trusted to manage critical processes from start to finish, knowing your attention to detail and expertise directly impact our success.Job Type: Full-timePay: Rs1,000.00 - Rs1,600.00 per hourExpected hours: 40 per weekApplication Question(s):<ul><li>Have you worked for a U.S., UK, or Canadian company in a customer service or client-facing role for at least 2 years? (</li><li>Is your spoken English completely neutral-accent and your written grammar at a native level?</li><li>Are you able to work a fixed U.S. business hours schedule, including weekends if required? </li></ul>Work Location: Remote

Compliance and Collections Coordinator

Join Ziprent and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ziprent

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Repairs Coordinator

Compliance and Collections Coordinator