Trust & Safety Syndication Specialist

Trust & Safety Syndication Specialist

Location: Remote – Pakistan

Type: Full-time Contractor | English-Speaking Environment (U.S.-based Team)

About TurboTenant

TurboTenant is a U.S. property-tech company making renting easy and secure for landlords and tenants.

We live by our Be Better Virtues.

These values guide how we innovate, collaborate, and protect our community.

We’re building a Pakistan-based Trust & Safety team to review and verify listings for authenticity and accuracy. If you enjoy investigative work, attention to detail, and working in a professional English-speaking environment with U.S. colleagues, this role is for you.

The Role

As a Trust & Safety Syndication Specialist, you’ll review property listings flagged by our risk-scoring system (SEON) to ensure every listing on the platform is legitimate and trustworthy.

You’ll work closely with our U.S. Trust & Safety team — communicating in English daily via Slack, Zoom, and email — to detect scams, prevent fraud, and maintain the integrity of our listings.

What You’ll Do

• Review listings flagged by SEON (score 10–45) for ownership verification, pricing accuracy, and potential fraud.
• Investigate data using online tools such as public records, reverse-image searches, and comparable listings.
• Document findings clearly in our internal system with screenshots, URLs, and notes.
• Meet turnaround targets — complete reviews within 5–10 hours of submission.
• Maintain a QA accuracy rate ≥ 95 % and escalation < 8 %.
• Collaborate daily with U.S. Trust & Safety leads and attend weekly QA sessions.
• Follow strict confidentiality, cybersecurity, and compliance procedures at all times.

What We’re Looking For

Education & Experience

• Bachelor’s degree in Finance, Economics, Business Administration, Statistics, or related field (preferred).
• 3–5 years of experience in fraud operations, trust & safety, financial risk analysis, or compliance.
• Prior exposure to banking, fintech, insurance, regulatory, or digital-platform environments preferred.
• Strong written & spoken English — you’ll communicate daily with U.S. teams and clients occasionally.

Skills & Attributes

• Investigative mindset with excellent analytical and documentation skills.
• Comfortable managing structured workflows and repetitive review processes with precision.
• Tech-savvy — able to navigate online tools, Google Suite, and verification systems.
• Detail-oriented, dependable, and proactive in identifying trends and suggesting improvements.
• High personal integrity and respect for confidentiality and company values.
• Proven verbal and written English fluency

Work Environment & Schedule

• Remote position (Pakistan-based).
• Schedule overlaps with U.S. Mountain Time (MT) for 12–15 hours total global coverage.
• Stable high-speed internet, private workspace, and police/background verification required.

What Success Looks Like

• 95 % accuracy or higher in listing verification.
• Consistent review turnaround within 5–10 hours.
• Clear documentation and effective collaboration with the global Trust & Safety team.
• Contribution to fraud-trend reporting and continuous process improvements.

Why Join Us

• Work directly with a U.S.-based SaaS company in a professional English-speaking environment.
• Learn modern Trust & Safety, fraud-detection, and compliance practices used across global tech platforms.
• Collaborate with international experts and gain experience aligned with U.S standards.
• Be part of a mission-driven company that values curiosity, empathy, and accountability.
• Long-term opportunity for advancement as we expand operations in Pakistan.

Job Type: Full-time

Pay: Rs1,000.00 - Rs1,500.00 per hour

Expected hours: 40 per week

Application Question(s):

• This role requires daily written and spoken communication in English with U.S.-based teams. Are you fluent in written and spoken English for professional communication?
• This position involves reviewing listings, verifying ownership, and identifying fraudulent or misleading activity. Do you have at least 2 years of experience in Trust & Safety, Fraud Detection, Risk Operations, or a similar analytical role (e.g., banking, fintech, or compliance)?
• The role requires overlapping hours with the U.S Mountain Time Zone.Are you available to work this full-time schedule Monday through Friday?

Work Location: Remote