Qureos Mentor

ZUH Ventures

Job Description - Supply Chain ExecutiveWe are looking for a detail-oriented and proactive Supply Chain Executive to support day-to-day supply chain operations. The ideal candidate will assist in coordinating with suppliers, monitoring inventory levels, and managing logistics to ensure smooth and efficient operations. This role requires strong organizational skills and the ability to work collaboratively with different departments.Key Responsibilities<ul><li>Manage daily supply chain activities including procurement, inventory management, and distribution operations.</li><li>Coordinate with suppliers, vendors, and logistics partners to ensure timely delivery of materials and products.</li><li>Monitor inventory levels and maintain optimal stock to prevent shortages or excess inventory.</li><li>Track and analyze supply chain data and prepare reports for management review.</li><li>Assist in supplier negotiations to obtain competitive pricing and service agreements.</li><li>Ensure compliance with company policies, procedures, and supply chain standards.</li><li>Work closely with sales, warehouse, and finance teams to ensure smooth operational flow.</li><li>Identify opportunities to improve supply chain efficiency and cost control.</li></ul>Requirements<ul><li>Strong organizational and problem-solving skills.</li><li>Proficiency in MS Excel and ERP systems.</li><li>Excellent communication and negotiation skills.</li><li>Ability to work effectively in a fast-paced environment.</li></ul>Experience: 1&ndash;2 years of experience in supply chain, procurement, logistics, or a related field.Qualification: Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, or a related field is preferred.Work Location: In person

Supply Chain Executive

Job Description - Team Lead &ndash; Operations &amp; Sales (E-commerce)We are seeking an experienced Team Lead &ndash; Operations &amp; Sales with a strong background in E-commerce operations. The ideal candidate will be responsible for managing end-to-end order flow, logistics coordination, warehouse supervision, customer chat/call support oversight, and driving sales performance. This role requires strong leadership, operational control, and the ability to ensure smooth coordination between sales, support, and fulfillment teams.Key Responsibilities<ul><li>Oversee complete order lifecycle (Order placement &rarr; Confirmation &rarr; Dispatch &rarr; Delivery &rarr; RTO handling).</li><li>Ensure daily order processing targets are met.</li><li>Monitor cancellation and return rates and implement corrective strategies.</li><li>Coordinate with courier partners to ensure timely deliveries.</li><li>Supervise warehouse activities including packing, labeling, and dispatch.</li><li>Ensure inventory accuracy and stock reconciliation.</li><li>Monitor daily dispatch timelines and reduce delays.</li><li>Manage RTO (Return to Origin) processes efficiently.</li><li>Maintain warehouse discipline and operational SOPs.</li><li>Supervise the customer service team handling chats and calls.</li><li>Ensure timely response to customer queries and complaints.</li><li>Monitor order confirmation calls and the customer verification process.</li><li>Improve customer satisfaction ratings.</li><li>Train the team on objection handling and sales conversion techniques.</li><li>Monitor daily sales performance metrics.</li><li>Track conversion rates from chat and call support.</li><li>Identify sales gaps and implement performance improvement strategies.</li><li>Coordinate with the marketing team regarding order trends and campaign performance.</li><li>Manage and supervise operations and sales support team.</li><li>Conduct daily briefings and weekly performance reviews.</li><li>Maintain performance dashboards (Orders, Dispatch, Returns, Sales).</li><li>Prepare weekly reports for management.</li><li>Ensure SOP compliance across all operational areas</li><li>Perform any additional responsibilities assigned by management in line with business requirements.</li></ul>Requirements:<ul><li>Strong knowledge of logistics and courier management.</li><li>Hands-on experience in warehouse operations.</li><li>Experience managing customer chat and call support teams.</li><li>Understanding of Shopify, Daraz, Amazon, or other E-commerce platforms.</li><li>Strong leadership and problem-solving skills.</li><li>Ability to work under pressure and manage daily targets.</li><li>Excellent communication and reporting skills.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Supply Chain,</li></ul>or related field.Experience<ul><li>Minimum 3&ndash;5 years of experience in E-commerce operations.</li></ul>What We Offer<ul><li>Growth opportunities in a scaling e-commerce company</li><li>Professional and supportive workplace</li><li>Cross-functional exposure</li><li>Leave encashment</li></ul>Work Location: In person

Team Lead – Operations & Sales

rolesJob Description - Order Processing OfficerWe are seeking a detail-oriented and proactive Order Processing Officer to manage incoming leads and ensure timely confirmation of orders. The ideal candidate will have excellent communication skills, be highly organized, and be comfortable handling multiple leads and customer interactions simultaneously.Key Responsibilities:<ul><li>Receive and manage leads provided by the sales team.</li><li>Contact customers promptly via phone or email to confirm orders.</li><li>Verify order details, including product, quantity, pricing, and delivery schedule.</li><li>Update the internal system with confirmed orders and customer information accurately.</li><li>Coordinate with the warehouse, logistics, and finance teams to ensure smooth order fulfillment.</li><li>Follow up with customers for pending or incomplete orders to ensure closure.</li><li>Maintain records of all order confirmations and related communications.</li><li>Provide regular reports to the supervisor regarding order status and customer interactions.</li></ul>Requirements:<ul><li>Proven experience in order processing, customer service, or sales support.</li><li>Excellent communication and phone etiquette skills.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to handle multiple leads and prioritize tasks efficiently.</li><li>Basic computer skills, including MS Office and CRM systems.</li><li>Positive attitude and a customer-first approach.</li></ul>Preferred:<ul><li>Experience in e-commerce or retail order processing.</li><li>Familiarity with CRM or ERP systems.</li></ul>Experience:1&ndash;3 years of experience in order processing, sales support, or customer service roles.Education:Minimum Intermediate required. Bachelor&rsquo;s degree will be a plusWhat We Offer<ul><li>Growth opportunities in a scaling e-commerce company</li><li>Professional and supportive workplace</li><li>Cross-functional exposure</li><li>Leave encashment</li><li>Provident Fund</li></ul>Job Type: Full-timeWork Location: In person

Order Processing Officer

Job Description: Office Boy We are looking for a responsible and hardworking Office Boy who can manage daily office support tasks and also drive a company vehicle when required.Key Responsibilities: <ul><li>Serve tea/coffee and refreshments to staff and visitors</li><li>Maintain the cleanliness of office premises (workstations, kitchen, meeting rooms)</li><li>Handle office errands (bank, courier, document delivery/collection)</li><li>Assist in basic office support tasks as assigned</li><li>Ensure proper stock of pantry and cleaning supplies</li><li>&bull; Drive the CEO for official and personal engagements as assigned, maintaining strict confidentiality, professionalism, and time management.</li><li>Ensure vehicle cleanliness and timely maintenance follow-up</li></ul>Requirements: <ul><li>Valid driving license (mandatory)</li><li>Basic knowledge of city routes</li><li>Responsible, punctual, and well-mannered</li><li>Ability to follow instructions properly</li><li>Prior experience as an Office Boy/Driver will be preferred</li></ul>Qualification: Minimum Matric (preferred but not mandatory)Work Location: In person

Office Boy

Job Description: Junior Video EditorWe are looking for a creative and motivated Junior Video Editor who has a strong visual sense and basic editing skills. This role is ideal for someone passionate about content creation and eager to grow in a fast-paced environment.Key Responsibilities<ul><li>Edit short-form and long-form videos for social media and marketing campaigns</li><li>Add basic transitions, subtitles, sound effects, and background music</li><li>Ensure videos align with brand guidelines and creative direction</li><li>Work closely with the marketing team to execute content ideas</li><li>Organize raw footage and maintain editing files properly</li><li>Stay updated with social media trends and editing styles</li></ul>Requirements<ul><li>Creative mindset with attention to detail</li><li>Basic editing skills in tools such as Premiere Pro, CapCut, After Effects, or similar software</li><li>Understanding of social media content formats (Reels, Shorts, etc.)</li><li>Passion to learn, grow, and improve editing skills</li><li>Ability to meet deadlines</li></ul>Qualification<ul><li>Relevant diploma/course in Media, Film, or related field (preferred but not mandatory)</li></ul>Experience<ul><li>0&ndash;1 year experience (Fresh candidates with strong portfolios are encouraged to apply)</li></ul>Work Location: In person

Junior Video Editor

Job Description &ndash; HR &amp; Admin AssociateWe are seeking a proactive and organized HR &amp; Admin Associate to manage HR operations and daily administrative functions while supporting organizational growth in a fast-paced e-commerce environment. This role will play a key part in recruitment, onboarding, employee engagement, HR process development, office administration, and operational support.Responsibilities<ul><li>Manage end-to-end recruitment: sourcing, screening, interviews, and hiring coordination</li><li>Coordinate onboarding, employee documentation, and maintenance of HR records</li><li>Implement HR policies, SOPs, and compliance procedures</li><li>Track attendance, leave, probation confirmations, appraisals, and other performance metrics</li><li>Support employee engagement, workplace culture initiatives, and development programs</li><li>Maintain employee, vendor, and administrative records (physical and digital filing systems)</li><li>Manage daily office operations, including maintenance, supplies, and vendor coordination</li><li>Ensure a smooth office environment and the availability of essentials such as pantry supplies, water bottles, and water tankers</li><li>Coordinate across departments (HR, Operations, Warehouse, Customer Support, Management)</li><li>Handle official email setup, access management, and basic IT coordination (servers, domains, troubleshooting)</li><li>Support admin and warehouse operations as required</li><li>Maintain HR and administrative reports, metrics, and documentation for management</li><li>Ensure adherence to company policies, workplace compliance, and professional conduct</li></ul>Requirements<ul><li>Strong organizational, multitasking, and coordination skills</li><li>Good communication and interpersonal skills</li><li>Knowledge of HR processes, recruitment, onboarding, and HR documentation</li><li>Familiarity with performance management systems, KPIs, and employee evaluations</li><li>Basic understanding of labor laws and workplace compliance</li><li>Experience handling office administration, vendor coordination, and operational tasks</li><li>Basic IT awareness: email servers, domain setup, and troubleshooting</li><li>Proficiency in MS Office (Excel, Word, reporting)</li><li>Experience working with HRIS, ERP, or admin systems</li><li>Ability to handle confidential matters professionally</li><li>Comfortable working in fast-paced operational environments</li></ul>QualificationsBachelor&rsquo;s degree in Human Resources, Business Administration, or related fieldExperience2&ndash;3 years of hands-on HR and/or administration experienceWhat We Offer<ul><li>Growth opportunities in a scaling e-commerce company</li><li>Professional and supportive workplace</li><li>Cross-functional exposure</li><li>Leave encashment</li></ul>Job Type: Full-timeWork Location: In person

HR & Admin Associate

Join ZUH Ventures and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.