Qureos Mentor

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader"><b>COMPANY CONTRACTS OFFICER</b><p>Full Time</p></h4></div><div>
Posted On: Monday, June 22nd, 2026</div></div></div><div><div>
Description</div><div><p>
Customer?s dealing, Enters the details of the patient in the system.<br>
<br>
Enters the details of patients in the system.<br>
If there is no policy in the system then coordinates with contract department or insurance companies.<br>
Checks the ICD10 diagnosis, medicines and services for the patients.<br>
Provide ease for patients by giving them service in appropriate time.<br>
Fully aware and actively implement the departmental policies and procedures, local and international standards or requirements related to the department.<br>
Actively involves in indicator development, data collection for the department and to measure the performance of the function, process, and outcome. Whenever required, conducts analysis and interpretation of data/information collected.<br>
Participate in hospital Safety Management &amp; Risk Management Programs. Actively reports incidents in the system and whenever needed, participates in incident review, and root cause analysis.<br>
Performs any other duties within the range of his/her competence, as directed by the Revenue Cycle Director.</p></div></div><div><div><br>
Requirements</div><div><p>
Minimum 2 years professional insurance experience.<br>
Bachelor degree in Insurance or any related field</p></div></div><div><div>
Summary</div><div><div><div><div><b>
Industry</b><b>:</b></div><div><div>
Healthcare</div></div></div></div></div></div><div><p>
Required Skills</p><div><p>
Communication</p><p>
Computer Literate</p><p>
Adaptability</p><p>
Possessing A Positive</p><p>
Dependability And Responsibility</p><p>
Good Communication Skills In English And Arabic Languages</p><p>
Honesty And Integrity</p><p>
Strong Work Ethic</p><p>
Motivated To Grow And Learn</p><p>
Strong Self-Confidence</p><p>
Self-Motivated</p></div></div><div><p>
Languages</p><div><p>
EN - Professional Working Proficiency</p></div></div></div><p></p>

COMPANY CONTRACTS OFFICERFull Time

<div><div><div><div><h4 class="jobSectionHeader"><b>TELEPHONE SWITCH BOARD OPERATOR</b><p>Full Time</p></h4></div><div>
Posted On: Tuesday, June 16th, 2026</div></div></div><div><div>
Description</div><div><p>
Provide professional Operator assistance in a 24 hour call center, patient information, transfer to department doctors? offices, and assist with staff and patients with making long distance calls.<br>
<br>
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.<br>
Search files, databases or reference materials to obtain needed information.<br>
Answer telephones to direct calls or provide information.<br>
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.<br>
Operate communications equipment or systems.<br>
Interrupt busy lines if an emergency warrants.<br>
Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.<br>
Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.<br>
Update directory information. Enter information into databases or software programs.<br>
Keep records of calls placed and received, and of related toll charges.<br>
Implements appropriate policies and procedures to achieve the Hospital?s goals and objectives in pursuit of Standards of Care, Quality / Performance Improvement.<br>
Perform any other tasks within his/her competence as directed by the Call Center Manager.</p></div></div><div><div><br>
Requirements</div><div><p>
1 ? 2 years of experience in the related field,<br>
High school diploma or equivalent.</p></div></div><div><div>
Summary</div><div><div><div><div><b>
Industry</b><b>:</b></div><div><div>
Healthcare</div></div></div><div><div><b>
Career Level</b><b>:</b></div><div><div>
Mid level</div></div></div></div></div></div><div><p>
Required Skills</p><div><p>
Supervision Skills.</p><p>
Adaptability</p><p>
Good Communication Skills</p><p>
Possessing A Positive</p><p>
Teamwork.</p><p>
Dependability And Responsibility</p><p>
Flexibility.</p><p>
Honesty And Integrity</p><p>
Strong Work Ethic</p><p>
Motivated To Grow And Learn</p><p>
Strong Self-Confidence</p><p>
Self-Motivated</p><p>
Computer Literacy (Word, Excel, Powerpoint).</p></div></div><div><p>
Languages</p><div><p>
EN - Professional Working Proficiency</p></div></div></div><p></p>

TELEPHONE SWITCH BOARD OPERATORFull Time

<div><div><div><div><h4 class="jobSectionHeader"><b>Training &amp; Development Specialist</b><p>Full Time</p></h4></div><div>
Posted On: Monday, June 15th, 2026</div></div></div><div><div>
Description</div><div><p><b>
Role Propose:</b></p><p>
Delivers learning and development interventions to effectively on-board, train, coach and measure performance of management, staff and physicians in meeting established organization goals.</p><p><b>
Key Responsibilities:</b></p><ul><li><div>
Prepares and maintains training materials, reference guides, and eLearning materials available through a variety of sources. Keeps contents up-to-date in a timely manner to ensure employees have most current information.</div></li><li><div>
Responsible for on-boarding new employees by providing tools and checklists to help new employees assimilate into the organization and counsels others on the on-boarding and integration of new employees into their specific department/division.</div></li><li><div>
Organize pre- and post-learning activities, communications and materials. Assists the learner registration process.</div></li><li><div>
Measures and reports on training analytics such as attendance, course completion, assessment scores and learning impact, among other things. Creates and delivers reports demonstrating compliance with hospital accreditations and other regulatory requirements as needed.</div></li><li><div>
Supports in the development, design and integration of employee and leadership competency models including data collection, organization, and validation efforts.</div></li><li><div>
Perform studies of the training needs by analysis of departments and develops an annual master training plan to cover all in-service special and external training programs.</div></li><li><div>
Submits periodic reports for training activities budget and maintains departmental records and statistics.</div></li><li><div>
Evaluates program effectiveness through assessments, surveys, and feedback.</div></li><li><div>
Coordinate with university for internship and co-op trainees.</div></li><li><div>
Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.</div></li><li><div>
Performs other applicable tasks assigned within the level of his/her competence as required by the direct manager or Human Resource Director.</div></li></ul></div></div><div><div>
Requirements</div><div><p><b>
Necessary Knowledge and Experience:</b></p><ul><li>
3-5 years of experience in training profession or similar role.</li></ul><p><b>
Education and Certification Requirements:</b></p><ul><li>
Bachelor Degree in Business Administration or any related field.</li></ul></div></div><div><div>
Summary</div><div><div><div><div><b>
Industry</b><b>:</b></div><div><div>
Hospital &amp; health care</div></div></div><div><div><b>
Experience Required</b><b>:</b></div><div><div>
3 year(s) minimum</div></div></div><div><div><b>
Major</b><b>:</b></div><div><div>
Business management and administration</div></div></div></div></div></div><div><p>
Required Skills</p><div><p>
Presentation Skills</p><p>
Collaboration Skills</p><p>
Adaptability</p><p>
Proficient In Microsoft Office</p><p>
Dependability And Responsibility</p><p>
Honesty And Integrity</p><p>
Strong Work Ethic</p><p>
Instructional Skills</p><p>
Motivated To Grow And Learn</p><p>
Strong Self-Confidence</p><p>
Self-Motivated</p><p>
Possessing A Positive Attitude</p><p>
Analytical Skills</p><p>
Creativity</p><p>
Excellent Communication Skills (Oral &amp; Written)</p></div></div><div><p>
Languages</p><div><p>
EN - Full Professional Proficiency</p><p>
AR - Full Professional Proficiency</p></div></div></div><p></p>

Training & Development SpecialistFull Time

<div><div><div><div><h4 class="jobSectionHeader"><b>Clinical Planning supervisor</b></h4></div><div>
Posted On: Monday, May 25th, 2026</div></div></div><div><div>
Description</div><div><p>
The Clinical Planning Manager leads the biomedical planning function across all Dallah Health Group facilities, supervising planning engineers and ensuring the timely delivery of medical equipment and medical gas projects. The role provides strategic oversight in standardization, audits, compliance, asset utilization, vendor and contract management, and digital transformation initiatives. Acting as the central point of planning oversight, the Manager ensures that activities align with organizational strategy, clinical requirements, regulatory standards, and operational goals, while maintaining effective collaboration with internal and external stakeholders</p><p></p><p><br>
Roles &amp; Responsibilities Key Accountability Areas Key Activities Strategic Planning and Oversight</p><p>
 Supervise and guide Planning Engineers in developing medical equipment and gas plans for new and ongoing projects</p><p>
 Oversee project timelines and ensure alignment with commissioning schedules.</p><p>
 Approve technical layouts, specifications, and planning documents, ensuring alignment with end-user and clinical goals.</p><p>
 Lead group-wide standardization initiatives and develop mitigation/contingency plans Medical Equipment &amp; Medical Gas Planning Leadership</p><p>
 Act as the central coordinator with project teams and external consultants regarding system design.</p><p>
 Approve specifications in coordination with medical departments and ensure compliance with requirements.</p><p>
 Oversee site readiness, installation planning, and commissioning validation.</p><p>
 Lead equipment and vendor selection processes with Clinical Engineering Head, end-users, and supply chain. Project and Team Supervision</p><p>
 Assign and monitor tasks of Planning Engineers across:</p><p>
 Internal biomedical initiatives</p><p>
 Digitalization projects</p><p>
 Infrastructure planning for new or renovated sites</p><p>
 Ensure quality control of documentation, delivery plans, and commissioning reports</p><p></p><p><br>
Standardization &amp; Documentation</p><p>
 Develop and maintain the master plan for equipment standardization across facilities.</p><p>
 Oversee continuous updates of project files and final reports.</p><p>
 Maintain a centralized database of specifications, vendor options, and service guidelines. Quality &amp; Compliance Management</p><p>
 Develop, implement, and review clinical engineering policies, procedures, and planning guidelines.</p><p>
 Lead internal audits for compliance with CBAHI and JCI.</p><p>
 Approve audit findings, corrective action plans, and ensure implementation across facilities. Contract &amp; Vendor Supervision</p><p>
 Review and monitor vendor contracts, warranties, and SLAs.</p><p>
 Ensure procurement activities are cost-effective, compliant, and strategically aligned.</p><p>
 Monitor vendor performance, escalating issues as necessary. Asset &amp; Data Management</p><p>
 Supervise lifecycle strategies: reassignment, upgrades, disposal, or replacement.</p><p>
 Ensure accuracy of CMMS asset data through periodic audits.</p><p>
 Oversee asset system integration during new site commissioning. New Site Commissioning</p><p>
 Lead setup of biomedical operations for new facilities (systems, documentation, staffing, registry).</p><p>
 Approve readiness checklists and ensure compliance prior to handover. Biomedical Project Leadership</p><p>
 Oversee all biomedical projects (internal, digital, or facility-based).</p><p>
 Internal Projects: Supervise workflow improvements, capacity building, and lifecycle planning.</p><p>
 Digitalization Projects: Provide strategic oversight for CMMS upgrades, dashboards, and IoT tools.</p><p>
 Site Projects: Lead planning for equipment relocation, upgrades, and infrastructure modifications.</p><p>
 Ensure alignment with clinical objectives, financial efficiency, and biomedical standards.</p><p>
 Review and approve technical deliverables and vendor coordination led by Planning Engineers.</p></div></div><p></p><div><div><br>
Requirements</div><div><ul><li></li></ul><p>
Job Qualifications and Requirements Knowledge and Experience</p><p>
&bull; 8&ndash;10 years of biomedical engineering experience, with 3+ years in planning leadership roles &bull; Strong knowledge of hospital commissioning, clinical workflows, and project delivery &bull; Experience in digital systems (CMMS, IoT, asset dashboards) &bull; Familiarity with healthcare regulations and accreditation standards (JCI, CBAHI) Education and Certifications</p><p>
&bull; Bachelor&rsquo;s degree in Biomedical Engineering (Master&rsquo;s preferred) &bull; Certification or training in CMMS, healthcare planning, or project management is a plus &bull; Knowledge of international medical equipment planning standards Skills</p><p>
&bull; Leadership and team supervision &bull; Strategic planning and resource allocation &bull; Strong technical understanding of medical equipment and facility readiness &bull; Effective communication and coordination across multidisciplinary teams &bull; Proficient in planning software, CMMS, and reporting tools &bull; Contract evaluation and vendor negotiation Attitude</p><p>
&bull; Proactive and results-oriented &bull; Strong organizational and time management mindset &bull; Collaborative and team-focused &bull; High attention to detail and quality &bull; Adaptable to change and committed to continuous improvement Conditions</p><ul><li>This job description will become effective from the date signed by the employee.</li><li>This job description shall be subject to periodic review and may be changed at any time, in consultation with the employee.</li></ul></div></div><div><p>
Languages</p></div></div><p></p>

Clinical Planning supervisor

<div><div><div><div><h4 class="jobSectionHeader"><b>Reconciliation Manager</b></h4></div><div>
Posted On: Thursday, June 11th, 2026</div></div></div><div><div>
Description</div><div><div><div><div><p>
Job Purpose</p><p>
To lead and oversee reconciliation and settlement processes with insurance companies, ensuring accurate account matching, timely closure of claims, and compliance with financial policies to support the organizations and financial integrity.</p><p></p><p>
Roles and Responsibilities</p><p>
Organizational Accountabilities</p><ul><li>
Ensure alignment of reconciliation activities with the organization's strategic and financial objectives. Comply with internal policies, procedures, and regulatory requirements. Collaborate with cross-functional teams (Finance, Claims, Branches, etc.) to support organizational goals. Support financial governance and control frameworks across reconciliation processes. Contribute to operational efficiency and continuous improvement initiatives. Enhance transparency and accuracy in financial reporting to management. Support risk management by identifying and mitigating financial and operational risks. Maintain strong relationships with insurance companies to support overall business performance.</li></ul><p>
Functional Accountabilities</p><p><b>
Lead and manage the reconciliation team, including task allocation and performance monitoring.
</b></p><p><b>Oversee account reconciliation processes with insurance companies.</b></p><p><b>
Review and approve account statements before submission to insurers.
</b></p><p><b>Manage periodic closing activities (monthly, quarterly, annual).
</b></p><p><b>Coordinate with finance teams across branches to ensure data Functional Accountabilities: accuracу.
</b></p><p><b>Analyse rejection causes and implement corrective actions with relevant departments.</b></p><p><b>
Review settlements received from insurance companies before escalation/authorization.
</b></p><p><b>Prepare and present periodic reconciliation reports to management.</b></p><p><b>
Enhance reconciliation processes to improve efficiency and reduce closing cycle time</b></p></div></div></div></div></div><p></p><div><div><br>
Requirements</div><div><div><div><div><p>
Key Contacts</p><p>
Key Internal Stakeholders</p><ul><li>
Executive Management all branches</li><li>
Finance Department all branches</li><li>
IT Management Claims</li><li>
all relevant departments involved in reconciliation processes and rejection</li></ul><p>
Key External Stakeholders</p><ul><li>
Insurance Companies, Regulatory Bodies (e.g., Nphies)</li></ul><p></p><p>
Job Qualifications and Requirements</p><p>
Knowledge and Experience</p><ul><li>
1-5 years of experience in finance or healthcare insurance At least 2-3 years in a supervisory or managerial role Strong financial analysis and reconciliation skills Solid understanding of healthcare insurance systems (e.g., Nphies) Leadership and team management abilities Excellent communication and negotiation skills Problem-solving and decision-making capabilities High attention to detail and accuracy</li></ul><p>
Education and Certifications</p><ul><li>
Bachelor's degree in Accounting, Finance, or a related field</li></ul><p></p><p><br>
Skills:</p><p>
financial analysis and reconciliation skills Skills Understanding of healthcare insurance systems (e.g., Nphies) Leadership and team management abilities Excellent communication and negotiation skills Problem-solving and decision-making capabilities Attitude Competency Conditions High attention to detail and accuracy</p><p></p><p><br>
Attitude:</p><p>
Positive attitude. Work ethics. Honesty and integrity. Self-motivation. Learning and growth. Confidence.</p><p>
Competency:</p><p>
Confidentiality. Dependability and responsibility. Adaptability. Time Management. Prioritization. Communication. Collaboration. Market knowledge. Analysis. Compliance.</p></div></div></div></div></div><p></p><div><p><br>
Languages</p></div></div><p></p>

Reconciliation Manager

<div><div><div><div><h4 class="jobSectionHeader"><b>Contracting Senior Specialist</b></h4></div><div>
Posted On: Thursday, June 11th, 2026</div></div></div><div><div>
Description</div><div><div><div><div><p>
Job Purpose</p><p>
Mentoring the contracting team in general, and performing contracting-related activities and tasks on Dallah Health level.</p><b><br>
Roles And Responsibilities</b><br>
<br>
 Organizational Accountabilities:</div><ul><li>
Mentoring the contracting team in general, and teaching subordinates on how to handle day-to-day activities and tasks when necessary.</li><li>
Ensuring compliance with Commercial Affairs standards, protocols, rules and regulations.</li><li>
Ensuring accurate interpretation of contractual terms and conditions.</li><li>
Minimizing financial risks and revenue leakages through proper management of all contractual aspects.</li><li>
Performing data analysis and statistics where necessary.</li><li>
Keeping all contractual affairs records whether in-paper or electronically.</li></ul>
Performing any other job-related tasks as instructed by the direct manager based on business needs.<div><br>
Functional Accountabilities:</div><p>
Studying and calculating financial impacts where necessary.</p><p>
Performing periodical reviews on all credit price lists.</p><p>
Performing periodical reviews on all active contracts.</p><p>
Negotiating with the insurance companies and TPA&rsquo;s on adding new services, medical devices, milk products, hearing aids, imported medicines and any other items.</p><p>
Working on insurance-related and TPA-related initiatives and special agreements (e.g. per diem).</p><p>
Identifying improvement opportunities in contractual terms and conditions.</p><p>
Supporting in contractual terms and conditions clarifications.</p><p>
Drafting direct agreements or memorandums with non-insurance organizations.</p>
Coordinating with relevant internal stakeholders in terms of contractual aspects.</div></div></div></div><p></p><div><div><br>
Requirements</div><div><p>
Key Internal Stakeholders</p><ul><li>
All staff members.</li></ul><p>
Key External Stakeholders</p><ul><li>
Insurance companies.</li><li>
Third-Party Administrators (TPAs).</li><li>
Non-insurance organizations.</li></ul><p></p><p>
Job Qualifications and Requirements</p><p>
Knowledge and Experience</p><ul><li>
Relevant knowledge in healthcare and/or health insurance sector with a minimum related experience of three to five years.</li></ul><p>
Education and Certifications</p><ul>
Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting, Economics, Insurance or any other related field (required).<p></p><p><br>
RCMS (Revenue Cycle Specialist) Certificate or similar (preferred).</p><p></p><p><br>
Data Analysis Certificate or similar (preferred).</p><br>
<p></p>
PMP (preferred).</ul><p><br>
Skills</p><ul>
Interpersonal skills (communication, problem-solving, creative thinking, leadership, etc.).<p>
Negotiation skills.</p><p>
Linguistic skills.</p><p>
MS Office skills.</p><p>
Risk management skills.</p><p>
Legal and regulatory skills.</p><p>
Data and financial analysis skills.</p><p>
Project management skills.</p><p>
Attention to details.</p>
Stakeholders coordination and management.</ul><p>
Attitude</p><ul>
Positive attitude.<p>
Work ethics.</p><p>
Honesty and integrity.</p><p>
Self-motivation.</p><p>
Learning and growth.</p>
Confidence.</ul><p>
Competencies</p><ul>
Confidentiality.<p>
Dependability and responsibility.</p><p>
Adaptability.</p><p>
Time Management.</p><p>
Prioritization.</p><p>
Communication.</p><p>
Collaboration.</p><p>
Market knowledge.</p><p>
Analysis.</p>
Compliance.</ul></div></div><div><p>
Languages</p></div></div><p></p>

Contracting Senior Specialist

<div><div><div><div><h4 class="jobSectionHeader"><b>Contracting Specialist</b></h4></div><div>
Posted On: Sunday, June 14th, 2026</div></div></div><div><div>
Description</div><div><div><div><div><div><div><div><p>
Job Purpose</p><p>
To perform contracting-related activities and tasks on Dallah Health level.</p><p>
Roles and Responsibilities</p><p>
Key Accountabilities Areas</p><p>
Organizational Accountabilities:</p><ul><li>
Ensuring compliance with Commercial Affairs standards, protocols, rules and regulations.</li><li>
Ensuring accurate interpretation of contractual terms and conditions.</li><li>
Minimizing financial risks and revenue leakages through proper management of all contractual aspects.</li><li>
Performing data analysis and statistics where necessary.</li><li>
Keeping all contractual affairs records whether in-paper or electronically.</li></ul>
Performing any other job-related tasks as instructed by the direct manager based on business needs.Promoting standardization and transparency in contracting processes<p>
Functional Accountabilities:</p><p></p><p><br>
Performing periodical reviews on all credit price lists.</p><p>
Performing periodical reviews on all active contracts.</p><p>
Negotiating with the insurance companies and TPA&rsquo;s on adding new services, medical devices, milk products, hearing aids, imported medicines and any other items.</p><p>
Working on insurance-related and TPA-related initiatives and special agreements (e.g. per diem).</p><p>
Identifying improvement opportunities in contractual terms and conditions.</p><p>
Supporting in contractual terms and conditions clarifications.</p><p>
Drafting direct agreements or memorandums with non-insurance organizations.</p>
Coordinating with relevant internal stakeholders in terms of contractual aspects.</div></div></div></div></div></div></div></div><p></p><div><div><br>
Requirements</div><p></p><div><div><div><div><div><div><div><div><div><p><b><br>
Key Contacts</b></p><p><b>
Key Internal Stakeholders:</b></p><ul><li>
All staff members.</li></ul><br>
<b>
Key External Stakeholders:</b><ul><li>
Insurance companies and TPAs</li><li>
Council of Cooperative Health Insurance (CCHI)</li><li>
NPHIES platform stakeholders</li></ul><b>
External auditors and consultants</b></div><div><ul><li>
Insurance companies.</li><li>
TPA&rsquo;s.</li></ul>
Non-insurance organizations.<p></p><p><br>
Job Qualifications and Requirements</p><p>
Knowledge and Experience</p><p>
Relevant knowledge in healthcare and/or health insurance sector with a minimum related experience of one TO three years.</p><p>
Education and Certifications</p><p>
Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting, Economics, Insurance or any other related field (required).</p><p></p><p><br>
RCMS (Revenue Cycle Specialist) Certificate or similar (preferred).</p><br>
<p></p>
Data Analysis Certificate or similar (preferred).<p>
Skills</p><p>
Interpersonal skills (communication, problem-solving, creative thinking, leadership, etc.).</p><p>
Negotiation skills.</p><p>
Linguistic skills.</p><p>
MS Office skills.</p><p>
Risk management skills.</p><p>
Legal and regulatory skills.</p><p>
Data and financial analysis skills.</p><p>
Project management skills.</p><p>
Attention to details.</p>
Stakeholders coordination and management.<p>
Attitude</p><p>
Positive attitude.</p><p>
Work ethics.</p><p>
Honesty and integrity.</p><p>
Self-motivation.</p><p>
Learning and growth.</p>
Confidence.<p>
Competency</p><p>
Confidentiality.</p><p>
Dependability and responsibility.</p><p>
Adaptability.</p><p>
Time Management.</p><p>
Prioritization.</p><p>
Communication.</p><p>
Collaboration.</p><p>
Market knowledge.</p><p>
Analysis.</p>
Compliance.</div></div></div></div></div></div></div></div></div></div><p></p><div><p><br>
Languages</p></div></div><p></p>

Contracting Specialist

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