1p - 9p, 2p - 10p and 3p - 11p availability needed PT or FT

We are currently searching for the best and brightest in the customer service industry to fill our Front Desk Agent role.

Responsibilities include: maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to: demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor. Flexibility to work days, nights, weekends, and holidays as needed is a must.

Requirements

• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to accurately compute and manipulate mathematical calculations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to effectively deal with guests, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
• Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person