1st Assistant Manager

Pay:

Zumiez is a Pay-for-performance company.

(Pay for performance is a compensation model that rewards employees for achieving specific performance goals. With this model, companies pay employees additional payments for reaching or exceeding goals and objectives. Pay-for-performance is common in sales, where commissions and bonuses are based on sales closed or dollars secured via those sales. Companies using pay-for-performance initiatives typically provide guidelines that explain what behaviors or performance evaluation results lead to increased pay)

Example: 1st Assistant will receive hourly pay and potential of commission.

**Job Overview: **

We are seeking an Associate Manager to join our team. The ideal candidate will be responsible for overseeing various administrative and sales management tasks, ensuring smooth operations, and providing exceptional customer service. As an Associate Manager, you will play a key role in supervising and supporting the team to achieve sales targets and maintain customer satisfaction. **Duties:** - Manage administrative tasks efficiently to support daily operations - Assist in sales management activities to drive revenue growth - Provide multilingual support to cater to diverse customer needs - Demonstrate excellent phone etiquette when communicating with clients - Collaborate with colleagues in a clerk capacity to streamline processes - Deliver outstanding customer service at all touchpoints - Assist in managing and supervising staff to ensure productivity and performance targets are met - Support the Assistant Manager in various operational tasks **Experience:** - Proven experience in administrative roles with a focus on sales support - Strong background in customer service and sales techniques - Ability to communicate effectively in multiple languages is a plus - Proficient in phone etiquette and professional communication skills - Prior experience in a clerk or sales role is advantageous - Demonstrated ability to manage tasks efficiently and prioritize workload effectively - Experience supervising or assisting in managing teams is beneficial This position offers competitive compensation, opportunities for growth, and the chance to work in a dynamic environment where your skills will be valued. If you are a motivated individual with a passion for customer service, sales management, and administrative tasks, we encourage you to apply for the Associate Manager position.

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person