Job Summary
We are seeking a dynamic and energetic TikTok Live Stream Operations Specialist (E-commerce) to join our innovative team. In this role, you will be responsible for managing and optimizing live streaming activities on TikTok to drive product sales, enhance brand visibility, and engage with a vibrant online community. Your expertise in social media management, content creation, and digital marketing will be essential in creating compelling live shopping experiences that captivate audiences and boost e-commerce performance. This position offers an exciting opportunity to influence the digital shopping landscape through lively, engaging broadcasts and strategic content execution.
Duties
- Assist TikTok hosts during live streams (product setup, link management, backend operation)
- Monitor live performance, viewer engagement, and sales in real-time
- Coordinate with hosts to adjust strategy (pricing, promotions, pacing) during streams
- Prepare products, inventory, and streaming materials before each session
- Track daily sales, orders, and key metrics after each live stream
- Work closely with the team to improve conversion rate and overall performance
Skills
- Proficiency in social media management platforms such as Hootsuite, Buffer, and Facebook Advertising to plan campaigns effectively.
- Strong knowledge of SEO principles, keyword research, and web analytics tools like Google Analytics for data-driven decision making.
- Expertise in graphic design using Adobe Photoshop and Adobe Illustrator; video editing skills are highly desirable for creating engaging multimedia content.
- Experience with digital marketing strategies including social media marketing, branding, public relations, and e-commerce operations.
- Ability to utilize social listening tools for trend analysis and audience insights to tailor live content accordingly.
- Excellent proofreading skills to ensure all content is accurate, clear, and aligned with brand voice.
- Skilled in relationship management to foster community engagement and maintain positive interactions with viewers.
- Familiarity with photography techniques relevant to product showcasing during live streams. Join us as a TikTok Live Stream Operations Specialist (E-commerce) if you’re passionate about digital marketing, thrive in fast-paced environments, and love connecting brands with audiences through lively online experiences!
Preferred Qualifications
- Previous experience in TikTok live operations or e-commerce
- Experience supporting live stream sales (TikTok, Whatnot, etc.)
- Data-driven mindset with basic Excel/Google Sheets skills
- Bilingual (English + Chinese) is a plus
Pay: $25.00 - $30.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
Work Location: In person