3PL Partnerships Manager (Abu Dhabi, Sharjah & Northern Emirates)

About Us

Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage! Within just one year, Keeta has become an industry leader in Hong Kong. With our ongoing expansions into Saudi Arabia, Keeta achieved the remarkable feat of launching 5 cities in just 17 days, allowing the Arab world to witness the speed of China! Keeta offers exciting opportunities to join a transformative journey that is shaping the future of delivery and retail. Join Keeta, explore the world.

Role Opportunity:

We are seeking an experienced 3PL Partnership Management Manager to join our team. In this role, you will be responsible for developing, expanding, and managing relationships with third-party logistics (3PL) partners across multiple cities, ensuring operational excellence, and driving rider recruitment and engagement to meet business goals.

What You'll Do:

• 3PL Partner Recruitment: Lead the recruitment and onboard of 3PL partners capable of providing last-mile delivery services across the UAE. Focus on aligning recruitment strategies with local regulations to support partners in enhancing rider acquisition efficiency. Preference is given to those with access to 3PL resources (motorcycles or automobiles) in Dubai, Abu Dhabi, Sharjah & Northern Emirates.
• Partner Policies & Business Standards: Collaborate with relevant departments to develop service partner onboarding criteria, competitive incentive structures, and partner replacement mechanisms, all based on local market research and operational needs.
• Partner Training: Design and implement standard operating procedures (SOPs), training programs, and evaluation frameworks for riders and service partners. Ensure all materials align with market conditions and platform requirements. Regularly conduct training and assessments to guarantee legal compliance and operational efficiency among partners and their riders.
• Partner Operations Management: Define and break down business objectives into actionable phases. Oversee partner and rider operations through strategic planning, business execution, digital tools, and SOP-based management. Continuously monitor performance and conduct regular reviews to drive results and optimize performance.

What We Need From You

• Bachelor's degree or above, with at least 3 years of experience in rider growth and partner management at large companies, including independently managing partner relationships and business strategy implementation.
• Excellent communication skills, with the ability to build and sustain strong partner relationships.
• Strong negotiation and problem-solving skills, with a results-driven mindset.
• In-depth knowledge of the rider and 3PL market trends and best practices.
• Willingness to be based out whether in Sharjah, Abu Dhabi or Northern Emirates.
• Experience in food delivery partner management or partner management and analysis in large domestic logistics/express delivery companies is highly preferred.

What Makes This Role Exciting

• Compete with global players, broaden your global business perspective, and gain hands-on experience.
• Collaborate with colleagues from 26 nationalities in an international environment and experience diverse cultures and entrepreneurial passion.

Why Join Keeta

Keeta is redefining the future of food delivery with a clear vision and innovative spirit. As a fast-scaling brand under Meituan's global ambition, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. Whether you want to specialize in your field or gain cross-functional experience, Keeta empowers you to take charge of your career.

As we expand globally, we are committed to building a workplace that reflects our unique culture while incorporating global best practices. You'll be part of a company that's transforming the delivery industry while supporting local communities, empowering merchants, and delivering outstanding customer experiences.

At Keeta, you'll collaborate with a passionate and pragmatic global team across over 94 countries, bringing diverse perspectives that drive creativity and innovation. We believe diversity is our strength and it pushes us to deliver better solutions for our customers and partners in Hong Kong, Saudi Arabia, and beyond.

Keeta offers limitless career growth and equal development opportunities, empowering you to grow as the company grows. Every day presents an opportunity for you to make a meaningful impact, grow professionally, and be part of something extraordinary. You'll thrive in a dynamic environment where every contribution is valued. Together, let's build the future of food delivery.