This role involves supporting customer service operations, assisting with data entry, and learning communication and problem-solving skills in a professional environment.
Key Responsibilities
-
Customer support: Handle basic inquiries via phone, email, or chat under supervision.
-
Data entry: Maintain accurate records and update databases.
-
Process assistance: Support daily workflow and operational tasks.
-
Communication skills: Practice professional interaction with clients and team members.
-
Learning & development: Participate in training sessions to understand BPO processes and tools.