50500 CCBHC Macari Operations- (TEMP - Leave Coverage) Secretary

This is a TEMPORARY Leave Coverage Position (3 – 4 months)

Summary
The secretary is responsible for performing clerical duties using specific knowledge of the
program and program procedures. Duties may include scheduling appointments, billing clients,
and compiling and recording client charts, responsibilities for client records, reports, and
correspondence.
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Essential Functions:

• Screen incoming telephone calls and direct to appropriate staff; record and transmit

messages as needed. Announce clients and visitors.

• Schedule and confirm client appointments.
• Interview clients to complete documents, case histories, or forms, such as intake or

insurance forms.

• Prepare and maintain client records and correspondence files (i.e. reports, invoices,

financial statements, letters, case histories and medical records.

• Perform various administrative functions, such as ordering and maintaining an inventory

of supplies.

• Other related duties as assigned.

Supervisory Responsibilities:

• None

Minimum Qualifications:

• High School diploma or equivalency.
• Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and

others, may be required depending on client needs.

• 2 years related experience.
• Proficiency in Microsoft Office.

Qualifications Preferred:

• Previous experience using Electronic Health Record System(s)

Fluency in Mandarin.

Job Behavioral Expectations:

• Maintains strict adherence to punctuality and attendance expectations, company’s business casual dress code, and all relevant health & safety procedures.
• Satisfactory work output and meeting productivity standards.
• Maintains an understanding of the principles, methods and processes needed to perform

the job. Attends staff meetings, seminars and in-service training as assigned.

• Demonstrates the ability to complete work accurately with limited oversight.
• Consistently maintains established departmental policies and procedures while adhering to strict

confidentiality and all HIPAA guidelines at all times.

• Must be willing to travel to multiple locations (Jamaica/Woodside/Flushing).
• Evening (12-8pm shift) and Saturday rotation schedules required.

Physical demands and work environment: The physical demands and work environment
characteristics described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee is occasionally
required to walk, sit for long period of time; use hands to finger, handle, or feel objects, tools, or
control; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally
lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision,
distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work environment:

• Work is performed in an office environment with normal heating and cooling