IT Support (Bahraini Candidate)

Alzayani Investments is seeking a skilled and dedicated IT Support professional to join our team in Bahrain. This full-time position offers an exciting opportunity to contribute to a dynamic and growing investment firm. The IT Support specialist will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing technical assistance to our employees. This role involves troubleshooting hardware and software issues, maintaining network systems, and contributing to the overall efficiency and security of our IT environment.

Responsibilities:

* Provide first-line technical support to Alzayani Investments employees, addressing hardware, software, and network issues.
* Troubleshoot and resolve computer problems, printer malfunctions, and other technical difficulties.
* Install and configure software applications, operating systems, and hardware peripherals.
* Maintain and monitor network systems, ensuring optimal performance and security.
* Assist in the implementation and maintenance of IT security measures.
* Document technical procedures and solutions for future reference.
* Contribute to the ongoing improvement of our IT infrastructure and support processes.
* Stay up-to-date with the latest technological advancements and industry best practices.

Qualifications:

* Bachelor’s degree in computer science or related field.                                                            * 0-2 years of experience in a similar IT Support role.
* Strong knowledge of computer hardware, software, and networking principles.
* Proficiency in troubleshooting and resolving technical issues across various platforms.
* Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
* Ability to work independently and as part of a team.
* Strong problem-solving skills and a proactive approach to identifying and resolving issues.
* A relevant IT qualification or certification would be advantageous.