911 Dispatcher

Responsibilities:

- Receive and analyze incoming emergency and non-emergency calls
- Gather relevant information from callers to determine the nature and urgency of the situation
- Dispatch appropriate personnel or resources to the scene
- Monitor and track the status of ongoing incidents
- Maintain accurate records of all calls and dispatch activities
- Provide assistance and support to field personnel as needed
- Coordinate with other agencies or departments as required
- Maintain confidentiality and handle sensitive information with professionalism

-Rotating shift work required (days, evenings, nights, weekends)

Experience:

- Previous experience in a dispatching role preferred
- Familiarity with phone etiquette and effective communication techniques
- Knowledge of first aid procedures and medical terminology is a plus
- Proficiency in using GPS systems for accurate location tracking
- Understanding of law enforcement protocols and procedures
- Ability to transcribe information accurately and quickly
- Familiarity with various phone systems and technology used in dispatching operations
- Strong negotiation skills to handle high-pressure situations effectively

Other requirements:

-No Felonies

-No PFMAs

Other Benefits-

- Health insurance, dental, vision

-3 weeks of vacation a year

-Accrued at 10 hours a month

-8 hours of sick time accrued per month

- 4 on 3 off

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type: Full-time

Pay: From $20.89 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Military leave
• On-the-job training
• Parental leave
• Retirement plan
• Vision insurance

Ability to Commute:

• Shelby, MT 59474 (Required)

Ability to Relocate:

• Shelby, MT 59474: Relocate before starting work (Required)

Work Location: In person