Academic Consultant (Telesales)

Job Title: Academic Advisor – Digital Marketing Programs
Location: Palarivattom, Kochi
Employment Type: Full-time, Permanent

About the Role

We are looking for enthusiastic and target-oriented Academic Advisors with a background in telesales, academic counseling, or inside sales. In this role, you will guide prospective students in selecting the most suitable Digital Marketing courses based on their career goals. Your primary objective will be to drive course enrollments by engaging leads effectively and providing personalized academic advice.

Key Responsibilities

• Conduct one-on-one academic counseling sessions with potential students via phone, email, and online platforms.
• Understand individual career aspirations and recommend appropriate Digital Marketing programs such as SEO, SEM, Social Media Marketing, and Analytics.
• Achieve or exceed monthly sales and enrollment targets.
• Build and maintain strong relationships with leads through timely follow-ups and consistent communication.
• Accurately update and maintain lead interactions and enrollment data in the CRM system.
• Stay updated on the latest trends and advancements in Digital Marketing to provide relevant, informed guidance.

Qualifications & Requirements

• Experience: 1–3 years in telesales, inside sales, academic counseling, or a related field.
• Knowledge: Basic understanding of Digital Marketing concepts is preferred.
• Strong communication and interpersonal skills with a consultative approach to sales.
• Proven ability to manage objections and guide students toward informed academic decisions.
• Results-driven with a history of meeting or surpassing sales or enrollment goals.
• Familiarity with CRM tools and proficiency in Microsoft Office applications.

What We Offer

• Attractive performance-based incentives.
• A dynamic, collaborative, and growth-oriented work culture.
• Clear career progression opportunities across sales and academic operations.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person