Academic Counselor - Information Technology Courses

Candidates with Own Visa /Dependant Visa Only

We are seeking a dynamic and empathetic Academic Counsellor to guide aspiring IT professionals in choosing the right certification programs. Your role is to drive enrollments by understanding student needs, offering the best-fit programs, and supporting them through the decision-making process.

Key Responsibilities

Student Counseling & Program Advisory

• Understand student goals, backgrounds, and career plans.
• Recommend appropriate certification programs (e.g., CRISC, CGEIT, CISA , etc.).
• Provide accurate information on course content, duration, fees, eligibility, and career prospects.

Sales & Conversion

• Follow up on leads generated via digital marketing, events, or referrals.
• Convert prospects into enrollments through phone, video calls, or walk-ins.
• Maintain high conversion ratios through strong relationship building and consultative selling.

Lead Management & Reporting

• Update and track all leads using CRM software.
• Ensure timely follow-ups and consistent communication.
• Share daily, weekly, and monthly reports with the management team.

Student Experience & Retention

• Coordinate with the operations team for smooth onboarding.
• Stay in touch with enrolled students to ensure satisfaction and handle queries.
• Encourage referrals and re-enrollments.

Qualifications & Skills

• Bachelor’s degree in any discipline ( Information Technology / Engineering / Technology is a plus).
• 1–3 years of experience in academic counseling, inside sales, or telecalling.
• Strong communication and interpersonal skills.
• Passion for healthcare education and helping others build meaningful careers.
• Comfortable using CRM tools, MS Office, and basic internet research.

What We Offer

• Competitive salary + performance-based incentives
• Structured training & development programs
• Opportunity to grow into senior counseling or center management roles
• A mission-driven team making a real impact in the healthcare sector

Job Types: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED2,500.00 - AED3,000.00 per month

Experience:

• Academic Counsellor: 3 years (Required)
• IT Course Sales: 3 years (Required)