Account Coordinator - ENTERPRISE - 2026

Job Description

The Enterprise Account Coordinator supports the delivery team in managing the day-today operational needs of complex, -high value enterprise affiliate programs. This role is responsible for- enterprise grade program administration, partner support, data accuracy, and operational execution, ensuring that enterprise accounts receive consistent, high-quality- service. The Enterprise Account Coordinator also supports advanced reporting, risk identification, and cross functional coordination, contributing to the overall health, performance, and scalability of enterprise programs.

• Oversees: N/A
• Reports to: Affiliate Manager or Senior Affiliate Manager
  
  

Responsibilities:

Enterprise Program Support & Execution

• Support enterprise-level action plans, ensuring operational tasks align with complex client goals and pacing expectations
• Execute day-to-day enterprise program tasks including recruitment, onboarding, activations, compliance, content updates, and promotional changes
• Ensure enterprise grade accuracy and timeliness across all operational deliverables
  
  

Affiliate Partnership Support

• Help manage affiliate partnerships within enterprise accounts, including:
• Recruitment
• Onboarding
• Quality and compliance assurance
• Newsletters
• Text links, banners, promo codes
• Transaction inquiries
• Reconciliations
• Batch uploads
• Commission rate adjustments
• Data pulls & reporting
• Partner communication
• Prioritize high-impact partners and enterprise-critical tasks, escalating issues proactively
  
  

Performance Monitoring & Insights

• Monitor affiliate performance and vertical benchmarks to identify opportunities for growth and areas for improvement
• Support enterprise level reporting, ensuring data accuracy, consistency, and insight readiness
• Assist AMs/Sr AMs in preparing performance summaries, insights, and optimization recommendations
  
  

Cross-Functional & Delivery Team Collaboration

• Shadow and support the delivery team to gain a deeper understanding of enterprise program management, strategy development, network capabilities, and partner optimization
• Collaborate with analytics, finance, and media planning teams when gathering data or preparing enterprise-level- reporting inputs
• Join client calls to provide operational support and ensure enterprise-level preparedness
  
  

Risk Identification & Issue Resolution

• Identify early indicators of operational risks (tracking discrepancies, partner inactivity, compliance issues) and escalate appropriately
• Support AMs/Sr AMs in resolving enterprise-level operational issues with accuracy and urgency
  
  

Operational Excellence

• Respect and maintain all role-specific work quality standards, best practices, and procedures outlined by Delivery Leaders and Operations Teams
• Contribute to enterprise process improvements, sharing observations that support scalability and efficiency
• Support affiliate team on routine and prescribed tasks with enterprise level attention to detail
  
  

Partnership Growth Support

• Help support affiliate partnerships by providing timely communication, accurate deliverables, and enterprise ready partner management support
• Assist in identifying opportunities to strengthen partner relationships and improve enterprise program performance
  
  

What's in it for you?

• Remote options outside of the PA office / If residing near our PA office - Hybrid work, Tuesdays and Thursdays
• Flexible work hours
• Summer Fridays
• Insurance coverage with cost incentives
• Paid parental leave benefits
• Advancement opportunities
• Ongoing training and development opportunities
• 401K contribution matching plan after 6 months
  
  

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