Account Director

On behalf of our client, a dynamic and rapidly expanding Marketing Activation Agency is seeking an Account Director to support their ongoing growth.

Key Responsibilities:

Client Partnership & Communication

• Serve as the go-to contact for assigned clients, nurturing strong, long-term relationships.
• Understand client business objectives and translate them into actionable plans.
• Own project timelines, briefs, feedback loops, and internal communication.
• Manage client expectations and represent agency capabilities with clarity and confidence.

Campaign & Project Oversight

• Collaborate with strategy, creative, and content teams to develop campaigns and initiatives.
• Ensure all deliverables — from social posts to full-scale brand campaigns — meet quality, timing, and strategic benchmarks.
• Oversee approvals and revisions, ensuring client feedback is integrated smoothly and efficiently.

Revenue Growth & New Business

• Proactively identify opportunities to upsell and cross-sell agency services to existing clients.
• Support in the preparation of proposals, pitches, and pricing for new projects and retainer expansions.
• Contribute to client acquisition efforts through outreach, networking, and attending industry events.
• Track and deliver against revenue and profitability targets across managed accounts.

Internal Collaboration

• Work closely with the Strategy Director and Creative Director to align outputs with client objectives.
• Facilitate seamless collaboration across departments including production, content, media buying, and analytics.
• Anticipate roadblocks and proactively solve problems before they escalate.

Reporting & Performance

• Support reporting efforts in collaboration with the analyst or strategist.
• Lead performance reviews and post-campaign debriefs with clients.
• Identify upsell opportunities and support business growth initiatives.