Account Executive, MSP

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About Us:

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is open to remote employees in Chicago, IL- with the flexibility to work out of your home office full-time. You'll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to one of our Center of Energy - vibrant locations where our teams connect, collaborate, and innovate - you'll be able to work out of our office spaces with your team.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

LogicMonitor is looking for a talented and experienced Account Executive to identify opportunities at Net New Prospects and grow ARR within their existing book of business. In this role, you will perform Account Executive duties which prospecting, cold calling, and running full sales cycles. This is a once in a lifetime opportunity to be a part of an organization with an outstanding product, operation, and culture. We are seeking an experienced Account Executive that is ready to hit the ground running in a very rich territory to prospect in to and grow an existing book of partners. As a crucial member of the MSP team at LogicMonitor, you are called upon to maximize the potential of your MSP partners which is key to the success of MSP Team. As a member of MSP Team you'll be empowered to own your territory and develop a plan along with your Leaders to exceed your number. As a MSP Account Executive you'll be driving to maximize the potential and growth of your territory.

Here's a closer look at this key role:

Account Executive & Customer Expansion
- Actively prospect with BDR and cold call to build Net New opportunity pipeline
- Run full sales cycle conveying the value of LogicMonitor in the MSP Industry
- Manage and grow an existing book of MSP customers, serving as a trusted advisor to understand business pain points and evolving product needs.
- Perform whitespace analysis to identify growth opportunities, effectively communicating LogicMonitor's value through conversations, demos, and presentations.
Sales Execution & Methodology
- Apply LogicMonitor's sales methodology to guide prospects through the sales cycle
- Drive deal progression by identifying key stakeholders, leveraging multi-threading strategies, and engaging cross-functional team members such as SEs, managers, and executives.
- Tailor solutions to specific customer challenges, demonstrating how LogicMonitor addresses unique business needs
Customer Engagement & Optimization
- Identify and act on opportunities to optimize customer use of LogicMonitor, including proactively creating dashboards, sample reports, and other value-add assets.
- Strategically engage at appropriate levels within customer organizations to ensure alignment and foster continued growth.

What You'll Need:

5+ years of experience as an Account Executive, preferably within the SaaS space.
Ability to communicate effectively with all levels of both internal teams and customers.
Avid learner—our product and the MSP industry are always evolving, and your knowledge must evolve with them.
Ability to articulate technology and product positioning to both business and technical users.
Skilled at establishing and maintaining strong relationships throughout the sales cycle.
Ability to adhere to best practices for sales forecasting and CRM usage.
Ability to prospect into targeted accounts to generate interest and build pipeline.
Creativity and critical thinking to problem-solving, with a strong desire to be an impact player at a disruptive technology company.
Commitment to sales success and customer satisfaction, with a strong track record of results.
Team-focused—you excel individually but understand that sales at LogicMonitor is a team effort.

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 12/15/25

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#LI-TD1 #LI-REMOTE

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.

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