Account Management Executive

We are seeking an Account Management Executive – Properties, Classifieds & Services to support the sales team by managing advertiser accounts, coordinating on-boarding activities, ensuring smooth communication with clients, and maintaining accurate records. The role is responsible for supporting the execution of client packages across Qatar Living platforms, including property listings, classifieds listings, services listings, and branding campaigns , ensuring high client satisfaction through timely follow-ups, service coordination, and strong internal collaboration with operations, marketing, moderation, and finance teams.

Responsibilities

• Coordinate and manage day-to-day support for assigned client accounts across Properties, Classifieds, and Services portals.
• Support the sales team with client onboarding, documentation and follow-ups.
• Ensure smooth execution of client packages including listings, branding, featured placements, and campaign requirements .
• Manage and coordinate the uploading, updating, and accuracy of client listings across all portals (properties, classifieds, services).
• Maintain accurate records of client details, contracts, package status, invoices, and communication in the system/CRM.
• Coordinate with internal teams to ensure timely delivery of services and campaigns.
• Assist clients with platform usage, listing updates, and resolving any account-related issues in a professional and timely manner.
• Monitor listing quality and compliance, ensuring content meets portal guidelines and coordinating corrections when needed.
• Prepare basic reports related to account activity, renewals, listing performance, and client support updates.
• Ensure high customer satisfaction through professional communication, timely issue resolution, and strong relationship management.

REQUIRED SKILLS & COMPETENCIES

• Strong communication and coordination skills
• Good organizational and multitasking ability
• Client relationship management skills
• Strong attention to detail (listings, contracts, reporting)
• Ability to work under pressure and meet deadlines
• Teamwork and cross-department collaboration mindset
• Professional email writing and follow-up discipline

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Business Administration, Marketing, or relevant field (preferred)
• 1–3 years of experience in account management, sales support, client servicing, customer service, or admin roles
• Experience in real estate, classifieds platforms, advertising, digital marketplaces, or online portals is an advantage
• Knowledge of CRM systems and Microsoft Office tools is preferred