Account Manager

Role Overview

We are looking for a proactive and client-focused Account Manager to handle digital marketing projects end-to-end. You will manage client relationships, coordinate with internal teams (design, content, web, performance marketing), and ensure timely delivery of campaigns with high quality.

Key Responsibilities

• Client Relationship Management
• Act as the main point of contact for assigned clients.
• Understand client goals, challenges, and provide strategic digital marketing solutions.
• Build trust, manage expectations, and ensure long-term partnerships.
• Project Management
• Plan, coordinate, and oversee execution of digital marketing campaigns (SEO, SEM, Social Media, Content, Email, Branding, UI/UX projects).
• Ensure deliverables are on time, within scope, and aligned with client objectives.
• Track project performance and prepare progress reports.
• Team Coordination
• Collaborate with internal teams (designers, developers, copywriters, ad specialists) to execute campaigns.
• Manage task allocation and timelines.
• Ensure smooth communication and problem-solving.
• Strategy & Growth
• Provide strategic insights and recommendations to clients for better ROI.
• Identify opportunities to upsell or cross-sell additional services.
• Stay updated with digital marketing trends and bring innovative ideas to campaigns.

Skills & Qualifications

• Bachelor’s/Master’s degree in Marketing, Business, Communications, or related field.
• 3+ years of experience in client servicing, account management, or digital marketing project management (agency experience preferred).
• Strong understanding of digital marketing channels (SEO, Google Ads, Meta Ads, LinkedIn Ads, Social Media, Email Marketing).
• Excellent communication, presentation, and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in project management tools (Asana, Trello, Monday, or equivalent).
• Ability to analyze reports, KPIs, and translate them into actionable strategies.

What We Offer

• Opportunity to work with exciting clients across industries (IT, Healthcare, Real Estate, Hospitality, Startups, etc.).
• A creative, collaborative, and growth-driven work culture.
• Competitive salary with performance-based incentives.
• Learning and growth opportunities in branding, marketing, and leadership.

How to Apply

Send your resume and portfolio/case studies to careers@freshmindideas.com with the subject line: Application – Account Manager (Digital Marketing Projects).

Job Types: Full-time, Permanent

Pay: From ₹30,000.00 per month

Work Location: In person