Account Manager

CREATE VALUE THAT LASTS. SHAPE TOMORROW WITH INNOVATIVE SOLUTIONS

As an Account Manager, you will be part of a dynamic team, driving value and forging long-term relationships with key customers. This is a B2B sales role, centred on high-level customer consultation. You'll help shape the future of construction with Hilti's innovative solutions. You ride the iconic Hilti red car, equipped with our latest products, ready to solve customer problems and Make Construction Better.

WHAT YOU'LL DO

• Develop and implement strategies for key account growth, turning customers into business partners.
• Build strong relationships with key accounts, and take the lead to drive a top-down approach
• Proactively identify and capture new business opportunities within your territory
• Visit Customer Jobsites and Offices, analyse customer needs and provide efficient solutions and technical support.
• Deliver focused product demonstrations & Seminars and ensure customers see the value in our solutions.
• Plan and execute sales activities using our CRM system to ensure high data accuracy, call quality and productivity.
• Maintain detailed records of customer interactions and potential opportunities in our CRM
• Achieve sales targets and drive revenue growth through effective customer engagement.
• Manage credit collections and maintain customer satisfaction.
• Foster collaboration across multiple departments (materials management, logistics, credit, marketing, technical services, customer service) to ensure seamless customer experiences.
• Stay informed about market trends and competitor activities.

WHAT YOU’LL BRING

• Ideally a Bachelor’s degree in Engineering (Civil, Mechanical, Electrical) or related field. MBA/PGDM is a plus
• Strong communication and interpersonal skills.
• Problem-solving ability and a solution-selling mindset.
• Prior sales or business development experience.
• Drive for results and ability to work in a collaborative team environment.
• Learning agility and adaptability in a fast-paced commercial environment.
• Business planning skills to maximize productivity and customer-facing time.

WHAT’S IN IT FOR YOU

Known for our focus on providing fulfilling careers and a culture of Performance with Care, we are Ranked 19th amongst India’s Best Workplaces and 4th Among Asia’s Best Workplaces by Great Place to Work Institute® . Hilti India has also been recognized as one the Best Workplaces for Women and Best Workplaces for Millennials in 2024 by GPTW®.

WHY HILTI

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

COMMITMENT TO INCLUSION

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

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