Account Manager

An independent creative and marketing agency that believes great work comes from strong relationships, clear thinking, and a no-BS approach is looking for an Account Manager to join their team.

This role suits someone who’s naturally organised, proactive, and commercially aware — confident managing relationships, keeping projects moving, and helping great ideas land properly. You’ll play a key role in shaping client partnerships, translating briefs into action, and ensuring work is delivered with clarity, care, and momentum.

You should have a solid understanding of advertising, brand, marketing, and social media, and enjoy working closely with both clients and creative teams.

What You’ll Do

• Build and maintain trusted client relationships, acting as a reliable day-to-day partner
• Manage retainer and project-based accounts across brand, content, social, and digital
• Lead client calls, briefings, and presentations with confidence and clarity
• Ensure projects are delivered on time, on budget, and to a high standard
• Collaborate closely with creative, strategy, digital, and production teams
• Anticipate client needs, flagging risks and opportunities early
• Support account growth by identifying upsell and additional scope opportunities
• Help maintain account profitability by tracking budgets, timelines, and deliverables

What We’re Looking For

• 3-5+ years’ experience in an agency account management role
• Strong understanding of advertising, brand, marketing, and social media
• A confident communicator who builds trust easily with clients and teams
• Highly organised, proactive, and solutions-focused
• Calm under pressure, even when timelines are tight
• Commercially aware, with experience managing budgets and retainers
• Curious, bold, and comfortable challenging when it leads to better work