Account Manager – Training Industry (Dubai)

About the Role:

Key Responsibilities

• Develop and maintain strong relationships with existing and potential corporate and government clients, focusing on business growth and client satisfaction.
  
• Keep the sales pipeline updated in the CRM, providing regular reports on new and existing opportunities, lead status, and revenue forecasts.
  
• Be proactive in outbound sales activities — including client visits, virtual meetings (Zoom), phone calls, and marketing campaigns — to expand the client base.
  
• Identify client training needs and collaborate with internal teams to design customized solutions and proposals.
  
• Ensure accurate pricing, timely invoicing, and payment collection prior to course commencement.
  
• Monitor sales performance against targets, taking corrective measures when needed to achieve objectives.
  

Core Competencies

• Proven ability to initiate contact, build rapport, and engage key decision-makers.
  
• Strong consultative selling skills with the ability to match client needs to tailored training solutions.
  
• Skilled in negotiation, relationship management, and client retention.
  
• Excellent communication, presentation, and interpersonal skills.
  

Skills & Experience

• Minimum 4 years of experience in sales or account management, ideally within the training or professional development industry.
  
• Experience working with corporate clients and government organizations in the UAE is an advantage.
  
• Proficiency in MS Office and familiarity with CRM/ERP systems.
  
• Understanding of basic P&L, pricing, and costing structures.
  
• Bachelor’s degree in Business, Marketing, or a related discipline from a reputable institution.
  
• Excellent English and Arabic language proficiency is essential.
  
• Candidate must be residing in UAE