Account Manager

Description:

Position Title: Account Manager

Reports to: Director, Account Management

Department: EMS Account Management

Location: Remote

(Salary range: $60,000 - $70,000/annually)

Who You Are

Are you passionate about building strong relationships and driving enrollment success? As an Account Manager, you will play a pivotal role in nurturing and growing meaningful relationships with our valued university partners. This role is responsible for the successful management and growth of assigned university relationships, serving as a key point of contact for both internal teams and university stakeholders. The Account Manager will develop, manage, execute and analyze a variety of enrollment management and marketing campaigns, leveraging a diverse toolkit of strategies including traditional and digital media, email marketing, creative development, cost-per-inquiry initiatives, website optimization, and social media engagement – all with the goal of driving lead generation and achieving impactful enrollment results.

This highly collaborative individual will work closely with cross-functional internal teams to ensure a seamless and positive experience for both our partners and our internal stakeholders. Strong communication and relationship-building skills are essential for building trust and fostering long-term partnerships that contribute to the success of both EDDY and our university partners.

Here are the abilities we seek out:

• Provide superior customer service and work quality while demonstrating attention to detail, flexibility, and innovation in resolving problems quickly.
• Excellent interpersonal, verbal, and written communication
• Organized, with the ability to multi-task, prioritize, and deliver
• Advocate both internally and externally for solutions required to drive business outcomes and ensure client performance expectations are met
• Monitor, evaluate, and report the level of partner and internal teams’ satisfaction and recommend appropriate corrective action as required
• Maintain knowledge of competitors and their presence in assigned territory
• Budget management, in liaison with the Director of Account Management
• Review performance metrics, pacing, and forecasting for the partner and internal teams
• Review creative and project status plans and escalate issues as necessary
• Facilitate meetings with internal resources working on partner school
• Communicate strategy and direction for partner school to internal resources

Who We Are

EducationDynamics is a marketing and enrollment management company that is transforming the way students connect with the right school for them. Join our big-hearted team of higher education experts—we specialize in market research, advertising, multichannel marketing, lead generation and enrollment management for over 500 US colleges with a focus on adult online education.

EDDY is always looking for exceptionally savvy, driven individuals who are passionate about helping our partner institutions understand, engage, enroll and retain students. Our collective passion and shared mission led to EDDY being recognized as a 2025 Great Place to Work®. Our headquarters are based in Lenexa, Kansas, but our team is expanding every day with over 280 members across the country. For more information, please visit EducationDynamics.com.

Requirements:

What You Offer

Educational Requirements and Background

• Bachelor’s degree in Marketing, Advertising, or a related field of study a plus

Required Skills

• The ideal candidate for the Account Manager position should be resourceful, analytical, adaptable, and organized, with the ability to build rapport with clients
• Demonstrated critical thinking skills, decision-making, and problem-solving skills, and attention to detail
• Ability to establish trust and collaborate with others both internally and with external partners
• Results-driven, with exceptional team-building skills
• Positive, energetic, and enthusiastic attitude
• Open-minded and eager to expand business knowledge across multiple departments
• Excellent written and communication skills; strong presentation skills
• Computer proficiency in Microsoft Office, Excel, email
• Ability to work successfully in a predominately remote environment

Preferred Skills

• Agency experience is a plus
• An understanding of the Higher Education and Post-Secondary Education sector
• Media and integrated marketing savvy
• Proven ability to interpret data from multiple sources
• Able to develop and manage performance metrics

What We Offer

Our Core Values:

Working Together
We value the people we work with and genuinely enjoy the work we do together.

Working with Standards
We hold ourselves to high standards.

Driving Great Outcomes
We focus on achieving results and making a real impact.

Our Commitment to Advancement
At EDDY, we value learning and aim to provide a space for everyone to grow and share their knowledge by giving tuition reimbursements for expenses incurred through accepted universities. With this approach taken, we also recognize the hard work of our team members and promote them when these accomplishments present themselves.

Other advantages to working at EDDY include:

• Medical, dental and vision coverage
• 401K Plan
• Remote work or flexible schedules
• Unlimited Paid Time Off (PTO)
• Training and growth opportunities

Physical Factors:

Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

EQUAL EMPLOYMENT OPPORTUNITY

EducationDynamics, LLC is an Equal Opportunity Employer. We do not discriminate against applicants based upon any protected status, including but not limited to race, color, creed, religion, gender, national origin, ancestry, age, marital or domestic partner status, military or veteran status, affectional or sexual orientation, physical or mental disability, gender identity or expression.

EducationDynamics offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.