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Account Manager - Conversions
Remote
Account Manager - Conversions
New York, NY, United States
Job Description
Job ID
5049
Date posted
03/19/2026
Business Unit
NA Leadership
Work Location Type
Remote
Account Manager - Conversions
Why Join Omnicell?
At Omnicell, we are transforming medication management to create safer, more efficient healthcare systems. Our mission is to build the world’s first zero-error, fully automated medication management platform—and we need passionate, relationship-driven professionals to help us achieve it. As an Account Manager, you will be the trusted advisor for our customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance.
What You’ll Do
As an Account Manager, you will lead strategic initiatives to strengthen customer relationships and expand Omnicell’s footprint within health systems. Your responsibilities include:
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Collaborate
- Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones.
- Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively.
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Inspire
- Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions.
- Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels.
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Develop
- Create and execute account-specific business plans, providing regular updates on progress.
- Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success.
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Execute
- Achieve assigned goals for quota attainment, revenue growth, and account strategy execution.
- Negotiate and manage contract strategies to maximize customer value and retention.
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Impact
- Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary.
- Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes.
Who You Are
You are a strategic thinker and relationship builder with a passion for healthcare innovation. You bring:
-
Required Qualifications
- Bachelor’s degree OR high school diploma with equivalent experience.
- 3+ years of sales or relevant experience (5+ years without a degree).
Preferred Qualifications
- Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger).
- Experience negotiating hospital contracts and managing executive-level relationships.
- Strong financial acumen and ability to develop strategic account plans.
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Core Competencies
- Advanced knowledge of acute care hospitals and health systems.
- Proven ability to influence without formal authority and lead cross-functional collaboration.
- Proficiency in MS Office and CRM tools (Salesforce preferred).
- Exceptional communication, negotiation, and problem-solving skills.
How You’ll Elevate at Omnicell
We live by our Elevate Behaviors:
- Customer Focus: Anticipate needs and deliver solutions that create measurable impact.
- Collaboration: Work within a customer-centric pod structure to maximize value.
- Innovation: Think creatively to solve complex challenges and inspire new possibilities.
- Accountability: Take ownership of outcomes and maintain the highest ethical standards.
Work Conditions
- Environment: Independent work within a collaborative pod structure.
- Travel: 50%+.
- Physical Requirements: Sitting, standing, walking, keyboard use, and occasional lifting of demo equipment for trade shows.
Salary Information:
- $90,000 Base earnings
- $125,000 Bonus Variable compensation plan with uncapped earning potential.
EEO, Privacy, and Adaptability
Omnicell welcomes applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com.
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Learn more about our privacy practices: https://www.omnicell.com/privacy/
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
About Us
At Omnicell, innovation starts with people who are passionate about making healthcare safer and smarter. Since 1992, we’ve been transforming the future of pharmacy care through bold ideas and hands-on solutions that make a real impact on clinicians and patients’ lives.
We build outcomes-driven technology—from robotics to intelligent software—that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible.
But what sets us apart isn’t just the work we do, it’s how we do it. Our Culture of Care shapes everything, from how we show up for each other to how we solve tough problems together. You’ll find a team that has your back, leaders who listen, and a shared commitment to building something that matters.
Here, careers are more than job titles, they are journeys of purpose and possibility. Whether you’re just getting started or ready to grow in new directions, we’ll meet you where you are, with support, flexibility, and opportunity that matches your ambition.
If you’re driven by purpose and ready to shape what’s next in healthcare, there’s a place for you at Omnicell.
We build outcomes-driven technology—from robotics to intelligent software—that helps clinicians work more efficiently and ensures patients get the care they need. Every improvement, every breakthrough, every idea is rooted in our belief that better is always possible.
But what sets us apart isn’t just the work we do, it’s how we do it. Our Culture of Care shapes everything, from how we show up for each other to how we solve tough problems together. You’ll find a team that has your back, leaders who listen, and a shared commitment to building something that matters.
Here, careers are more than job titles, they are journeys of purpose and possibility. Whether you’re just getting started or ready to grow in new directions, we’ll meet you where you are, with support, flexibility, and opportunity that matches your ambition.
If you’re driven by purpose and ready to shape what’s next in healthcare, there’s a place for you at Omnicell.
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