Account Manager – E-Commerce

Company Description

The Voow, based in Cairo, Egypt, is a trusted Amazon growth partner renowned across the MENA region. The company specializes in managing all aspects of clients' Amazon presence, from listings to ad campaigns, ensuring optimized growth and compliance for businesses. Adhering to a practical and data-driven approach, The Voow offers transparent performance insights and personalized partnerships with clear accountability. They support a variety of sellers and vendors across major categories and aim to simplify Amazon operations while enabling growth and success. The Voow commits to taking the stress out of Amazon management, so clients can focus on their core products.

We are seeking a results-driven Account Manager – E-Commerce with strong sales, acquisition, pitching, and Amazon Ads expertise. This role combines new client acquisition and deal closing with end-to-end account management and advertising ownership across Amazon and Noon marketplaces. You will own the full client lifecycle, from prospecting and pitching to managing, optimizing, retaining, and scaling client accounts globally.

- Key Responsibilities:

1-Sales, Acquisition & Pitching:

Proactively identify, approach, and acquire new e-commerce sellers across global markets.

Pitch The Voow’s Amazon, Noon, and Amazon Ads services, presenting customized growth and advertising strategies.

Own the full sales cycle: lead qualification, discovery calls, proposals, negotiations, and deal closing.

Build, manage, and forecast a strong sales pipeline while consistently achieving acquisition targets.

2-Account Management, Growth & Amazon Ads

Act as the primary point of contact for assigned clients post-onboarding.

Manage and scale client accounts across Amazon and Noon marketplaces.

Own Amazon Ads strategy and execution, including Sponsored Products, Sponsored Brands, and Sponsored Display.

Structure, optimize, and scale advertising campaigns to improve ROAS, ACOS, and revenue growth.

Develop account-level growth roadmaps combining organic optimization and paid advertising.

Identify and execute upselling and cross-selling opportunities, including Ads, content, expansion to new marketplaces, and additional services.

Coordinate with internal teams (operations, content, ads, and support) to ensure strong commercial and performance outcomes.

3-Performance, Reporting & Optimization

Monitor account health, marketplace KPIs, and advertising performance metrics.

Analyse data from Amazon Seller Central, Amazon Ads Console, and Noon dashboards.

Prepare and present performance reports, advertising insights, and business reviews to clients.

Use data-driven insights to recommend optimizations, scaling strategies, and long-term growth initiatives.

- Qualifications & Experience (Mandatory)

3–5 years of proven experience in E-commerce Account Management, Sales, or Business Development.

Hands-on experience managing Amazon Seller/Vendor Central and Noon seller accounts (mandatory).

Strong, practical experience managing Amazon Ads campaigns with measurable results (mandatory).

Proven track record in client acquisition, pitching, and closing deals.

Solid understanding of Amazon and Noon marketplace operations, algorithms, policies, and commercial models.

Strong analytical skills with the ability to interpret performance and advertising data.

Excellent communication, negotiation, and presentation skills.

Ability to manage multiple global client accounts in a fast-paced agency environment.

Fluency in English is required; Arabic is a strong advantage.