Account Manager - Production

Purpose of the Role

This Account Manager will oversee the development and production of permanent and semi-permanent fixtures for Meta India, ensuring that all solutions are aligned with Meta’s brand standards and adapted to local retailer requirements. The role involves close collaboration with Meta stakeholders, HH Global’s internal teams, and third-party suppliers to deliver high-quality, production-ready displays.

Key Responsibilities

• Adapt global MGFS fixture designs to meet Indian retailer specifications (e.g. Reliance Digital, Croma, Lotus)
• Oversee supplier briefing, prototyping, and production timelines
• Ensure all production outputs meet Meta’s quality, safety, and sustainability standards
• Collaborate with the Global Design Lead and Technical Buyer to align production with sourcing strategy
• Maintain accurate documentation and reporting throughout development and production
• Train and educate suppliers and internal stakeholders on fixture specifications and production protocols
• Ensure compliance with internal HH Global reporting and external Meta reporting requirements
• Handover completed production assets and documentation to the Installation & Maintenance Account Manager for rollout execution
  
  

Knowledge, Skills + Experience

• Minimum 3 years’ experience in POSM, retail display, or marketing services
• Strong 3D POSM experience from a client service, design, or production perspective
• Experience working with Indian consumer electronics retailers
• Strong stakeholder management and communication skills
• High attention to detail and ability to manage multiple complex projects simultaneously
• Comfortable working independently and remotely, while collaborating effectively across global and local teams
• Skilled in analysing and interpreting data, including client reports and performance metrics
• Proficient in Microsoft Office and Google Workspace tools (e.g. Google Drive, Docs, Sheets, Slides) alongside project tracking tools
• Experience working within contracted environments, adhering to strict SLAs and KPIs
• Be comfortable in client meetings to become an extension of the client team
• Interact and provide high levels of comfort to the client on campaign management