Account Manager - Washington, DC/ Richmond, VA - Johnson & Johnson MedTech, Surgery

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Professional

All Job Posting Locations:

Richmond, Virginia, United States of America, Washington, District of Columbia, United States of America

Job Description:

Quantum Surgical Incorporated has entered into an agreement with Johnson & Johnson to acquire the NEUWAVE business. The process is anticipated to be completed in Q1 2026, subject to legal requirements, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of Quantum Surgical Incorporated, and your employment would be governed by Quantum Surgical Incorporated employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by Quantum Surgical Incorporated at an appropriate time and subject to any necessary legal processes.

NeuWave Medical, a division of Ethicon, LLC and a member of the Johnson & Johnson Family of Companies, is recruiting for an Account Manager for Washington, DC/ Richmond/ Charlottesville, VA.

NeuWave Medical®, founded by physicians and scientists, created the first intelligent ablation system and the only system that has it all. The versatile probe portfolio with multi-probe synchronized energy delivery allows physicians to tailor ablations. In addition, the 17 gauge Precision™ PR probe is the only probe available with distal energy control. The unique computer controlled system now includes Ablation Confirmation™ software, offering the only integrated in-procedure confirmation to evaluate the technical success of your procedure.

If you want to work with a dynamic team in a fast-paced, challenging and highly collaborative environment focused on delivering market-leading innovations worldwide, we invite you to learn more about the NeuWave Team and our Johnson & Johnson Family of Companies. Our therapies touch the lives of millions of patients every year and our robust and innovative pipeline continues to deliver on the promise of impacting even more patient lives. Be part of a growing organization that is focused on providing exciting opportunities for employees to expand their knowledge, skills and experience to help ensure continued career growth and development. Our commitment to developing our leaders is unwavering. Our investment in people, technology, and innovation make us one of the best places to work within one of the most admired corporations in the world.

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Account Manager is primarily responsible for developing and executing business plans to drive utilization in existing NeuWave Medical Accounts, focusing efforts around recruiting new users, educating referring physicians and executing training of physicians and staff. This position is responsible for sales including, but not limited to probes, service agreements, system upgrades and second systems.

Position Expectations:

• The Account Manager is responsible for the generation and development of disposable sales, equipment sales and service sales through ongoing management of account relationships at all levels within the facility as required.
• Manage all aspects of the customer selling lifecycle to achieve consistent, profitable and sustainable sales revenue through the promotion, selling, supporting and servicing of the NeuWave portfolio of solutions to customers.
• Responsible to build VALUE CREATION to strengthen the relationship, protect from competitors and possible growth of the account
• Responsible and accountable for service agreement contracts
• Develop professional education events tailored to each market with deep understanding of tools and resources available.
• Regularly serve as a technical consultant to physicians in the procedure room, during live cases
• Oversee and execute the implementation and account development processes of Hospitals buying and implementing Capital Equipment solutions.
• Understand account needs and the role that physicians, nurses, support staff and hospital administration play in the sales process to establish plans and solutions that meet short and long-term needs.
• Develop professional education events tailored to each market with deep understanding of tools and resources available.
• Expected to monitor hospital strategies and marketplace developments; communicate to business partners to develop account strategy.
• Responsible for developing sales plan by account and by category using sales planning tools; sales plans must incorporate risk mitigation.
• Optimize customer value by anticipating and/or recognizing account issues and then be able to create, communicate, implement and follow up on a corrective action plan.
• Responsibilities also include meeting on a regular basis with hospital administrators, directors and managers to review disposable sales, trends, and explore opportunities to convey the Neuwave and JNJ value proposition.
• Optimize sales revenue at existing customers, particularly via the education/orientation of physicians and clinical staff to ensure support of NeuWave platform and probes.

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Qualifications

Required:

• Bachelor’s degree
• At least 2 years of relevant Medical Device/ Healthcare and/or Business-to-Business sales experience

Preferred:

• Strong proven medical device sales track record with documented growth and achievements.
• Demonstrated success in previous sales roles, indicating a high level of sales performance, influence and selling skills
• Capital Equipment experience
• Market development or product launch experience
• Strong business acumen, including C-Suite customer experience
• Ability to travel up to 50% – 60%

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s What You Can Expect

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
• Interviews with the team: If you move forward, you’ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
• Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we’ll also invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPONA

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$67,000-$117,000

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. This position is eligible for a company car through the Company’s FLEET program. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below: https://www.careers.jnj.com/employee-benefits