Account Manager(SaaS/Technology)Background

Nasoft is hiring for specialized E-commerce and Digital Marketing company serving the Gulf markets.
Join a dynamic, innovative team that’s shaping the future of digital commerce across the region!

Job Responsibilities:

• Serve as the primary contact for assigned client accounts.
• Build and maintain strong, long-lasting customer relationships.
• Understand client objectives and ensure the company’s solutions align with their goals.
• Coordinate with internal teams (Sales, Customer Success, Technical) to deliver a seamless experience.
• Monitor account performance, usage, and engagement.
• Identify opportunities for upselling and cross-selling additional services.
• Handle client inquiries and resolve issues promptly.
• Prepare regular reports on account status and performance.
• Ensure contract renewals and client retention.

Requirements

• 0–2 years of experience in account management, sales, or customer-facing roles (preferably SaaS or
• technology).
• Proven ability to manage multiple accounts simultaneously.
• Experience with CRM tools and account management processes.
• Familiarity with SaaS products or digital solutions is a plus.
• Familiar with chatting and receiving calls
• Positive attitude, detail, and customer-oriented with good multitasking and organizational ability.
• Excellent Handling, Problem Solving, Account Management Skills.
• Very good in English writing & speaking.
• Great attention to detail.
• Organizational skills.
• An analytical mind.

Benefits

• 2 Days Off
• Working Hours: 9:00 AM to 6:00 PM
• Health, and social insurance
• Professional development opportunities
• Gym Subscription Discount