Account Opening Officer (Operations Dept.) - Fresh Graduates

Generic Responsibilities

• Assist in improving the efficiency and effectiveness of the workflow.
• Act as a checker and participate in team evaluation and provide feedback (if required).
• Participate in reporting RSCA quarter sample.
• Provide periodical analytical reports according to identified time.

Key Responsibilities

• Register all data related to credit limits, loans and guarantees as per the credit approvals issued by the competent authority.
• Open new Corporate accounts (local/ foreign currency) through the following:
• Review all presented documents are complete, correct and accurate to ensure that all the information submitted matches the original documents.
• Scanning all original documents on daily basis in order to be saved for any urgent event, important decision or any further review.
• Check the names of the company, its shareholders whether it exists on the blacklist or not through its shared folders to ensure the absence of frauds or money laundry.
• Apply FATCA review to ensure there are a relationship between company and shareholders.
• Execute customer signatures on the system after reviewing supporting documents and signature cards.
• Handle all account maintenance daily requirements while ensure full compliance to bank legal policy and procedures through the following;
• Change account type according to business directions.
• Open all types of sub-accounts including the new MMF and MMS accounts.
• Change customer main Branch according to customer request.
• Update accounts’ segmentation on the system and match them with the customers’ KYC.
• Handle dormant accounts de-activation and the reactivation of closed corporate customers’ accounts.
• Deactivate all related signatures for all current and ongoing dormant accounts.
• Perform the clean-up process of all outstanding corporate account portfolio.
• Deactivate all signatures related to all current and ongoing dormant accounts.
• Handle guarantees process (hold, freeze & release) by ensuring that they are not blocked on any account of any previously extended credit facilities.
• Block guarantees on the system according to received directions and stating reasons for blocking.
• Perform all CBE specific requests/ reports concerning corporate account maintenance including hold and releases due to legal aspect.
• Handle the process of registering corporate customers on ADIB pay and internet banking.
• Report any irregularities and discrepancies appeared in Corporate accounts.
• Participate in the related UAT testing and review the results to ensure correct implementation.
• Handle received complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA.
• And any other assigned Tasks.