Location: Gurgaon
Department: Finance
Reports to: Accounts Receivable - Senior Executive
Experience: 4-6 Years
Key Responsibilities
Core Accounts Receivable Management:
- Manage the end-to-end accounts receivable process for a dedicated portfolio of clients.
- Generate and send out invoices, statements, and payment reminders accurately and in a timely manner.
- Accurately apply cash receipts to customer accounts and reconcile discrepancies.
Proactive Collection & Tight Follow-Up:
- Execute a structured and relentless collection strategy through phone calls, emails, and formal communications.
- Tightly follow up on overdue accounts by implementing a systematic contact cycle to ensure payments are received by the due date.
- Make the payment happen by clearly communicating payment expectations, negotiating payment plans when necessary, and escalating issues proactively.
- Maintain a detailed and real-time log of all collection activities in the ERP system.
Client & Internal Collaboration:
- Build and maintain strong relationships with client's finance departments to facilitate smooth payment processes.
- Work closely with the sales and account management teams to resolve client disputes and billing issues that may delay payment.
- Provide regular updates to the Finance Manager on the status of collections and potential bad debt risks.
Reporting and Analysis:
- Prepare weekly and monthly Accounts Receivable aging reports with insightful commentary on delinquent accounts.
- Monitor key performance indicators (KPIs) such as DSO, Collection Effectiveness Index (CEI), and percentage of overdue invoices.
- Identify trends in payment delays and recommend process improvements to prevent future occurrences.
Required Qualifications & Experience
- Education: Bachelor's degree in Finance, Accounting, Commerce, or a related field.
- Experience: 4 to 6 years of proven experience in a core Accounts Receivable or Collections role, with a demonstrable track record of reducing DSO.
- Technical Skills: Proficiency in MS Office (especially Excel for pivot tables and v-lookups) and experience with ERP software (e.g., Tally, SAP, Oracle).
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person