Account Relation Manager/Account Manager

Position: Client Relations Manager / Account Manager

Location: Dubai, UAE Industry: Set Construction | Stage & Scenic Rental | Event Production Employment Type: Full-Time

About IBS Decor

IBS Decor is a set construction and scenic production company delivering high-end stages, exhibition builds, and bespoke scenic elements across Dubai’s and GCC events and production industry. We are known for our quality, reliability, creativity, and technical excellence, working with leading event agencies, production houses, and corporate clients across the UAE and GCC.

We are currently seeking a Client Relations Manager / Account Manager to manage key accounts, oversee client experience, and support project delivery from concept to completion.

Key Responsibilities

• Serve as the primary point of contact for clients across all project phases.
• Build and maintain strong, long-term client and agency relationships.
• Coordinate internally with project managers, designers, workshop teams, and technical crews to ensure client requirements are met.
• Translate client needs into clear briefs, timelines, and internal documentation.
• Support preparation of proposals, presentations, and pitch materials.
• Identify opportunities for account growth, upselling, and added services.
• Attend client meetings, site visits, exhibitions, and industry events.
• Ensure projects meet IBS Decor’s quality, safety, and delivery standards.
• Handle client feedback, concerns, and follow-ups professionally and efficiently.
• Maintain accurate client records, reports, and documentation.
• Preferably Dubai-based.

Qualifications

• Minimum 5 years’ experience in Client Relations Manager or Account Management, preferably within events, production, construction, or fit-out.
• Strong English communication skills with a polished, professional demeanor.
• Confident client-facing skills with high emotional intelligence.
• Strong organizational, coordination, and follow-up abilities.
• Ability to manage multiple projects in a fast-paced environment.
• Proficient in MS Office, CRM systems, and business communication tools.

What We Offer

• Salary package (based on experience).
• Creative, fast-paced environment within a growing company.
• Career development and long-term growth opportunities.
• Exposure to high-profile events and productions across Dubai.
• Supportive, multicultural team culture.

Join a team that brings creative visions to life with precision and excellence

Job Type: Full-time

Pay: AED20,000.00 - AED30,000.00 per month