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Account Representative - State Farm Agent Team Member

JOB_REQUIREMENTS

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Benefits:
  • License reimbursement
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 after spending two decades as a State Farm Executive, bringing with me deep experience in leadership, customer relationships, and driving high-performing teams. Today, our office includes seven team members and continues to grow. I hold an undergraduate degree in Psychology, a Law Degree, and an MBA, and I’m a proud mom of four boys.

Giving back is a core part of who we are — we’re actively involved in supporting organizations such as Grace of Grapevine, Viola’s House Dallas, and the Esperanza Project.

We offer a strong benefits package that reflects our commitment to taking care of our team, including a $100,000 life insurance policy, a monthly health stipend, a 401(k) with a 4% match, travel bonuses, quarterly bonus opportunities, and an extensive third-party training program for Sales Team Members. Work–life balance is a priority here as well.

Our agency is ranked in the top 3% of all State Farm agencies, and our culture reflects that standard — high-performance, collaborative, and focused on winning together. We’re looking for people who love being part of a successful team, are service-minded, and genuinely enjoy helping others. High achievers, self-starters, and those with strong character and integrity thrive here.

If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Jocelyn Hope - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

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