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ACCOUNT SUPERVISOR - REMOTE MIAMI

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Florida Preferred Group offers comprehensive maintenance and cleaning services to businesses, offices, health care facilities and other commercial properties. We provide on-the-job training. Advancements within the company are available. We are looking for a responsible account manager to perform a variety of administrative and physical tasks. The ideal candidate should have great oral and written communication skills and be able to inspect and clean. Ultimately, a successful account manager should ensure the efficient and smooth day-to-day operation of our accounts. We pride ourselves on our thorough cleaning procedures, reliability, and outstanding customer service.

Hybrid - Supports a blend of in-office work for 1-2 days, remote, and on-the-go.

Responsibilities

  • Screen and interview applicants for open positions
  • Conduct in person interviews
  • Provide training for new and existing employees
  • Create a cleaning schedule for each account
  • Report building and equipment maintenance issues
  • Arrive to work at the scheduled time and perform services to established standards.
  • Comply with all security policies and procedures related to performing tasks, using products or supplies, and reporting incidents.
  • Create monthly reports for each account
  • Responsible for monitoring employee hours
  • Responsible for approving hours for payroll
  • Answer and direct phone calls
  • Organize and schedule appointments/meetings when needed
  • Write and distribute email, correspondence memos, letters, and forms
  • Maintain a supply inventory for each account
  • Provide general support to employees
  • Act as the point of contact for internal and external clients
  • Obtain running list of employee time off requests and find proper coverage to ensure all is running smooth
  • Order/deliver supplies for current clients when needed
  • Serve as a quality control manager when visiting sites to ensure our managers/lead porters are doing their job successfully
  • Must know how to clean in the event a shift has no coverage
  • Provide adequate training to employees regarding chemicals, procedures and strategies used by FPG
  • Required to travel for emergency management services in the event of a disaster
  • Required to travel for accounts outside of Miami Dade
  • Must be able to manage and commute between cities (ex: Miami to North Miami, Fort Lauderdale, West Palm Beach, Boca Raton, Key West, Tallahassee amongst other cities in Florida).
  • Must be able to work under limited supervision

To be considered for this position you:

  • 2 years of Janitorial / Supervisory experience.
  • Bilingual - English & Spanish speaking.
  • Must pass a criminal background check.
  • Must be eligible to work in the US.
  • Excellent time management skills.
  • Attention to detail and problem solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task.
  • Computer Savy Skills.
  • Sense of urgency

Requirements:

  • Valid driver's license
  • Reliable car

Pay starts at $19 per hour (depending on experience), and gas reimbursement.

Details will be given during interview.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:


  • 401(k) matching
  • Flexible schedule
  • Health insurance
  • Paid time off


Schedule:


  • Monday to Friday
  • Weekends as needed


Work Location: Hybrid remote in Miami, FL 33196


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