Accounting Support, Intermediate

Your Role

The Cash Operations team manages the posting of cash receipts, check management functions for disbursements, and the accounting for all receipts and disbursements. The AP Collections Billing Support, Intermediate role will report to the Cash Receiving Supervisor. In this role you will be ensuring the efficient and accurate recording of cash receipts and performing periodic analysis to support audit functions.

Your Work

In this role, you will:

• Maintain and reconcile records and account files and perform related accounting activities
• Gather payment and/or reference information, maintain database (enter, update, retrieve data; format and generate reports), and apply adjustments as necessary
• Research, verify and enter related information to automated financial systems; check accuracy of input and make corrections, as needed
• Prepare comparison/trend analysis reports for management review; prepare monthly collections reports
• Assist in the identification and deposits of additional non-premium payments received
• Review internal/ external reports and identify/ correct discrepancies
• Coordinate internally and externally to resolve payment problems and monitor and report on related activities
• Propose procedural and reporting enhancements
• Participate in special projects as assigned

Your Knowledge and Experience

• Requires a high school diploma or GED
• Requires at least 1 year of related accounts payable/receivable experience or training
• Requires basic job knowledge of systems and procedures obtained through prior work experience or education
• BA/BS in Accounting, Finance, or related field preferred
• Claims processing or customer service experience highly desired
• Two years’ experience using Facets system for research and entry of premium payments highly desired
• Proficiency in Microsoft Office (especially Excel but also Word and Outlook)
• Previous experience in healthcare accounting functions preferred

ABOUT THE TEAM
About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above). Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.